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Ticket Fulfillment Representative Jobs (NOW HIRING)

New York Racing Association

... fulfillment for group initiatives Actively assist AEs in closing complex group opportunities and ... representatives preferred Strong organizational skills with the ability to manage multiple ...

HelloFresh

Manager, Fulfillment Technology

Aurora, IL · On-site

... just ticket resolution) - bringing standard support-management discipline (e.g., ITIL-aligned ... Represent WMS team area as needed with any cross functional initiatives, working with colleagues in ...

HelloFresh

Manager, Fulfillment Technology

Aurora, IL

... just ticket resolution) -- bringing standard support-management discipline (e.g., ITIL-aligned ... Represent WMS team area as needed with any cross functional initiatives, working with colleagues in ...

MDExam

Account Manager B2B Sales (Remote)

Miami, FL · Remote

BloomRx is a trusted national medical fulfillment platform specializing in peptide product ... ticket sales. The representative will be responsible for identifying and closing new business ...

MD EXAM

Bloom RX Account Manager

BloomRx is a trusted national medical fulfillment platform specializing in peptide product ... ticket sales. The representative will be responsible for identifying and closing new business ...

MDExam

Account Manager B2B Sales

Miami, FL · On-site +1

BloomRx is a trusted national medical fulfillment platform specializing in peptide product ... ticket sales. The representative will be responsible for identifying and closing new business ...

MD EXAM

Account Manager B2B Sales

Miami, FL · On-site +1

BloomRx is a trusted national medical fulfillment platform specializing in peptide product ... ticket sales. The representative will be responsible for identifying and closing new business ...

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Ticket Fulfillment Representative information

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How much do ticket fulfillment representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ticket fulfillment representative in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.88 per hour, depending on experience, location, and employer.

What is a ticket fulfillment representative?

A Ticket Fulfillment Representative is responsible for processing and distributing event tickets to customers. They ensure accuracy in order fulfillment, handle customer inquiries, and troubleshoot any ticketing issues. This role may involve working with ticketing software, coordinating with event organizers, and providing excellent customer service. Attention to detail and efficiency are essential to ensure a smooth ticketing experience for customers.

What are the typical daily responsibilities of a ticket fulfillment representative?

As a Ticket Fulfillment Representative, your primary duties involve processing ticket orders, managing will-call pickups, and ensuring timely and accurate delivery of tickets, either digitally or physically. You will collaborate closely with customer service teams to resolve order-related issues and with event coordinators to stay updated on ticket availability. Additionally, you'll often handle customer inquiries via phone, email, or in person, and may assist in troubleshooting technical or logistical problems. This role is well-suited to individuals who enjoy multitasking in a dynamic environment and who are committed to delivering a smooth ticketing experience for all attendees.

What are the key skills and qualifications needed to thrive in the ticket fulfillment representative position, and why are they important?

Ticket Fulfillment Representatives should have strong attention to detail, organizational skills, and proficiency with order processing or customer service, usually supported by a high school diploma or equivalent. Experience with ticketing software (such as Ticketmaster or similar platforms), point-of-sale systems, and possibly CRM tools is commonly required. Excellent communication, problem-solving abilities, and a customer-focused mindset help representatives excel in addressing client inquiries and resolving issues. These skills are critical for ensuring accurate, efficient ticket delivery and positive customer experiences in fast-paced event environments.

More about Ticket Fulfillment Representative jobs

What states have the most Ticket Fulfillment Representative jobs?

States with the most job openings for Ticket Fulfillment Representative jobs include:

What job categories do people searching Ticket Fulfillment Representative jobs look for?

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Ticket Fulfillment Representative jobs near you
Infographic showing various Ticket Fulfillment Representative job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,204 per year, or $23.2 per hour.

Manager, Ticket Operations (56965)

DIAMOND BASEBALL HOLDINGS LLC

Memphis, TN

Full-time

Re-posted 23 days ago

Job description

Manager, Ticket Operations

The Memphis Redbirds, AAA affiliate of the St. Louis Cardinals are seeking an enthusiastic, driven, and energetic individual to join our ticket operations team. The selected candidate must be available to work a flexible schedule including nights, holidays, and weekends. This position is responsible for overseeing and managing all facets of ticket operations, box office, game day ticket services and supporting ticket sales in the creation and execution of ticket packages, season tickets and other ticket sales. This includes ticket order processing, printing and distribution as well as delivering accurate and timely daily reports.

Essential Duties and Responsibilities 

  • Lead the creation, development, and maintenance of ticketed events through Tickets.com 
  • Assist with creating, managing, plans, promo codes, and other ticketing system programming needs. 
  • Work with Tickets.com to submit qualifiers for pre-sales and promotions, update event information, and troubleshoot pending issues. 
  • Manage and maintain stadium seating inventory for all ticket types.
  • Coordinate with the Ticket Sales team on venue and seating inventory for games and events. 
  • Manage all game/event day box-office operations and staff.  
  • Serve as a point of contact for all ticket-related questions and box office inquiries. 
  • Coordinate with sales department for all ticketing, fulfillment, and service needs of premium ticket holders. 
  • Service internal requests such as ticket purchases, ticket reprints, and Will-Call. 
  • Support Ticket Sales and Corporate Partnerships staff with order processing, payments, and ticket mailing. 
  • Staff and support ticket operations and sales for stadium events when necessary. 
  • Fulfill approved ticket donation requests. 
  • Provide ticket sales reports and attendee analytics to management while directly impacting strategy decisions for the sales department (categories, opportunities for growth, etc.) 
  • Track and follow-up on missed and failed ticket payments, as well as any other ticketing payment discrepancies. 
  • Train and incentivize gameday staff to upsell and provide positively amazing service. 
  • Serve as primary contact with Tickets.com and work closely with our sales representatives to fulfill tasks. 
  • Recruit, hire, and train game day staff and interns.

Qualifications: 

  • Strong attention to detail, excellent communication skills, extensive customer service skills. 
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast-paced environment. 
  • Professional knowledge of Microsoft based programs: Outlook, Excel, Word, Powerpoint. 
  • Extensive understanding of Tickets.com, ProVenue system required. 
  • Knowledge of Account Manager Tools, and Online Account Manager required. 
  • Able to work independently and as an effective team member. 
  • Strong oral and written communication, execution, and analytical skills. 
  • Ability to motivate and maintain effective working relationships with staff and partners. 

Experience Requirements: 

  • Bachelor’s Degree, Business or Sports Management preferred. 
  • A minimum of 1 year of experience managing a Ticket Office in a related or similar ticketing environment. 

Apply