ZipRecruiter

Log In

1

Ticket Fulfillment Associate Jobs (NOW HIRING)

TickPick

Fulfillment Associate

$22 - $25/hr

Among the fastest growing technology companies, TickPick is reshaping the secondary ticket ... Handle fulfillment of transactions placed on the TickPick platform * Oversee the fulfillment of ...

DraftKings

Fulfillment Associate

Newburgh, NY · On-site

$17/hr

The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment ... You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and ...

TickPick

Fulfillment Associate

$22 - $25/hr

Among the fastest growing technology companies, TickPick is reshaping the secondary ticket ... Handle fulfillment of transactions placed on the TickPick platform * Oversee the fulfillment of ...

FV Demo Company

Order Fulfillment Associate

Chicago, IL · On-site

$15/hr

Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ... Bachelor's or Associates degree preferred What We Offer : As a Customer Service Representative, you ...

Aquent

Event Marketing Associate

Houston, TX · On-site

$35 - $38/hr

Actively manage and nurture sponsorship relationships, overseeing asset fulfillment, ticket utilization, hospitality opportunities, and the successful execution of benefits across the company ...

AEG

Ticket Operations Assistant

Atlanta, GA · On-site

Coordinate in-house and on-line ticket order fulfillment. * Aid in other duties, functions, and tasks as assigned by full-time associates of the department. * Assist with Atlanta United 2 matches.

next page

Showing results 1-20

All JobsTravel JobsAviation JobsAirline Counter Agent JobsTicket Fulfillment Associate Jobs

Ticket Fulfillment Associate information

See salary details

$12

$30

$95

How much do ticket fulfillment associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for ticket fulfillment associate in the United States is $30.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $39.18 per hour, depending on experience, location, and employer.

What does a ticket fulfillment associate do?

A Ticket Fulfillment Associate is responsible for processing and distributing tickets for events, such as concerts, sports games, or theater performances. Their duties typically include printing, packaging, and mailing tickets, as well as handling customer inquiries about ticket orders. They may also help resolve issues with orders, manage inventory, and ensure timely delivery. This role often requires attention to detail, organizational skills, and the ability to work efficiently under deadlines.

What are the key skills and qualifications needed to thrive as a ticket fulfillment associate?

To thrive as a Ticket Fulfillment Associate, you need strong attention to detail, organizational abilities, and a high school diploma or equivalent. Familiarity with ticketing platforms, inventory management systems, and point-of-sale (POS) software is typically required. Excellent communication, problem-solving skills, and the ability to work efficiently under pressure help you stand out. These skills ensure accurate order processing, customer satisfaction, and smooth event operations.

What are some common challenges ticket fulfillment associates face during peak event seasons, and how can they effectively manage their workload?

During peak event seasons, Ticket Fulfillment Associates often experience high order volumes and tight deadlines, which can be challenging to manage. Efficient organization, attention to detail, and effective communication with team members are crucial to ensure accurate and timely processing of ticket orders. Utilizing ticketing software and following established workflows help prevent errors and streamline fulfillment. Collaborating closely with customer service and event operations teams also ensures that any issues are resolved quickly, maintaining customer satisfaction.

What is the difference between Ticket Fulfillment Associate vs Customer Service Representative?

AspectTicket Fulfillment AssociateCustomer Service Representative
Primary RoleProcessing and fulfilling ticket orders, managing inventory, ensuring timely deliveryAssisting customers with inquiries, resolving issues, providing product or service information
Work EnvironmentWarehouse, fulfillment centers, logistics settingsCall centers, retail stores, office settings
Required SkillsAttention to detail, organizational skills, basic computer proficiencyCommunication skills, problem-solving, customer service experience
Common CertificationsNone typically required, some logistics or inventory certificationsCustomer service certifications optional

While both roles involve interacting with customers or clients, a Ticket Fulfillment Associate primarily focuses on processing orders and managing inventory in fulfillment centers. In contrast, a Customer Service Representative handles customer inquiries and resolves issues directly. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What cities are hiring for Ticket Fulfillment Associate jobs?

Cities with the most Ticket Fulfillment Associate job openings:

What states have the most Ticket Fulfillment Associate jobs?

States with the most job openings for Ticket Fulfillment Associate jobs include:

What are popular job titles related to Ticket Fulfillment Associate jobs?

For Ticket Fulfillment Associate jobs, the most frequently searched job titles are:

Infographic showing various Ticket Fulfillment Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,493 per year, or $30.5 per hour.

Fulfillment Associate

Remote

TickPick
Convention and Trade Show Organizers • 1 - 10 employees
Learn more about TickPickexternal

$22 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Who We Are:

Same Seats. Better Prices.

Among the fastest growing technology companies, TickPick is reshaping the secondary ticket marketplace, putting money back in the wallets of live event-goers. Since inception, we have saved our customers over $55 million in service fees. Our BestPrice Guarantee backs up our promise to deliver better prices than our competition.

For the last five years, TickPick has been named a Deloitte Technology Fast 500 award winner and has landed on lists of Inc. 5000's and Crain's New York Business' Fast 50.

If you are passionate about concerts, sports, or theater, and want to see your skills and experience have a direct impact on a fast growing company, TickPick is the place for you. We are building a lean, high-output engineering team committed to providing the most innovative, transparent, and cost-effective ticket marketplace in the industry.

Who You'll Do:
  • Handle fulfillment of transactions placed on the TickPick platform
  • Oversee the fulfillment of ticket sales to ensure delivery that follows TickPick’s SOP
  • Cancel, replace, or refund ticket sales as needed
  • Take action on unconfirmed and rejected orders within a timely manner
  • Submit and oversee retransfer requests
  • Make outbound calls and send email follow ups to buyers/sellers to assist with handing fulfillment needs
  • Understand the various transfer platforms and transfer tickets when needed
  • Complete related tasks as assigned by the Fulfillment Manager
  • Work closely with the Broker Relations department to identify low performing sellers, and resolve issues as they arise
  • Quick decision making regarding the cancellation or replacement of unfulfilled sales of an unlimited dollar amount
  • Arbitrating fulfillment disputes between buyers and sellers

Requirements

  • Must be located in New York, New Jersey, North Carolina, Texas, Tennessee or Oregon
  • This is a full-time position (40 hours / 5 days a week) that requires you to work weekends and nights.
  • Bachelor degree preferred
  • 1+ years of operational experience
  • Highly skilled at multitasking
  • Clear communicator
  • Technologically savvy, proficient in using: Ticketing software, G-Suite, Google Sheets / Excel
  • Ticketing experience is a plus

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan Contribution (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Holidays)
  • Family Leave (Maternity, Paternity)
  • Training & Development
  • $100 Monthly Stipend to Attend Live Events

The estimated pay range for this role, based in New York City, is $45,000 - $52,000 ($22-$25 per hour). Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Diversity at TickPick:

At TickPick, we know that diversity of all types, in an environment that pursues equity and inclusion, strengthens our organization's culture. When our employees are representative of the communities we serve, with diversity in demographics and a broad set of backgrounds, we provide a superior experience for both our customers and our employees. Fostering an open and supportive environment where our employees are empowered and encouraged to bring their whole selves to the table enables TickPick to thrive. The diverse approaches and collaborative problem solving that result enable us to provide an innovative, nimble, and creative marketplace for our customers and sellers. This belief is central to who we are and what we do, and we are proud of it.

TickPick, LLC is proud to be an equal opportunity employer open to all qualified candidates regardless of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

Apply