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Director Ticket Operations Jobs in Michigan (NOW HIRING)

Ilitch

Sr. Director, Sales & Service

Detroit, MI · On-site

The Senior Director, Sales & Service is responsible for strategic leadership, revenue growth, and ... Collaborate with Booking and Ticket Operations, to manage ticket holds and membership sales ...

313 Presents

Sr. Director, Sales & Service

Detroit, MI · On-site

The Senior Director, Sales & Service is responsible for strategic leadership, revenue growth, and ... Collaborate with Booking and Ticket Operations, to manage ticket holds and membership sales ...

ASM Global

VIP Assistant

Grand Rapids, MI · On-site

Ticket Operations REPORTS TO: Front of House Manager FLSA STATUS: Non-exempt, hourly LEGENDS GLOBAL ... Remain calm and direct guests to the designated area of safety in the event of an emergency.

VEHLO

Director, Customer Support

Troy, MI

... ticket resolution to strategic escalation management. This is a hands-on leadership role for ... You'll operate in a fast-paced, results-oriented environment where operational excellence, EBITDA ...

Vehlo

Director, Customer Support

Troy, MI · On-site

... ticket resolution to strategic escalation management. This is a hands-on leadership role for ... You'll operate in a fast-paced, results-oriented environment where operational excellence, EBITDA ...

EXOS

Monitoring Tools Engineer ? Operations

Warren, MI · Hybrid

$65K - $88K/yr

... activities, ticket handling, and issue resolution. * Create and maintain detailed technical ... Ability to work independently and perform self-directed technical research. * Strong organizational ...

TEKsystems

Operations Lead

Grand Haven, MI · On-site

$100K - $125K/yr

... • Ticket Aging • Escalation Metrics • Service Delivery Efficiency • Project Delivery ... on direct authority. -Be Data Driven Use facts, metrics, and objective analysis to drive decisions ...

TEKsystems

Operations Lead

Grand Haven, MI · On-site

$100K - $125K/yr

... • Ticket Aging • Escalation Metrics • Service Delivery Efficiency • Project Delivery ... on direct authority. -Be Data Driven Use facts, metrics, and objective analysis to drive decisions ...

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Director Ticket Operations information

See Michigan salary details

$29.6K

$93.9K

$156.5K

How much do director ticket operations jobs pay per year?

As of Aug 27, 2026, the average yearly pay for director ticket operations in Michigan is $93,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $118,100.00 per year, depending on experience, location, and employer.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

What are the most commonly searched types of Ticket Operations jobs in Michigan?

The most popular types of Ticket Operations jobs in Michigan are:

What are popular job titles related to Director Ticket Operations jobs in Michigan?

For Director Ticket Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Director Ticket Operations jobs in Michigan look for?

The top searched job categories for Director Ticket Operations jobs in Michigan are:

What cities in Michigan are hiring for Director Ticket Operations jobs?

Cities in Michigan with the most Director Ticket Operations job openings:

Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, 3% Temporary, 3% Contract, and 2% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $93,854 per year, or $45.1 per hour.

Associate Athletic Director for External Relations and Revenue Generation

Lake Superior State University

Sault Sainte Marie, MI • On-site

$63K/yr

Full-time

Re-posted 3 days ago

Lake Superior State University rating

7.4

Company rating: 7.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

335th of 623 rated colleges and universities

Job description

Title: Associate Athletic Director for External Relations and Revenue Generation

VP Area: Athletics

Department: Athletics

Published Salary Range: $63,000

Job Summary/Basic Function:

The Associate Athletic Director (AD) for External Relations and Revenue Generation provides strategic leadership and oversight of the department’s revenue generation and external engagement efforts. This position is responsible for driving and managing key revenue streams, including oversight of ticket sales operations and corporate partnership development, while ensuring alignment with the department’s broader strategic and financial goals. Additionally, the role oversees Athletic Department business office operations. The Associate AD works collaboratively to enhance the fan experience, strengthen community and corporate relationships, and support the long-term sustainability and growth of LSSU Athletics. Serve as a member of the Athletic Department’s Senior Staff and Leadership Team planning for department wide initiatives, projects and vision.

DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

1. In alignment with the Athletic Director, responsible for strategy and execution of Athletic Department revenue generation.

2. Responsible for all ticketing systems, sales, audit and reconciliation.

3. Oversight of all ticket operations for department events and athletic contests including management of ticket software system.

4. Collaborate in individual, group, season, and corporate sponsor ticket packages.

5. Oversight of intercollegiate programs as assigned by the Athletic Director.

6. Work cooperatively with campus offices on external relations and community programs, events and communication platforms.

7. Oversee design and execution of all corporate sponsorship programs with focus on external fund development for the department.

8. Collaborate on budget planning, track all revenue sources for department.

9. Oversight of Athletic Department business office operations, ensuring fiscal accountability, efficient processes, and effective resource management.

10. Responsible for collaborating with University Business Office to create and manage invoices and payment methods from all corporate sponsors and arena suite rentals.

11. Oversee student staff as needed.

12. Conduct postseason climate surveys for all NCAA and ACHA programs.

13. Develop and conduct new staff onboarding as it pertains to external relations and

14. Perform other duties as assigned by the Athletic Director consistent with skills and abilities to advance and ensure the effect and efficient operation of LSSU.

Minimum Qualifications:

1. Bachelor’s degree
2. Valid Driver’s License
3. Professional experience in revenue generation and management.
4. Professional experience in athletic ticket sales management.
5. Thorough knowledge of institutional, NCAA, Conference rules, policies and regulations.

Preferred Qualifications:

1. Master’s degree in Sports Administration or related field of study
2. Five or more years’ experience in NCAA athletic administration

Physical Demands:

Adequate health and fitness to maintain long hours, full schedule, and travel with teams, as required. Ability to represent the University in public appearances, promotional and recruiting activities.

Work Hours: 

In addition to Mon-Fri, weekends and evening expected

Special Instructions to Applicants:

In addition to online application, send cover letter and resume directly to Tory Lindley at tlindley2@lssu.edu

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