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Ticket Operations Associate Jobs in Tennessee (NOW HIRING)

The Island

Ticketing Supervisor

Pigeon Forge, TN · On-site

Reviews Ticket Seller and Gift Shop Sales Associate over and short on a daily basis. * Reviews ... Maintains operational, safety, cleanliness, and guest service standards at all times. * Ensures all ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Be familiar with all items, ticket and membership types to best serve the guests and their needs ... an efficient operation, both automated and manual. * Responsible for entering all survey ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Be familiar with all items, ticket and membership types to best serve the guests and their needs ... an efficient operation, both automated and manual. * Responsible for entering all survey ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Be familiar with all items, ticket and membership types to best serve the guests and their needs ... an efficient operation, both automated and manual. * Responsible for entering all survey ...

Nashville Zoo

Guest Service Associate

Nashville, TN

$14.25 - $17.50/hr

Be familiar with all items, ticket and membership types to best serve the guests and their needs ... an efficient operation, both automated and manual. * Responsible for entering all survey ...

Nashville Zoo

Guest Service Associate

Nashville, TN · On-site

$14.25 - $17.50/hr

Be familiar with all items, ticket and membership types to best serve the guests and their needs ... an efficient operation, both automated and manual. * Responsible for entering all survey ...

Cavender's

Receiver - Store

Bristol, TN

$13.50 - $17/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

Cavender's

Receiver - Store

Murfreesboro, TN

$14.50 - $18.25/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

Cavender's

Receiver - Store

Memphis, TN

$14.25 - $18/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

Cavender's

Receiver - Store

Sevierville, TN

$13.50 - $17.25/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

AmeriPark

Valet Attendant

Nashville, TN · On-site

$13.50 - $17.50/hr

The Valet Attendant works closely with fellow team members, Operations Manager, and/or Shift ... ticket to guest, or enter customer information using electronic device. 3. Park guest car in ...

AmeriPark

Valet Attendant

Nashville, TN · On-site

$13.50 - $17.50/hr

The Valet Attendant works closely with fellow team members, Operations Manager, and/or Shift ... ticket to guest, or enter customer information using electronic device. 3. Park guest car in ...

Cavender's

Receiver - Store

Sevierville, TN · On-site

$13.50 - $17.25/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

Cavender's

Receiver - Store

Murfreesboro, TN · On-site

$14.50 - $18.25/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

Cavender's

Receiver - Store

Memphis, TN · On-site

$14.25 - $18/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

Cavender's

Receiver - Store

Bristol, TN · On-site

$13.50 - $17/hr

Overview Receivers are responsible for all back room operations. Receivers must be knowledgeable of ... Properly load barcode ticket printer and perform weekly preventative maintenance on the printer

Maximus

Junior CIC Analyst

Knoxville, TN · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

Maximus

Junior CIC Analyst

Memphis, TN · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

Maximus

Junior CIC Analyst

Jackson, TN · On-site

... ticket management activities. - Ability to create and maintain operational reports and status ... Citizen without dual citizenship. - Associate's or Bachelor's degree in Information Technology ...

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Ticket Operations Associate information

What are some common challenges faced by Ticket Operations Associates during peak event seasons?

During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.

What are the key skills and qualifications needed to thrive as a Ticket Operations Associate, and why are they important?

To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.

What are Ticket Operations Associates?

Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.

What is the difference between Ticket Operations Associate vs Customer Service Representative?

AspectTicket Operations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation companies, ticketing platformsCall centers, retail, service centers
Industry UsageEntertainment, sports, transportationRetail, hospitality, telecom
Common Search IntentTicketing, event access, transportation bookingCustomer support, issue resolution

The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.

What are the most commonly searched types of Ticket Operations jobs in Tennessee? The most popular types of Ticket Operations jobs in Tennessee are:
What are popular job titles related to Ticket Operations Associate jobs in Tennessee? For Ticket Operations Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Tennessee look for? The top searched job categories for Ticket Operations Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Ticket Operations Associate jobs? Cities in Tennessee with the most Ticket Operations Associate job openings:
Ticket Operations Associate jobs near you
Ticketing Supervisor

Ticketing Supervisor

The Island

Pigeon Forge, TN • On-site

Full-time

Posted 15 days ago

Job description

Position Summary:
The Ticket Supervisor provides support and leadership to the Admissions Department.
Principal Duties & Responsibilities
  • Serves as the Ticket Center/Gift Shop Supervisor on Duty during their shift.
  • Ensures proper staffing in all areas.
  • Supervises Ticket Sellers and provides authorizations for restricted transactions.
  • Counts and verifies the safe daily.
  • Prepares and reconciles daily deposits and takes cash and check deposits to the bank.
  • Processes and verifies indirect sale transactions.
  • Prepares, pulls and reconciles tills.
  • Generates and emails daily sales reports.
  • Reviews Ticket Seller and Gift Shop Sales Associate over and short on a daily basis.
  • Reviews employee time sheets and makes necessary corrections on a daily basis.
  • Checks email regularly and communicates necessary information to Ticket Center staff.
  • Informs staff of daily events, groups, specials, sales goals and operational opportunities.
  • Maintains operational, safety, cleanliness, and guest service standards at all times.
  • Ensures all SMOWI handbook policies and procedures are followed by all Admissions staff.
  • Implements all Standard Operating Procedures.
  • Interacts with guests to ensure the Admissions Department staff is operating at the highest of standards.
  • Resolves guest complaints.
  • Answers the phone.
  • Follows all SMOWI handbook policies.
  • Other duties, as assigned.
Knowledge, Skill and Ability Requirements:
  • Display positive leadership skills at all times and be a role model for other employees to follow.
  • Must be customer service oriented.
  • Must have a positive attitude and high energy level.
  • Able to multi-task and maintain composure in pressure situations.
  • Able to be punctual and maintain regular attendance.
  • Able to work evenings, weekends, and holidays.
  • Able to sit or stand for up to 12 hours.
  • Able to operate a two-way radio.
  • Able to lift up to 30 pounds.
  • Able to bend, twist, push, pull, stoop and reach.
  • Able to maintain personal hygiene standards.
  • Able to get along with coworkers, work cooperatively and resolve conflicts.
  • Able to tolerate a fast paced work environment.
Education & Experience Requirements:
  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Six (6) months of continuous cash handling experience required.
  • Knowledge of point-of-sales systems preferred.Supervisory Responsibilities: Ticket Sellers, Gift Shop Sales Associates

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