Ticket Operations Associate Jobs in Connecticut (NOW HIRING)

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
Position Summary
Provide customer service through the delivery and/or pick-up of parts and other products. Unload products from shipping vehicles and store at the appropriate storage area in the warehouse. Provide support to the warehouse operations of the branch. Delivery function accounts for about 50% of time.
Essential Tasks

• Pull and organize customer orders for delivery from warehouse by part number and quantity as directed by picking ticket in priority assigned.
• Provide excellent customer service to all customers, ensuring the order being delivered is correct and maintaining professionalism in appearance and conduct.
• Load materials into vehicle and install bracing or padding to prevent shifting or damage in transit.
• Follow company delivery routes to ensure maximum efficiency of delivery run.
• Pick up any and all applicable returns and cores, tagging appropriately and returning them to the branch.
• Determine delivery vehicle is in an operative condition daily by completing daily inspection/log. Maintain a clean vehicle and operate vehicle in a safe manner daily.
• Manually, load or unload materials onto or off pallets, skids, platforms or lifting devices.
• Stock and maintain inventory items in designated warehouse storage areas.
• Package, label and ship customer orders by UPS, US Mail, bus, motor freight and local truck deliveries.
• Move controls, levers and devices to drive industrial forklifts to transport materials between loading, unloading, processing and storage areas.
• Complete forklift operator training annually, provided by The Company.
• Check all load-related documentation to ensure that it is complete and accurate.
• Check vehicles before driving to ensure that mechanical, safety, and emergency equipment is in good working order.
• Maintain cleanliness of warehouse by sweeping, dusting, mopping, and emptying trash as necessary.
• Report vehicle defects, accidents, traffic violations, or damage to the vehicles immediately.
• Maneuver trucks into loading or unloading positions, following signals from loading crew as needed; check that vehicle position is correct and any special loading equipment is properly positioned.
• Maintain logs of working hours and of vehicle service and repair status, following applicable state and federal regulations.
• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
• Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

Skills

• Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Active Learning: Understanding the implication of new information for both current and future problem-solving and decision-making. Ability to follow instructions to completion.
• Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Coordination: Adjusting actions in relation to others' actions.

Attributes

• Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.

• Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.

• Reaction Time: The ability to quickly respond (with the hand, finger or foot) to a signal (sound, light, picture) when it appears.
• Static Strength: The ability to exert maximum muscle force to lift, push, pull, or carry objects.
• Far Vision: The ability to distinguish details at a distance.
• Response Orientation: The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot or other body part.
• Spatial Orientation: The ability to know your location in relation to the environment or to know where other objects are in relation to you.

Physical Demands
Handling of normal stock will include lifting or carrying parts in excess of 60 lbs. up to 15% of the time. Majority of lifting and carrying will involve parts between 5 and 60 lbs.
Environmental/ Atmospheric Conditions
Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise
Equipment

• OSHA approved safety toed shoes required from the first day of this job.
• Proper protective equipment (PPE) will be worn when required and necessary.

Qualifications
Education

• High School Diploma (or GED or High School Equivalence Certificate)

Professional Experience

• Minimum of 1 year of general warehouse experience.
• Forklift operator certification and 1 year experience operating a forklift highly desired.

Certifications/Licenses

• Valid drivers' license with clean driving record.

The annualized pay ranges vary based on work location. The salary range for this position is $17.00 - $26.00 per (hour/year), depending on experience, skills, and qualifications.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.