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Ticket Fulfillment Associate Jobs (NOW HIRING)

... ticket; apply label(s) to packaging. * Unloading / Loading containers. What You'll Need ... Strong attention to detail for inventory accuracy and order fulfillment. Schedule & Pay: * Shift:

What you'll do as an Operations Associate ... Manage and process customer lottery ticket orders and redemptions at our local fulfillment center ...

What you'll do as an Operations Associate ... Manage and process customer lottery ticket orders and redemptions at our local fulfillment center ...

... ticket; apply label(s) to packaging. * Unloading / Loading containers. What You'll Need ... Strong attention to detail for inventory accuracy and order fulfillment. Schedule & Pay: * Shift:

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Ticket Fulfillment Associate information

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$12

$30

$95

How much do ticket fulfillment associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for ticket fulfillment associate in the United States is $30.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $39.18 per hour, depending on experience, location, and employer.

What does a ticket fulfillment associate do?

A Ticket Fulfillment Associate is responsible for processing and distributing tickets for events, such as concerts, sports games, or theater performances. Their duties typically include printing, packaging, and mailing tickets, as well as handling customer inquiries about ticket orders. They may also help resolve issues with orders, manage inventory, and ensure timely delivery. This role often requires attention to detail, organizational skills, and the ability to work efficiently under deadlines.

What are the key skills and qualifications needed to thrive as a ticket fulfillment associate?

To thrive as a Ticket Fulfillment Associate, you need strong attention to detail, organizational abilities, and a high school diploma or equivalent. Familiarity with ticketing platforms, inventory management systems, and point-of-sale (POS) software is typically required. Excellent communication, problem-solving skills, and the ability to work efficiently under pressure help you stand out. These skills ensure accurate order processing, customer satisfaction, and smooth event operations.

What are some common challenges ticket fulfillment associates face during peak event seasons, and how can they effectively manage their workload?

During peak event seasons, Ticket Fulfillment Associates often experience high order volumes and tight deadlines, which can be challenging to manage. Efficient organization, attention to detail, and effective communication with team members are crucial to ensure accurate and timely processing of ticket orders. Utilizing ticketing software and following established workflows help prevent errors and streamline fulfillment. Collaborating closely with customer service and event operations teams also ensures that any issues are resolved quickly, maintaining customer satisfaction.

What is the difference between Ticket Fulfillment Associate vs Customer Service Representative?

AspectTicket Fulfillment AssociateCustomer Service Representative
Primary RoleProcessing and fulfilling ticket orders, managing inventory, ensuring timely deliveryAssisting customers with inquiries, resolving issues, providing product or service information
Work EnvironmentWarehouse, fulfillment centers, logistics settingsCall centers, retail stores, office settings
Required SkillsAttention to detail, organizational skills, basic computer proficiencyCommunication skills, problem-solving, customer service experience
Common CertificationsNone typically required, some logistics or inventory certificationsCustomer service certifications optional

While both roles involve interacting with customers or clients, a Ticket Fulfillment Associate primarily focuses on processing orders and managing inventory in fulfillment centers. In contrast, a Customer Service Representative handles customer inquiries and resolves issues directly. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What cities are hiring for Ticket Fulfillment Associate jobs?

Cities with the most Ticket Fulfillment Associate job openings:

What states have the most Ticket Fulfillment Associate jobs?

States with the most job openings for Ticket Fulfillment Associate jobs include:

What are popular job titles related to Ticket Fulfillment Associate jobs?

For Ticket Fulfillment Associate jobs, the most frequently searched job titles are:

Infographic showing various Ticket Fulfillment Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,493 per year, or $30.5 per hour.

Operations Associate, Jackpocket

Tempe, AZ • On-site

DraftKings, Inc.
Software Development • 1 - 5K employees

$19/hr

Full-time

Re-posted 5 days ago


Key responsibilities

  • Manage and process customer lottery ticket orders and redemptions at the fulfillment center, ensuring accuracy.

  • Keep systems updated with real-time customer order statuses and tracking information.

  • Maintain the operation of printing and scanning equipment to ensure smooth workflow.


DraftKings rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers.
What you'll do as an Operations Associate
  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
  • Keep our systems updated with real-time customer order statuses and tracking information.
  • Streamline and organize workflows to meet daily objectives and hit deadlines.
  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
  • Step in to support various operational projects as they arise, contributing to the team's overall success.

What you'll bring
  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.
  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.
  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
  • Exceptional customer service, communication, and time management skills.
  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is $19.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

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