ZipRecruiter

Log In

1

Text Customer Service Jobs in Virginia (NOW HIRING)

GO Car Wash

Customer Service Teammate

Carrollton, VA · On-site

$15/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Harrisonburg, VA · On-site

$15/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Henrico, VA

$15/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Winchester, VA · On-site

$15/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Winchester, VA · On-site

$15/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

previous pagenext page

Showing results 21-40

All JobsText Customer Service JobsText Customer Service Jobs in Virginia

Text Customer Service information

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Virginia?

For Text Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Virginia look for?

The top searched job categories for Text Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Text Customer Service jobs?

Cities in Virginia with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Automotive Customer Service Representative

Valvoline Instant Oil Change

Potomac Falls, VA • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Valvoline Instant Oil Change rating

5.9

Company rating: 5.9 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

269th of 371 rated vehicle maintenance

Job description

Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives!

Full Time and Part Time


Increase your wages through completion of in house, paid training

No experience necessary!


What you’ll do:

-Act as a trusted adviser to our customers, evaluating their needs and performing maintenance to keep their vehicle serviced and safe on the road.

-Responsible for the organization and productivity of the service center through guest interactions thorough vehicle inspections, and service and replacement part knowledge

-Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers  

-Maintain a clean and safe workplace  


Benefits Include:

-Health Insurance (Dental, Vision, Medical)

-Paid vacation and holidays

-Matching 401(k)

-Paid on-the-job training

-Leadership development and coaching

-Company provided uniforms and tools

-Tuition reimbursement including technical certifications

-Safety shoes offered through the company

-No late evenings


Qualifications:

-You are friendly and ready to work as part of a customer-focused team  

-Have an eagerness to learn 

-You can lift up to 50 pounds  

-Have full mobility and the ability to work with your hands above your head  

-Can stand for extended periods of time and climb stairs  


TEXT-TO-APPLY NOW!

Text “jobs-dv” to 23000


PM Lube, Inc. and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


We participate in the E-Verify program. 

What Valvoline Instant Oil Change employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Valvoline Instant Oil Change logo

About Valvoline Instant Oil Change

Sourced by ZipRecruiter

Valvoline Instant Oil Change, located in Lexington, KY, USA, is a well-known player in the automotive services industry. Operating under the domain vioc.com, the company offers a wide range of vehicle maintenance services, including quick and efficient oil changes, radiator and transmission fluid changes, tire rotation, and many more. Founded over 25 years ago, the company quickly developed a reputation for high-quality services and exceptional customer care which remains at the core of its operation today. Moreover, its services are synonymous with being fast and convenient, recognizing the importance of people's time in today's fast-paced world.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Lexington, KY, US

View All Valvoline Instant Oil Change Jobs

Apply