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Director Ticket Operations Jobs in Alabama (NOW HIRING)

AEG

Regional Director, Ticket Operations

Birmingham, AL · On-site

The Regional Director of Ticket Operations will oversee the implementation and execution of ticket operations across three teams - Gwinnet Stripers, Birmingham Barons, and Rome Emperors. This role is ...

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Director Ticket Operations information

See Alabama salary details

$30.8K

$97.6K

$162.7K

How much do director ticket operations jobs pay per year?

As of Aug 31, 2026, the average yearly pay for director ticket operations in Alabama is $97,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,400.00 and $122,800.00 per year, depending on experience, location, and employer.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

What are the most commonly searched types of Ticket Operations jobs in Alabama?

The most popular types of Ticket Operations jobs in Alabama are:

What are popular job titles related to Director Ticket Operations jobs in Alabama?

For Director Ticket Operations jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Director Ticket Operations jobs in Alabama look for?

The top searched job categories for Director Ticket Operations jobs in Alabama are:

What cities in Alabama are hiring for Director Ticket Operations jobs?

Cities in Alabama with the most Director Ticket Operations job openings:

Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $97,600 per year, or $46.9 per hour.

Assistant Director, Ticket Operations

Auburn University

Auburn University, AL • On-site

$36K/yr

Full-time

Posted 21 days ago

Auburn University rating

6.5

Company rating: 6.5 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

520th of 627 rated colleges and universities

Job description

Overview
Join Auburn Athletics in a fast-paced ticketing role where you'll help drive the fan experience!
Auburn Athletics is excited to begin the search for an Assistant Director, Ticket Operations! This role aids in managing and leading the athletic department's ticketing operations (Football, Men's & Women's Basketball, Gymnastics, Baseball and Softball). Responsibilities include customer service, game-day operations, sport-specific ticketing operations, back-office ticketing software and technology management, and conflict resolution. This individual aids in the selection and training of all student interns. All operations must be completed in compliance with the Tigers Unlimited priority system, University Auditing, State, National Collegiate Athletic Association (NCAA), and Southeastern Conference (SEC) policies and procedures.
Responsibilities
  • Aids in the day-to-day operation of the ticket office including daily customer service work, overall supervision of ticket office personnel, and gameday operations for all sports.
  • Responsible for assisting patrons on the phone, in person, as well as through email communications, including the general ticket office email account.
  • Serves as first line of supervision beyond part-time staff and student employees.
  • Manages all facets of ticket operations for select sport(s) including ticket allocation, seat changes, set up, and ticket printing & delivery. Manages post-season ticket operations for select sport(s) and events.
  • Aids in the resolution of customer complaints or problems for donors, athletic coaches and staff, Auburn faculty and staff, alumni, public ticket purchasers, and other assorted groups.
  • Works in conjunction with Tigers Unlimited, Ticket Sales, Marketing, and Communications on ticket sales plans, strategy, and timelines.
  • Aids in all reporting, requests, and Equerry reports regarding select sports.
  • Aids in the screening, hiring, and training of ticket office student interns.
  • Travels to select events to administer and distribute player, coach, and administrator tickets and will call.
  • Responsible for compliance with all state, University, National Collegiate Athletic Association (NCAA), and Southeastern Conference (SEC) rules regarding ticket sales and distribution.

Qualifications
  • Bachelor's degree
  • 2 years of experience in ticketing operations or customer service.

Desired Qualifications:
  • Experience in intercollegiate or professional sports ticket sales or operations is desired.

Contract Type
Continuing
Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
  • Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
Posted Date
8/10/2026

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