ZipRecruiter

Log In

1

Ticketing Fulfillment Jobs (NOW HIRING)

Victory Live, Inc.

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Victory Live Ticket Fulfillment Manager Victory Live is a private equity-backed technology company ... We provide an end-to-end software platform for the live ticketing industry, managing thousands of ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Execute daily fulfillment processes and protocols * Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers * Process end-customers in both the ...

Optimal Ticketing

Order Fulfillment Administrator

Order Fulfillment Administrator Worksite Location: Remote Work Schedule: Full time Hours: Tuesday ... Optimal Ticketing is an equal opportunity employer. We welcome all qualified jobseekers. Jobseekers ...

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Execute daily fulfillment processes and protocols * Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers * Process end-customers in both the ...

On Location

Fulfillment Specialist

Atlanta, GA · On-site

On Location is a global leader in premium experiential hospitality, offering ticketing, curated ... In this role, you'll execute fulfillment operations for events, ensuring guests receive their ...

next page

Showing results 1-20

All JobsTravel JobsTravel Services JobsTravel Agent JobsTicketing Fulfillment Jobs

Ticketing Fulfillment information

See salary details

$13

$23

$59

How much do ticketing fulfillment jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for ticketing fulfillment in the United States is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $27.88 per hour, depending on experience, location, and employer.

What is ticketing fulfillment?

Ticketing fulfillment refers to the process of managing and delivering tickets to customers after they have made a purchase. This includes processing orders, printing or digitally sending tickets, handling customer inquiries, and ensuring tickets arrive securely and on time. Ticketing fulfillment is commonly used by event organizers, venues, and ticketing platforms to ensure a seamless experience for attendees. The process may also include resolving issues such as lost tickets, refunds, or exchanges.

What are some common challenges faced in a ticketing fulfillment role, and how can they be effectively managed?

In a Ticketing Fulfillment role, professionals often encounter challenges such as managing high volumes of ticket orders during peak event sales, ensuring accuracy in order processing, and swiftly resolving customer issues with lost or incorrect tickets. Effective management involves staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and internal teams. Proactive problem-solving and adaptability are key, especially when coordinating with event organizers and customer service departments to ensure a seamless experience for ticket buyers.

What are the key skills and qualifications needed to thrive as a ticketing fulfillment specialist, and why are they important?

To thrive as a Ticketing Fulfillment Specialist, you need strong organizational skills, attention to detail, and experience with ticketing processes, often supported by a high school diploma or equivalent. Familiarity with ticketing software such as Ticketmaster, Eventbrite, or Tessitura, and basic proficiency in office systems like Microsoft Excel, are typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are crucial soft skills. These qualities ensure accurate order processing, quick issue resolution, and positive customer experiences in a high-volume, deadline-driven environment.

What is the difference between Ticketing Fulfillment vs Ticketing Agent?

AspectTicketing FulfillmentTicketing Agent
CredentialsCustomer service skills, basic computer skillsCustomer service skills, computer proficiency, sometimes certification
Work EnvironmentBack-office, online platforms, fulfillment centersCustomer-facing, retail or call center settings
Industry UsageTravel, entertainment, event managementTravel agencies, airlines, event venues

Ticketing Fulfillment involves processing and delivering tickets through online or back-office systems, focusing on order completion. Ticketing Agents interact directly with customers, assisting with purchases, inquiries, and support. While both roles require customer service skills, Ticketing Fulfillment is more behind-the-scenes, whereas Ticketing Agents are front-line representatives.

What are popular job titles related to Ticketing Fulfillment jobs?

For Ticketing Fulfillment jobs, the most frequently searched job titles are:

Infographic showing various Ticketing Fulfillment job openings in the United States as of September 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $48,204 per year, or $23.2 per hour.

Ticketing Systems and Technology Coordinator

Indianapolis, IN • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

Re-posted 18 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Indianapolis Colts are seeking a Ticketing Systems and Technology Coordinator to serve as the department's primary technical administrator and operational support leader responsible for ticketing systems administration, event configuration, fulfillment execution, inventory maintenance, reporting support, compliance administration, and ticketing technology implementation.
This position serves as the subject matter expert for all ticketing platforms and plays a critical role in supporting future ticketing technology initiatives, integrations, and platform migration projects.
HIRING MANAGER Senior. Director, Ticket Operations and Systems
DIRECT REPORTS N/A
RESPONSIBILITIES Ticketing Systems Administration
  • Administer Ticketmaster/SeatGeek and related ticketing technologies.
  • Configure events, products, price codes, offers, and inventory structures.
  • Maintain user permissions, system settings, and ticketing configurations.
  • Troubleshoot ticketing platform issues and coordinate resolutions.
Event Builds & Inventory Support
  • Build and maintain ticketed events across all products.
  • Support season ticket, premium, group sales, parking, and special event inventory.
  • Process inventory adjustments, relocations, holds, kills, and account maintenance.
  • Ensure inventory accuracy and system integrity.
Fulfillment & Operational Support
  • Execute ticket fulfillment and distribution processes.
  • Support Membership Services, Premium Sales & Service, Ticket Sales, Marketing, and Partnerships.
  • Process ticket requests and operational support needs.
  • Assist with gameday ticketing operations and event execution.
Reporting & Compliance Administration
  • Coordinate ticketing reporting requirements.
  • Support league reporting and compliance initiatives.
  • Manage ticketing workflows and operational tracking.
  • Maintain documentation and audit support materials.
Technology & Innovation Support
  • Support ticketing platform upgrades and enhancements.
  • Participate in user acceptance testing and implementation projects.
  • Assist with future ticketing platform migration initiatives.
  • Develop training documentation and system process guides.
Secondary Ticketing & Special Programs
  • Support broker program administration.
  • Assist with inventory and pricing updates.
  • Support secondary ticketing initiatives and operational execution.
Hardware & Technology Support
  • Manage ticketing hardware inventory.
  • Support scanners, mobile devices, printers, and related ticketing equipment.
  • Coordinate deployment, maintenance, and replacement activities.

SUCCESS MEASURES
  • Event build accuracy
  • Ticket fulfillment accuracy
  • System configuration accuracy
  • Operational turnaround times
  • Reporting accuracy
  • Platform adoption support
  • Stakeholder satisfaction

QUALIFICATIONS
  • 3-5 years of ticketing operations experience.
  • Strong Ticketmaster/Archtics experience preferred.
  • Experience with event builds, inventory administration, and ticket fulfillment.
  • Strong technical aptitude and troubleshooting skills.
  • Experience supporting software implementations or system upgrades preferred.
  • Excellent organizational and project management skills.

Responsibilities and qualifications may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

View All AEG Jobs

Apply