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Theatre Front House Jobs (NOW HIRING)

HUNTINGTON THEATRE COMPANY INC

Front of House

Boston, MA · On-site

$15/hr

Front of House DEPARTMENT: Calderwood Pavilion LOCATION: 527 Tremont St, Boston, MA 02116 FT or PT ... Answer basic questions patrons have about the theatre and future productions * Must be able to lift ...

Goodman Theatre

Front of House Associate

Chicago, IL · On-site

$17.50 - $17.75/hr

Front of House Staff Associates are responsible for ensuring the best experience possible for all patrons who enter the Goodman Theatre. Duties include but are not limited to; bartending, selling ...

GOODMAN THEATRE

Front of House Associate

Chicago, IL · On-site

$17.50 - $17.75/hr

Front of House Staff Associates are responsible for ensuring the best experience possible for all patrons who enter the Goodman Theatre. Duties include but are not limited to; bartending, selling ...

Arena Stage

Theatre House Manager

Washington, DC · On-site

$22/hr

DUTIES & RESPONSIBILITIESAudience Experience LeadershipLead Front of House operations for Arena Stage productions and events across all three theaters:Fichandler Stage (680 seats)Kreeger Theater (510 ...

Lincoln Center Theater

$54 - $66/hr

Front-of-House & Audience Services * Assist the Theater Manager in creating a welcoming, safe, and professional experience for patrons, staff, artists, and guests. * Greet and assist patrons before ...

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How much do theatre front house jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for theatre front house in the United States is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $26.92 per hour, depending on experience, location, and employer.

What is a theatre front house?

A Theatre Front of House job involves welcoming and assisting guests, checking tickets, directing patrons to their seats, and ensuring the smooth operation of the venue during performances. Staff members may also work in concessions, selling refreshments, or handling merchandise. Excellent customer service skills are essential, as Front of House staff help create a positive experience for visitors. The role may also involve assisting with safety procedures and handling any guest concerns.

What are the typical responsibilities of a theatre front house staff member during a performance?

During a performance, Theatre Front House staff are responsible for welcoming guests, checking tickets, assisting with seating, and addressing any audience inquiries. They also help ensure safety by guiding patrons during emergencies and monitoring auditorium conduct. Staff may assist in selling refreshments or programs during intermissions and play a key role in creating a friendly, organized environment. Collaboration with box office, management, and technical teams is essential to handle issues smoothly. The role is dynamic and requires attentiveness to both guest needs and operational details throughout the event.

What are the key skills and qualifications needed to thrive in the theatre front house position, and why are they important?

To thrive as a Theatre Front House staff member, you typically need strong customer service skills, basic math abilities for handling transactions, and often a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale systems, and occasionally emergency procedures training is beneficial. Outstanding communication, teamwork, and problem-solving abilities help create a positive guest experience. These skills are crucial for ensuring efficient operations, guest safety, and maintaining the theatre’s reputation for excellent service.

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Theatre Front House jobs near you
Infographic showing various Theatre Front House job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,572 per year, or $21.4 per hour.

Theatre Front of House Manager

University System of New Hampshire

Keene, NH • On-site

$20/hr

Part-time

Re-posted 3 days ago

University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

47th of 629 rated colleges and universities

Job description

USNH Employees should apply within Workday through the Jobs Hub app

The Redfern House Manager reports to Artistic Director and is required by state law for all events that are open to the public in a performance venue. Hires, trains, schedules, and supervises all Front-of-House employees (Assistant House Managers, Student Ushers, and Volunteer Ushers). The Front of House Manager also ensures the safety of all audience members as well as an excellent experience at events in the Redfern Arts Center.

This position will be 20-hours per week, scheduled during performances including evenings and weekends.

Duties/Responsibilities

  • Responsible for hiring, training, scheduling, and managing Redfern Front of House staff. Staffs and organizes usher needs for all performances. Trains volunteer ushers as needed for rental events.

  • Hires, trains, schedules and/or supervises Assistant House Managers and Backup House Managers.

  • Coordinates with Redfern Artistic Director to determine needs for each performance. Coordinates performance timelines with stage management, including any pre- or post- show talkbacks, curtain speeches, and intermission.

  • Coordinates with Box Office Manager to plan needs for staffing and resolve ticketing problems as well as any other patron issues.

  • Responsible for ensuring excellent customer service from front-of-house staff as well as the smooth operation of the house (typically from the front of the stage to the lobby doors) during the run of a performance providing an excellent patron experience at all performances.

  • Manages printed program distribution and secures programs and other patron materials.

  • Responsible for the safety of the audience before, during, and after a performance while they are in the building and parking lot. Must know and understand how to operate during an emergency and train staff to do the same. Must be Crowd-Manager Certified (training will be coordinated with Theatre Operations Manager).

  • Maintains the appearance of the lobby and all public areas; communicates with Redfern Staff as necessary to ensure a clean environment.

  • Completes and distributes house report for each performance as well as any other administrative tasks as directed by theatre management.

Requirements

Minimum Acceptable Education & Experience:

  • High school diploma or equivalent.

  • 2 years of experience in customer service or working with the public.

  • Supervisory experience.

Required Licenses & Certifications:

  • Crowd Manager Certification - will be provided once hired.

Knowledge, Skills & Abilities:

  • The ability to work in a dynamic and changeable environment.

  • The ability to work a variable and flexible schedule including evenings and weekends.

  • The ability to spend significant portions of time on feet and manage going up and down stairs quickly.

  • Supervisory experience in an academic setting.

Applicant Instructions:

Applicants should be prepared to upload the following documents when applying online within the My Experience: Resume/CV section of the application: (Maximum of 5 Documents)

  • Resume/CV

Compensation Pay Range:

$20/hour

Keene State College is located in the scenic Monadnock region of Southwest New Hampshire and is an affiliate of the University System of New Hampshire. Located approximately 2 hours from Boston or Hartford CT, and 4 hours from New York City, the region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of community. To learn more about Keene State College, the University System of New Hampshire, and the Keene community, please
visit: https://www.keene.edu, https://www.usnh.edu/ or https://www.ci.keene.nh.us.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location:

Keene

Salary Grade:

Adjunct Hourly Staff 00

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