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Ticket Operations Manager Jobs in Alabama (NOW HIRING)

The Restaurant Operations Manager oversees day-to-day operations to deliver consistent guest ... Ticket times and throughput/turn times Health inspection scores and audit compliance Employee ...

The Restaurant Operations Manager oversees day-to-day operations to deliver consistent guest ... Ticket times and throughput/turn times Health inspection scores and audit compliance Employee ...

Event & Operations Coordinator - Zawyer Sports Mobile Job Summary The Event Manager / Operations ... Plan and coordinate Season Ticket Member events, sponsor activations, community events, youth ...

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Ticket Operations Manager information

See Alabama salary details

$28.1K

$57.5K

$107.4K

How much do ticket operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for ticket operations manager in Alabama is $57,516.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $70,200.00 per year, depending on experience, location, and employer.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the most commonly searched types of Ticket Operations jobs in Alabama?

The most popular types of Ticket Operations jobs in Alabama are:

What are popular job titles related to Ticket Operations Manager jobs in Alabama?

For Ticket Operations Manager jobs in Alabama, the most frequently searched job titles are:

What cities in Alabama are hiring for Ticket Operations Manager jobs?

Cities in Alabama with the most Ticket Operations Manager job openings:

Infographic showing various Ticket Operations Manager job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,516 per year, or $27.7 per hour.

Assistant Director, Ticket Operations

Auburn University

Auburn University, AL • On-site

$36K/yr

Full-time

Posted 21 days ago


Auburn University rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

520th of 627 rated colleges and universities


Job description

Overview
Join Auburn Athletics in a fast-paced ticketing role where you'll help drive the fan experience!
Auburn Athletics is excited to begin the search for an Assistant Director, Ticket Operations! This role aids in managing and leading the athletic department's ticketing operations (Football, Men's & Women's Basketball, Gymnastics, Baseball and Softball). Responsibilities include customer service, game-day operations, sport-specific ticketing operations, back-office ticketing software and technology management, and conflict resolution. This individual aids in the selection and training of all student interns. All operations must be completed in compliance with the Tigers Unlimited priority system, University Auditing, State, National Collegiate Athletic Association (NCAA), and Southeastern Conference (SEC) policies and procedures.
Responsibilities
  • Aids in the day-to-day operation of the ticket office including daily customer service work, overall supervision of ticket office personnel, and gameday operations for all sports.
  • Responsible for assisting patrons on the phone, in person, as well as through email communications, including the general ticket office email account.
  • Serves as first line of supervision beyond part-time staff and student employees.
  • Manages all facets of ticket operations for select sport(s) including ticket allocation, seat changes, set up, and ticket printing & delivery. Manages post-season ticket operations for select sport(s) and events.
  • Aids in the resolution of customer complaints or problems for donors, athletic coaches and staff, Auburn faculty and staff, alumni, public ticket purchasers, and other assorted groups.
  • Works in conjunction with Tigers Unlimited, Ticket Sales, Marketing, and Communications on ticket sales plans, strategy, and timelines.
  • Aids in all reporting, requests, and Equerry reports regarding select sports.
  • Aids in the screening, hiring, and training of ticket office student interns.
  • Travels to select events to administer and distribute player, coach, and administrator tickets and will call.
  • Responsible for compliance with all state, University, National Collegiate Athletic Association (NCAA), and Southeastern Conference (SEC) rules regarding ticket sales and distribution.

Qualifications
  • Bachelor's degree
  • 2 years of experience in ticketing operations or customer service.

Desired Qualifications:
  • Experience in intercollegiate or professional sports ticket sales or operations is desired.

Contract Type
Continuing
Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
  • Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
Posted Date
8/10/2026

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