ZipRecruiter

Log In

1

Ticket Fulfillment Representative Jobs (NOW HIRING)

Uofl

The Ticket Sale Representative I collaborates with the ticket sales, retention, marketing, and development teams to ensure accurate ticket fulfillment, exceptional fan experiences, and efficient ...

New

Milwaukee Brewers

Ticket Services Representative

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Ticket Services Representative Job Locations US-WI-Milwaukee ID 2026-2772 # of Openings 10 Category ... ticket fulfillment projects. * Participate in ongoing Sales and Service training sessions, daily ...

Intersport

Manager/Senior Manager, Ticket Sales

Chicago, IL · On-site

$55K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

In addition to managing the internal sales reps, the candidate should also plan to handle key ... and ensure proper ticket fulfillment * Manage internal reporting, budgeting, commission ...

Intersport

Manager/Senior Manager, Ticket Sales

Chicago, IL · On-site +1

$55K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

In addition to managing the internal sales reps, the candidate should also plan to handle key ... and ensure proper ticket fulfillment * Manage internal reporting, budgeting, commission ...

Austin Staffing, Inc

Order Fulfillment 2026

Austin, TX · On-site

$14/hr

Austin Staffing, Inc. is hiring multiple fulfillment representatives for our client in South Austin ... for completing concert ticket orders. This job takes place within in a comfortable climate ...

drphillips

The Ticket Agent represents the Dr. Phillips Center with ticket sales and answers general questions ... Support group sales efforts through order placement, processing and fulfillment. * Support ...

Trinity Repertory Company

Ticket Office Manager

Providence, RI · On-site

$48K - $50K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... and fulfillment, reporting, and invoice generation * Manage inventory (releasing any holds as ... Participate in activities with other Trinity Rep departments as needed Supervisory Responsibilities:

TRINITY REPERTORY COMPANY

Ticket Office Manager

Providence, RI · On-site

$48K - $50K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... and fulfillment, reporting, and invoice generation * Manage inventory (releasing any holds as ... Participate in activities with other Trinity Rep departments as needed Supervisory Responsibilities:

TRINITY REPERTORY COMPANY

Ticket Office Manager

Providence, RI · On-site

$48K - $50K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... fulfillment, reporting, and invoice generationManage inventory (releasing any holds as needed ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

next page

Showing results 1-20

All JobsTicket Fulfillment Representative Jobs

Ticket Fulfillment Representative information

See salary details

$13

$23

$59

How much do ticket fulfillment representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ticket fulfillment representative in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.88 per hour, depending on experience, location, and employer.

What is a ticket fulfillment representative?

A Ticket Fulfillment Representative is responsible for processing and distributing event tickets to customers. They ensure accuracy in order fulfillment, handle customer inquiries, and troubleshoot any ticketing issues. This role may involve working with ticketing software, coordinating with event organizers, and providing excellent customer service. Attention to detail and efficiency are essential to ensure a smooth ticketing experience for customers.

What are the typical daily responsibilities of a ticket fulfillment representative?

As a Ticket Fulfillment Representative, your primary duties involve processing ticket orders, managing will-call pickups, and ensuring timely and accurate delivery of tickets, either digitally or physically. You will collaborate closely with customer service teams to resolve order-related issues and with event coordinators to stay updated on ticket availability. Additionally, you'll often handle customer inquiries via phone, email, or in person, and may assist in troubleshooting technical or logistical problems. This role is well-suited to individuals who enjoy multitasking in a dynamic environment and who are committed to delivering a smooth ticketing experience for all attendees.

What are the key skills and qualifications needed to thrive in the ticket fulfillment representative position, and why are they important?

Ticket Fulfillment Representatives should have strong attention to detail, organizational skills, and proficiency with order processing or customer service, usually supported by a high school diploma or equivalent. Experience with ticketing software (such as Ticketmaster or similar platforms), point-of-sale systems, and possibly CRM tools is commonly required. Excellent communication, problem-solving abilities, and a customer-focused mindset help representatives excel in addressing client inquiries and resolving issues. These skills are critical for ensuring accurate, efficient ticket delivery and positive customer experiences in fast-paced event environments.

More about Ticket Fulfillment Representative jobs

What states have the most Ticket Fulfillment Representative jobs?

States with the most job openings for Ticket Fulfillment Representative jobs include:

What job categories do people searching Ticket Fulfillment Representative jobs look for?

The top searched job categories for Ticket Fulfillment Representative jobs are:

Ticket Fulfillment Representative jobs near you
Infographic showing various Ticket Fulfillment Representative job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $48,204 per year, or $23.2 per hour.

Ticket Sales Representative I

University of Louisville

Louisville, KY • On-site

Full-time

Posted 3 days ago

New

University Of Louisville rating

8.1

Company rating: 8.1 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

162nd of 618 rated colleges and universities

Job description

Department:
Location:
Belknap Campus
Time Type:
Full time
Worker Type:
Regular
Job Req ID:
R109146
Minimum Requirements:
Associate's Degree in a related field and two (2) years of relevant experience or an equivalent combination of education and experience. Grade 4 (Salaried)
Position Description:
The Ticket Sales Representative I supports the daily administration and execution of ticket office operations for assigned sports and ticketing initiatives, with primary responsibility for student ticketing and baseball. This position is responsible for delivering outstanding customer service to season ticket members, students, and fans by managing ticketing inquiries, account maintenance, payment processing, ticket fulfillment, and event operations. The Ticket Sale Representative I collaborates with the ticket sales, retention, marketing, and development teams to ensure accurate ticket fulfillment, exceptional fan experiences, and efficient operation of ticketing systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Administer the setup, configuration, testing, and quality control of assigned events within Ticketmaster Archtics, Host, and Account Manager, including manifests, pricing, inventory, offers, ticket types, and event settings.
  • Coordinate annual ticketing system setup for assigned sports, including season ticket rollovers, invoicing, event configuration, pricing validation, and account management settings.
  • Serve as ticket office manager for baseball, including:
    • Coordinate timelines related to season ticket renewals, new sales, seat upgrades, ticket distribution, and reconciliation.
    • Manage ticket operations for home contests, including sales, will call, ticket resolution, access control, and complimentary admissions.
  • Manage all aspects of student ticketing, including:
    • Student account setup and eligibility.
    • Lottery and distribution processes.
    • Student ticket communications.
    • Troubleshooting and customer service.
  • Support football and men's basketball ticket sales and retention initiatives by managing a renewal portfolio, generating new sales opportunities, and assisting in achieving departmental revenue goals through proactive customer outreach and relationship management.
  • Assist with event setup and maintenance for Ticketmaster Resale Marketplace.
  • Assist with ticket operations for stadium concerts and special events, including event setup, manifest maintenance, pricing, auditing, and promoter coordination.
  • Support maintenance and testing of the ticket management functionality within the CardsMobile app.
  • Assist in the setup and management of access control systems, ticket scanners, and point-of-sale equipment for assigned venues.
  • Provide excellent customer service through phone, email, text, live chat, and in-person interactions.
  • Accurately document customer interactions, sales and service activities, account updates, and related ticketing information within Salesforce CRM to support customer relationship management, reporting, and departmental initiatives.
  • Assist with maintaining ticket office webpages, email communications, and other customer-facing ticketing information.
  • Collaborate with Development, Marketing, Sales, Business Operations, and external partners to ensure successful ticket fulfillment and event execution.
  • Remain current on Ticketmaster products and ticketing best practices while supporting department initiatives as assigned.
  • Assist with NCAA or ACC postseason events hosted by Louisville Athletics.
  • Perform other duties as assigned.

PREFERRED QUALIFICATIONS
  • Two (2) years of experience in collegiate or professional sports ticket operations and customer service.
  • Experience working in NCAA Division I athletics.
  • Experience working with Ticketmaster Archtics, Host, Account Manager, or similar ticketing platforms.
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
  • Strong organizational, interpersonal, and customer service skills.
  • Ability to communicate effectively with internal and external constituents.
  • Experience with CRM systems and basic reporting or data analysis.
  • Experience with mobile ticketing and digital ticket management platforms.

Compensation will be commensurate to candidate experience.
Equal Employment Opportunity
The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.
Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.
Assistance and Accommodations
Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.
If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.

What University Of Louisville employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply