CSR
Eau Claire, WI · On-site
$15.75 - $21.50/hr
Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...
CSR
Eau Claire, WI · On-site
$15.75 - $21.50/hr
Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right ...
Customer Service Representative
Milwaukee, WI · On-site
$15.75 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Provides excellent customer service with empathy and professionalism, creating a fantastic client ... contact you via text message from an identified NVA representative for recruiting-related ...
Customer Service Representative
Milwaukee, WI · On-site
$15.75 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Provides excellent customer service with empathy and professionalism, creating a fantastic client ... contact you via text message from an identified NVA representative for recruiting-related ...
Customer Service Representative
Milwaukee, WI · On-site
$15.75 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Provides excellent customer service with empathy and professionalism, creating a fantastic client ... contact you via text message from an identified NVA representative for recruiting-related ...
Customer Service Representative
Milwaukee, WI · On-site
$15.75 - $21.50/hr
Medical
Dental
Vision
Retirement
PTO
Provides excellent customer service with empathy and professionalism, creating a fantastic client ... contact you via text message from an identified NVA representative for recruiting-related ...
Customer Service - Account Representative
Milwaukee, WI · On-site
$20 - $21/hr
Medical
Dental
Vision
Retirement
Immediate need for a talented Customer Service - Account Representative. This is a 06 Month ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...
Customer Service - Account Representative
Milwaukee, WI · On-site
$20 - $21/hr
Medical
Dental
Vision
Retirement
Immediate need for a talented Customer Service - Account Representative. This is a 06 Month ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...
Bilingual Customer Service Representative
West Bend, WI · On-site
$19.50 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
We are a company that is driven by our Core Principles of Service, Excellence, Integrity ... Communicate with customers via email and text message. * Work with title companies and banks ...
Bilingual Customer Service Representative
West Bend, WI · On-site
$19.50 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
We are a company that is driven by our Core Principles of Service, Excellence, Integrity ... Communicate with customers via email and text message. * Work with title companies and banks ...
Bilingual Customer Service Representative
West Bend, WI · On-site
$19.50 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
We are a company that is driven by our Core Principles of Service, Excellence, Integrity ... Communicate with customers via email and text message. * Work with title companies and banks ...
Bilingual Customer Service Representative
West Bend, WI · On-site
$19.50 - $24/hr
Medical
Dental
Vision
Life
Retirement
PTO
We are a company that is driven by our Core Principles of Service, Excellence, Integrity ... Communicate with customers via email and text message. * Work with title companies and banks ...
CSR/Server
Grand Chute, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Grand Chute, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Green Bay, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Green Bay, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Stevens Point, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Stevens Point, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Abbotsford, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Abbotsford, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Pewaukee, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Pewaukee, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Shawano, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Shawano, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Tomahawk, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Tomahawk, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Antigo, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Antigo, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Oshkosh, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Oshkosh, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Fort Atkinson, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Fort Atkinson, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Merrill, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
CSR/Server
Merrill, WI · On-site
CSR/Server Working at Pizza Hut is about making hungry people happy. It's about being independent ... Communication skills are key - you're not going to be able to text message customers back and forth.
Polish-English Travel Customer Service in support of Booking.com
Krakow, WI · On-site
$15.75 - $21.25/hr
Medical
Dental
Vision
PTO
As a Polish-English Travel Customer Service in support of Booking.com working remotely in Krakow ... On behalf of many of the worlds leading iconic and disruptive brands, we talk, message, text, and ...
Polish-English Travel Customer Service in support of Booking.com
Krakow, WI · On-site
$15.75 - $21.25/hr
Medical
Dental
Vision
PTO
As a Polish-English Travel Customer Service in support of Booking.com working remotely in Krakow ... On behalf of many of the worlds leading iconic and disruptive brands, we talk, message, text, and ...
Service BDC Representative
Madison, WI · On-site
$16 - $22/hr
Retirement
What You Will Do Provide exceptional service and customer interaction through an Omni-channel solution (phone calls, emails, chat, SMS/text). Utilizing strong listening/comprehension and ...
Service BDC Representative
Madison, WI · On-site
$16 - $22/hr
Retirement
What You Will Do Provide exceptional service and customer interaction through an Omni-channel solution (phone calls, emails, chat, SMS/text). Utilizing strong listening/comprehension and ...
Sales and service associate
Green Bay, WI · On-site
$12 - $17/hr
... the text function of this job portal so we can contact you. Note: This is a job posting to work in the Green Bay Wisconsin Stores. Responsibilities: * Provide excellent customer service * Help ...
Quick apply
Sales and service associate
Green Bay, WI · On-site
$12 - $17/hr
... the text function of this job portal so we can contact you. Note: This is a job posting to work in the Green Bay Wisconsin Stores. Responsibilities: * Provide excellent customer service * Help ...
Text Customer Service information
What is a text customer service representative?
A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.
What are the key skills and qualifications needed to thrive as a text customer service representative?
To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.
What are some common challenges faced in a text customer service role and how can they be managed?
One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.
What is the difference between Text Customer Service vs Chat Customer Service?
| Aspect | Text Customer Service | Chat Customer Service |
|---|---|---|
| Communication Method | Text messaging platforms (SMS, app-based) | Live chat interfaces on websites or apps |
| Work Environment | Remote, often asynchronous | Remote or on-site, real-time interaction |
| Required Skills | Clear written communication, patience | Fast typing, multitasking, quick problem-solving |
| Common Usage | Customer support via text messages | Customer support via live chat on websites |
Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.
What are popular job titles related to Text Customer Service jobs in Wisconsin?
For Text Customer Service jobs in Wisconsin, the most frequently searched job titles are:
- Supermarket Customer Service Representative
- Customer Service Representative Work From Home
- Senior Customer Service Representative
- Chat Representative
- Logistic Trucking Customer Service Representative
- Virtual Customer Service Representative
- At Home Customer Service Representative
- Overnight Customer Service Representative
What job categories do people searching Text Customer Service jobs in Wisconsin look for?
The top searched job categories for Text Customer Service jobs in Wisconsin are:
- Customer Service Representative Tmobile
- Online Amazon Customer Service
- Overnight Bilingual Customer Service Representative
- Online Typing
- Clerical Customer Service
- No Experience High School Diploma
- Work From Home Customer Service Dispatch
- Uber Customer Service Representative
- Heb Online
- Online Customer Service Rep
What cities in Wisconsin are hiring for Text Customer Service jobs?
Cities in Wisconsin with the most Text Customer Service job openings:
Pizza Hut rating
4.5
Based on 1,440 frontline employees who took The Breakroom Quiz
19th of 20 rated casual dining restaurants
Job description
Description:
Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
Additional Info:
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
Requirements:
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers.
You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork.
Additional Info:
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements.
We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
What Pizza Hut employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Pizza Hut
Sourced by ZipRecruiter
At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Plano, TX, US