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Ticket Fulfillment Associate Jobs (NOW HIRING)

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... and timely manner, and order fulfillment according to the customer pick ticket are key ... a warehouse associate to join our growing team. We have been a major distributor of quality ...

Associate or Bachelor's degree in Information Technology or related field (or equivalent hands-on ... Familiarity with ITSM platforms (ServiceNow preferred) and ticket-based support workflows.

Associate or Bachelor's degree in Information Technology or related field (or equivalent hands-on ... Familiarity with ITSM platforms (ServiceNow preferred) and ticket-based support workflows.

Associate or Bachelor's degree in Information Technology or related field (or equivalent hands-on ... Familiarity with ITSM platforms (ServiceNow preferred) and ticket-based support workflows.

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Ticket Fulfillment Associate information

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$12

$30

$95

How much do ticket fulfillment associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for ticket fulfillment associate in the United States is $30.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $39.18 per hour, depending on experience, location, and employer.

What does a ticket fulfillment associate do?

A Ticket Fulfillment Associate is responsible for processing and distributing tickets for events, such as concerts, sports games, or theater performances. Their duties typically include printing, packaging, and mailing tickets, as well as handling customer inquiries about ticket orders. They may also help resolve issues with orders, manage inventory, and ensure timely delivery. This role often requires attention to detail, organizational skills, and the ability to work efficiently under deadlines.

What are the key skills and qualifications needed to thrive as a ticket fulfillment associate?

To thrive as a Ticket Fulfillment Associate, you need strong attention to detail, organizational abilities, and a high school diploma or equivalent. Familiarity with ticketing platforms, inventory management systems, and point-of-sale (POS) software is typically required. Excellent communication, problem-solving skills, and the ability to work efficiently under pressure help you stand out. These skills ensure accurate order processing, customer satisfaction, and smooth event operations.

What are some common challenges ticket fulfillment associates face during peak event seasons, and how can they effectively manage their workload?

During peak event seasons, Ticket Fulfillment Associates often experience high order volumes and tight deadlines, which can be challenging to manage. Efficient organization, attention to detail, and effective communication with team members are crucial to ensure accurate and timely processing of ticket orders. Utilizing ticketing software and following established workflows help prevent errors and streamline fulfillment. Collaborating closely with customer service and event operations teams also ensures that any issues are resolved quickly, maintaining customer satisfaction.

What is the difference between Ticket Fulfillment Associate vs Customer Service Representative?

AspectTicket Fulfillment AssociateCustomer Service Representative
Primary RoleProcessing and fulfilling ticket orders, managing inventory, ensuring timely deliveryAssisting customers with inquiries, resolving issues, providing product or service information
Work EnvironmentWarehouse, fulfillment centers, logistics settingsCall centers, retail stores, office settings
Required SkillsAttention to detail, organizational skills, basic computer proficiencyCommunication skills, problem-solving, customer service experience
Common CertificationsNone typically required, some logistics or inventory certificationsCustomer service certifications optional

While both roles involve interacting with customers or clients, a Ticket Fulfillment Associate primarily focuses on processing orders and managing inventory in fulfillment centers. In contrast, a Customer Service Representative handles customer inquiries and resolves issues directly. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What cities are hiring for Ticket Fulfillment Associate jobs?

Cities with the most Ticket Fulfillment Associate job openings:

What states have the most Ticket Fulfillment Associate jobs?

States with the most job openings for Ticket Fulfillment Associate jobs include:

What are popular job titles related to Ticket Fulfillment Associate jobs?

For Ticket Fulfillment Associate jobs, the most frequently searched job titles are:

Infographic showing various Ticket Fulfillment Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,493 per year, or $30.5 per hour.

Coordinator, Fulfillment Services M-F 8am-4:30pm

Walton, KY • On-site

Saddle Creek Logistics Services
Transportation and Warehousing • 5 - 10K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Saddle Creek Logistics Services rating

7.3

Company rating: 7.3 out of 10

Based on 83 frontline employees who took The Breakroom Quiz


Job description

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.


Benefits:
  • Weekly pay with skill pay and shift differentials

  • Benefits packageincluding medical, dental, vision and medical reimbursement

  • Medical employee-only premium less than $10/week with wellness discounts

  • HSA with annual employer contribution

  • Weekly 401(k) match

  • Vacation immediatelyupon hire

  • 8 holidays per calendar year

  • Personal time after 90 days

  • EAP and identity theft protection

  • Tuition reimbursement

  • Company paid life insurance and short term disability

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salaryestimatesmay not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.



Schedules inbound and outbound LTL shipments via Saddle Creek or client transportation management systems and manages BOLs accordingly
Provides project and administrative support to Warehouse Supervisor and Customer Service Supervisor
Monitors WMS ticket queues, tickets, and ticket tasks to support internal and external requests and inquiries
Provides support to local operation to ensure operational targets are met
Manages internal workflow
Assists in facilitating ongoing training to Fulfillment Associates
Coordinates and provides regular metric reporting for internal and external consumption
Actively participates in regular team meetings with Supervisors, Leads, and Fulfillment Associates
Provides assistance to Warehouse Leads and their respective teams as required
Coordinates and provides professional communication with clients, client's retailers, and SCLS vendors
Monitor assigned warehouse queues daily
Provides support in investigating warehouse errors
Coordinates prospective and current client visits and facility tours
Ensures safety of all warehouse staff and guests is not compromised
Maintains proper certifications and training
Ships orders utilizing computers and software
Files freight claims as needed
Assists with special projects and participates in committees (e.g., the Safety Committee), as assigned
Orders, as needed, and ensures efficient use of packaging and general warehouse supplies
Maintains relationship with utilized preferred and local vendors, as appropriate

Justification


Demonstrated leadership, interpersonal, and relationship management skills and the ability to interact effectively with staff, management, vendors, and customers
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Proven ability to manage time effectively and meet assigned objectives
Ability to speak effectively before groups of customers or associates of organization.
Will add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds.
Ability to work flexible hours, weekends, and swing shifts as necessary

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the E-Verify Postinghere.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail toDisability.accommodation@sclogistics.comand let us know your contact information and the nature of your request.


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