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Ticket Associate Jobs in New York (NOW HIRING)

NRZ Entertainment LLC

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As a key member of the team, you'll dive into researching sporting and entertainment events, employing ...

NRZ Entertainment LLC

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As a key member of the team, you'll dive into researching sporting and entertainment events, employing ...

Gartner

VP, Associate Support & Digital Experience

Stamford, CT · On-site

$18.25 - $23.50/hr

Ticket Reduction & Automation Set and deliver an aggressive agenda to reduce total ticket volume ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...

Gartner

VP, Associate Support & Digital Experience

Stamford, CT · On-site

$18.25 - $23.50/hr

Ticket Reduction & Automation Set and deliver an aggressive agenda to reduce total ticket volume ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...

TJX Companies

Coordinator- Big Ticket

Glendale, NY · On-site

$17.50 - $18/hr

Trains and mentors Associates on established merchandising and processing principles * Ensures merchandise is properly tagged, hung, secured, and coded * Communicates with the Coordinator on Duty to ...

Tjx

Coordinator- Big Ticket

Ridgewood, NY · On-site

$17.50 - $18/hr

Trains and mentors Associates on established merchandising and processing principles * Ensures merchandise is properly tagged, hung, secured, and coded * Communicates with the Coordinator on Duty to ...

SUMMIT One Vanderbilt

Sales Associate

New York, NY · On-site

$15.25 - $20.75/hr

This role is measured on consistent ticket sales volume, conversion, and revenue generation across daily, weekly, monthly, and annual goals. Key Responsibilities * Upsell Ascent ride and add on ...

Carnegie Hall

Manager, Customer Relations

New York, NY · On-site

$66K/yr

Perform administrative duties and special projects as assigned by the Associate Director of Customer Relations. * Assist in implementing new procedures, workflows, technologies, and ticket service ...

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Ticket Associate information

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
What are the most commonly searched types of Ticket jobs in New York? The most popular types of Ticket jobs in New York are:
What are popular job titles related to Ticket Associate jobs in New York? For Ticket Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Ticket Associate jobs in New York look for? The top searched job categories for Ticket Associate jobs in New York are:
What cities in New York are hiring for Ticket Associate jobs? Cities in New York with the most Ticket Associate job openings:
Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Ticket Sales Associate

NRZ Entertainment LLC

Neptune City, NJ • On-site

$750 - $1.2K/wk

Full-time

PTO

Re-posted 26 days ago

Job description

Benefits:
  • Competitive salary
  • Free food & snacks
  • Paid time off

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As a key member of the team, you'll dive into researching sporting and entertainment events, employing a buy/sell-based strategy to procure inventory online.
In this role, your analytical prowess will shine as you navigate all facets of ticketing. A knack for data analysis is crucial, making this an ideal opportunity for those who thrive in numerical landscapes. The ideal person for this role is someone who's both patient and persistent, able to leverage their passion for leisure and sporting events into lucrative ticket buying and trading ventures. Success here hinges on your motivation, work ethic, and sense of ownership. Furthermore, the ability to think outside the box when exploring new buying opportunities is paramount.
Compensation includes a competitive base salary supplemented by monthly commissions. 
 
Responsibilities:
  • Dive deep into research and analysis to uncover promising buying opportunities.
  • Execute ticket purchases across a range of online platforms and through direct communication.
  • Keep a keen eye on inventory dynamics to understand sales patterns and underlying factors.
  • Efficiently manage administrative tasks associated with purchased inventory.
  • Cultivate and nurture relationships with venue representatives.
  • Contribute to special projects and provide invaluable support to the team as needed. 
 Requirements:
  • Bachelors degree
  • Proficient in digital tools and highly analytical
  • Driven by ambition, with a positive outlook and a deep passion for sports and/or music
  • Comfortable with numerical analysis, adept at leveraging data for informed decision-making
  • Exemplary organizational, operational, and time management skills, with meticulous attention to detail
  • Proactive, self-motivated, and adept at thinking innovatively
  • Excellent verbal communication skills, particularly over the phone