Ticket Operations Manager Jobs in Rome, GA (NOW HIRING)

As a Supervisor of the Filling & Packaging Department in the food and Beverage industry, you must have the following:

Summary:

The Factory Filling and Packaging Supervisor needs operation techniques and knowledge of filling and Packaging machinery for making the package of food products. The ideal candidate oversees the general day-to-day factory production by providing leadership and guidance to all hourly factory employees, as well as reporting on issues to the factory production manager.

 Essential Duties and Responsibilities

• Supervise 30+ employees to ensure security, safety, specs, quality assurance of products, sanitation, HACCP, SQF and FDA regulations are followed.
• Schedule shifts for all line employees.
• Orient new employees and conduct training for department-related activities.
• Counsel and praise employees on corrections and positive contributions, and listen to and help to resolve complaints.
• Work closely with the Production Manager and Factory Manager, and act as a liaison between them and line employees.
• Follow daily production schedules, and notify the Factory Manager and Production Manager if shortages occur.
• Create and maintain a safe and positive work environment.
• Make daily production schedule based on shipping schedule created by logistics.
• Control inventory for finished product in cooler, raw & sub materials in warehouse.
• Conduct monthly inventory for all materials and finish goods in warehouse.
• Review Batch Ticket entry and close.
• Ensure compliance with all Production and Safety regulations.
• Maintain high sanitary standards as required by the food and beverage manufacturing industry, and be prepared for third-party audits and regulatory inspections at all times.
• Confirm accuracy of time sheets and Leave of Absence requests for Filling & Packaging departments to ensure labor law compliance and provide accurate data for payroll calculation.
• Conduct regular performance evaluations and provide coaching and development support for machine operators.
• Notify maintenance and follow up with work orders on necessary repairs or process improvements to the production line.
• Regularly inspect the production area and ensure equipment and personnel are working in a safe, efficient manner.
• Enforce all company rules, policies, and procedures, and provide disciplinary action when necessary.
• Immediately investigate all types of accidents, such as Workers Comp and property damage, and report to the Production Manager and Human Resources.
• Maintain high sanitation and workplace safety standards in compliance with SQF,HACCP,FDA requirements and OSHA regulations to ensure readiness for third-party audits and regulatory inspections.
• Perform other duties as assigned.

Perform Food Safety Duties:

• Verification of CCPs and food safety system records
• Verification of Sanitation Operations
• Preventative Maintenance assignment, follow-up, and analysis.
• Perform Pre-Operational inspections and take actions when applicable.
• Follow established Good Manufacturing Practices and Food Safety policies and procedures.
• Provide feedback on continuous improvement opportunities.
• Records review. Ensure that records are legible, clear, concise, and accurate.
• Report to Management any of the following: pest activity, food defense or food fraud suspicious activities, evidence of product contamination.
• Coordinate with suppliers and contractors to meet food safety requirements and gather documentation. Evaluate and supplier’s performance and food safety incident.
• Perform mock recalls.
• Train employees on food safety and on-the-job training. Ensure training is effective through competencies evaluation (observation, group verbal questions, written).
• Participate in monthly food safety meetings and food safety plan building, changes, and/or verification.
• Follow-up on action plans resulting from food safety initiatives such as pre-Operational inspections, internal/external audits, Critical Control Points, and Preventative Control deviations.

Role Qualifications:   

• High school diploma or GED.
• 5+ years of supervisory experience.
• 10+ years of experience in a Food or Beverage manufacturing environment.
• Operation techniques and knowledge of filling and Packaging machinery for making the package of food products.
• Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ employees.
• Experience in training, handling people, and resolving conflicts.
• Excellent multi-tasking and time management skills.
• Have the ability to work independently with little supervision, and be part of a team as well.
• Be available to work any hours assigned, 5 days or more per week, Monday- Saturday, including early mornings and late nights.

Qualification Guidelines

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

The position requires the ability to read and comprehend instructions, short correspondences, and memos. The position also requires the ability to compose correspondence and reports, and the ability to effectively present information in one-on-one, small group situations and to other employees, consumers, and audiences in/out of the organization. It also requires the ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures and the ability to write reports and business correspondence. This position requires effective verbal and written communication in English.

Math Ability:

The position requires the ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

The position requires the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

The position requires experience with computers, Windows proficiency, experience with e-mail, and working knowledge of Microsoft Word, Microsoft Excel, PowerPoint, Internet, and other appropriate software.

Supervisory Responsibilities / Department Interaction:

All hourly factory employees / All departments

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee must possess the ability to sit in a normal seated position for extended periods; stand in place for long periods; walk; balance; bend, stoop and kneel regularly; talk or hear. This position requires the employee can have a full range of upper body motion to occasionally lift stock.  The employee may be expected to lift products and boxes typically weighing 60 pounds or less. Requires the ability to perform repetitive tasks for prolonged periods as well as delicate finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment. Work may require strenuous mental activity. Must be able to drive and have reliable transportation.
• Work environment: While performing the duties of this job, working conditions consist primarily of a temperature-controlled office environment. The noise level in the work environment is usually moderate.