Director of Ticketing Operations Position Summary: The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial plans, and group tickets through cold calling to ...
Director of Ticketing Operations Position Summary: The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial plans, and group tickets through cold calling to ...
Experience collaborating with multimedia rights partners, ticket operations, communications, creative services, and external stakeholders. Experience with budget management, strategic planning, and ...
Experience collaborating with multimedia rights partners, ticket operations, communications, creative services, and external stakeholders. Experience with budget management, strategic planning, and ...
Experience with healthcare operations management, MCO enrollment workflows, and vendor SLA ... Direct incident response workflows, ticket prioritization, and technical issue mitigation across ...
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Experience with healthcare operations management, MCO enrollment workflows, and vendor SLA ... Direct incident response workflows, ticket prioritization, and technical issue mitigation across ...
New
Foster a collaborative team environment focused on continuous improvement and broker satisfaction Support Operations Management * Oversee the end-to-end support ticket lifecycle * Implement best ...
Foster a collaborative team environment focused on continuous improvement and broker satisfaction Support Operations Management * Oversee the end-to-end support ticket lifecycle * Implement best ...
Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
IT Project Manager
Columbia, SC · On-site
$80K - $95K/yr
Consultant will be the lead for MMIS Medicaid Systems Operational Management. * Lead teams that ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
Quick apply
IT Project Manager
Columbia, SC · On-site
$80K - $95K/yr
Consultant will be the lead for MMIS Medicaid Systems Operational Management. * Lead teams that ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
Project Manager
Columbia, SC · On-site
Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
Project Manager
Columbia, SC · On-site
Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
IT Healthcare Project Manager
Columbia, SC · On-site
$91K - $107K/yr
Conduct vendor management including monitoring service level agreements. Design and develop desk ... ticket types. Ensures timely resolution of production issues. Identifies and mitigates operational ...
IT Healthcare Project Manager
Columbia, SC · On-site
$91K - $107K/yr
Conduct vendor management including monitoring service level agreements. Design and develop desk ... ticket types. Ensures timely resolution of production issues. Identifies and mitigates operational ...
Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
Project manager
Columbia, SC · On-site
... operations and or administrative program functions in healthcare environment. 5+ years of ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
Project manager
Columbia, SC · On-site
... operations and or administrative program functions in healthcare environment. 5+ years of ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Quick apply
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Quick apply
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Columbia, SC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Columbia, SC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Columbia, SC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Columbia, SC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Quick apply
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Quick apply
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Columbia, SC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Columbia, SC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Lexington, SC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
General Manager
Lexington, SC · On-site
Drive sales, profitability, and operational efficiency * Manage key metrics: labor %, food cost ... Maintain ticket times and throughput standards 3. Team Leadership & Development * Hire, train, and ...
Healthcare Business Systems Analyst/Program Manager (MMIS) - ONSITE (SC Resident/MUST Relocate to SC
Columbia, SC · On-site
This position will lead teams that support business-critical operations for MCO enrollment, claims ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
Healthcare Business Systems Analyst/Program Manager (MMIS) - ONSITE (SC Resident/MUST Relocate to SC
Columbia, SC · On-site
This position will lead teams that support business-critical operations for MCO enrollment, claims ... Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely ...
New
Ticket Operations Manager information
See Columbia, SC salary details
$28.7K - $36K
20% of jobs
$37.9K is the 25th percentile. Wages below this are outliers.
$36K - $43.4K
20% of jobs
The median wage is $48.8K / yr.
$43.4K - $50.8K
14% of jobs
$50.8K - $58.1K
9% of jobs
$58.1K - $65.5K
11% of jobs
$67K is the 75th percentile. Wages above this are outliers.
$65.5K - $72.8K
6% of jobs
$72.8K - $80.2K
6% of jobs
$80.2K - $87.6K
4% of jobs
$87.6K - $94.9K
3% of jobs
$94.9K - $102.3K
2% of jobs
$102.3K - $109.6K
4% of jobs
$28.7K
$58.7K
$109.6K
How much do ticket operations manager jobs pay per year?
As of Aug 31, 2026, the average yearly pay for ticket operations manager in Columbia, SC is $58,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $71,700.00 per year, depending on experience, location, and employer.
What does a Ticket Operations Manager do?
A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.
What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?
To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.
How does a Ticket Operations Manager typically collaborate with other departments during major events?
A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What is the difference between Ticket Operations Manager vs Ticketing Coordinator?
| Aspect | Ticket Operations Manager | Ticketing Coordinator |
|---|---|---|
| Responsibilities | Oversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues. | Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities. |
| Required Skills | Leadership, operational management, industry knowledge, and technical skills. | Customer service, communication, and basic technical understanding. |
| Work Environment | Supervisory role in event venues, ticketing offices, or online platforms. | Customer-facing roles at ticket counters, call centers, or online support. |
The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.
What are the most commonly searched types of Ticket Operations jobs in Columbia, SC?
The most popular types of Ticket Operations jobs in Columbia, SC are:
What are popular job titles related to Ticket Operations Manager jobs in Columbia, SC?
For Ticket Operations Manager jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Columbia, SC look for?
The top searched job categories for Ticket Operations Manager jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Ticket Operations Manager jobs?
Cities near Columbia, SC with the most Ticket Operations Manager job openings:
Ticket Sales & Service Manager
Columbia, SC • On-site
AEG •
Recruiting and Staffing Services • 51 - 200 employees51 - 200 employees
Full-time
Posted 11 days ago
Job description
About the Columbia Fireflies:
The Columbia Fireflies are a part of Hardball Capital which also owns the Chattanooga Lookouts (AA Cincinnati Reds) and the Fort Wayne TinCaps (A San Diego Padres Affiliate.) The Fireflies began play in the spring of 2016 at Segra Park, in Columbia, South Carolina. The Fireflies are the Class-A, Kansas City Royals affiliate of the Carolina League whose season begins in April and concludes at the end of August. The franchise was awarded 2024 Single A Organization of the Year.
Status: Full Time
Reports to: Director of Ticketing Operations
Position Summary:
The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial plans, and group tickets through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers. The Ticket Sales & Service Manager will also provide ticket operations assistance to guests attending Fireflies home games and special events at Segra Park. The ideal candidate is organized, calm under pressure, has a desire to sell tickets, and experienced working in a fast-paced live event environment.
Essential Duties & Responsibilities:
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
Required Skills/Abilities:
Education and Experience:
Physical Requirements:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
The Columbia Fireflies are a part of Hardball Capital which also owns the Chattanooga Lookouts (AA Cincinnati Reds) and the Fort Wayne TinCaps (A San Diego Padres Affiliate.) The Fireflies began play in the spring of 2016 at Segra Park, in Columbia, South Carolina. The Fireflies are the Class-A, Kansas City Royals affiliate of the Carolina League whose season begins in April and concludes at the end of August. The franchise was awarded 2024 Single A Organization of the Year.
Status: Full Time
Reports to: Director of Ticketing Operations
Position Summary:
The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial plans, and group tickets through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers. The Ticket Sales & Service Manager will also provide ticket operations assistance to guests attending Fireflies home games and special events at Segra Park. The ideal candidate is organized, calm under pressure, has a desire to sell tickets, and experienced working in a fast-paced live event environment.
Essential Duties & Responsibilities:
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
- Proactively generate season ticket and partial plan membership revenue through outbound sales efforts including phone calls, emails, in stadium meetings, virtual meetings, and in person presentations.
- Dedicated outbound sales calls with the goal of making 30 or more sales calls each day.
- Develop new sales opportunities through cold calling, utilization of Score CRM, and acquire referrals from clients.
- Meet or exceed annual Season Ticket Membership sales goal for both renewal and new business as established by management
- Meet or exceed annual Group Ticket sales goal for both renewal and new business as established by management
- Provide excellent customer service to all existing and potential clients
- Assist with all aspects of Ticket Operations and serve as a key representative of the Ticket Operations Department across the organization
- Assist Director of Ticketing Operations in event builds, creating buyer types, adjusting price structures and other essential functions within the Tickets.com/ProVenue system
- Assist Ticket Sales Team with digital ticket distribution for Fireflies Holiday Lights & Fireflies Baseball. Collaborate with the Ticket Sales Team to design flyers, promo codes and ticket links to support revenue generation and departmental sales goals.
- Provide comprehensive support for Ticket Operations and Ticket Office functions during Fireflies Baseball Games, Special Events, Offseason Business Hours, and Fireflies Holiday Lights.
- Manage the day-to-day operations of the Ticket Office, including hiring and scheduling part-time ticket window staff and coordinating operational priorities and workflows.
- Assist walk-up customers at the Ticket Office during regular business hours.
- Deliver exceptional customer service by professionally addressing and resolving customer inquiries, concerns, and ticketing issues.
- Provide Tickets.com support to Ticket Sales Staff, including troubleshooting, and best-practice guidance.
- Process ticket orders and resolve account-related issues with Tickets.com ticketing system.
- Other duties as assigned
Required Skills/Abilities:
- Detailed-oriented with exceptional organizational and time management skills to assist sales team members and multiple projects all while hitting your season ticket membership and group ticket sales goals.
- Proven success in sports ticket sales with a track record of exceeding season ticket ang group ticket sales goals.
- Strong Leadership presence with the ability to inspire, coach, and develop others
- Excellent problem-solving skills, with the ability to remain calm and focused in a fast-paced, high-pressure environment
- Experience working with the Tickets.com Ticketing System is required.
- Proficiently experienced with Microsoft Excel.
- Exceptional customer service acumen.
Education and Experience:
- 2-3 years of related work experience preferred
- Experience in mentoring others in a sales environment preferred.
- Bachelor's degree in business, sports management, marketing, communications, or related field preferred.
Physical Requirements:
- Must be able to stand and walk for long periods of time during events.
- Must be able to lift/pull 25 lbs at times
- Must be able to work a variety of hours
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
About AEG
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Saint Louis, MO, US
Year founded
1992