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About Hai Robotics

Hai Robotics is revolutionizing warehouse automation with intelligent robotics systems that deliver true customer value based on a unique combination of scalable standards with customer specific customization. Our mission is to empower fulfillment operations with cutting-edge technology and an obsessive customer focus.

Job Summary

The CEO of the Americas has a bold vision to transform the robotics industry across the region by rallying the AMER team around a mission rooted in customer obsession—not just robotic functionality. At Hai Robotics, success begins with understanding our customers’ challenges and delivering innovative automation solutions that drive measurable impact.

We are seeking a Testing Engineer to support our manufacturing operations and help ensure our products meet the highest standards of quality, performance, and reliability. This role will be responsible for product testing, troubleshooting hardware and software issues, analyzing production failures, and partnering with Manufacturing, Engineering, and Quality teams to resolve issues and drive continuous improvement.

The Test Technician is responsible for testing, troubleshooting, and validating products during the manufacturing process to ensure they meet established quality and performance standards. This role supports production by identifying hardware and software issues, analyzing product non-conformities, monitoring First Pass Yield (FPY), and working with Manufacturing, Engineering, and Quality teams to resolve issues quickly.

Hai Robotics operates in a fast-paced environment where we “Work Hard, Have Fun, Make History.” In this role, you will collaborate closely with cross-functional teams, build relationships with customers and industry partners, and help position Hai Robotics as a trusted leader in warehouse automation innovation.

You will join a world-class team in an environment that combines the energy of a start-up with the scale and ambition of a global robotics leader. This is an opportunity to play a meaningful role in expanding Hai Robotics’ market presence in the United States and globally, working alongside passionate professionals who believe that innovation, partnership, and exceptional service are key to customer success.

Essential Duties and Responsibilities

• Perform functional, hardware, and software testing of products throughout the manufacturing and assembly process.
• Set up, maintain, and improve test environments and execute testing according to established procedures and specifications.
• Troubleshoot and analyze hardware, software, electrical, and assembly-related issues.
• Identify and analyze product non-conformities and support the development, implementation, and verification of corrective and preventive actions (CAPA).
• Track First Pass Yield (FPY), analyze recurring failures and trends, and drive improvements in product quality and production efficiency.
• Verify product assembly, including sheet metal structures, electrical components, and other assemblies, to ensure compliance with engineering and quality standards.
• Perform root cause analysis of test failures and production issues and coordinate corrective actions with Manufacturing, Engineering, and Quality teams.
• Document test results, defects, root causes, and corrective actions, and track issues through resolution and verification.
• Support the continuous improvement of testing methods, processes, procedures, and manufacturing operations.
• Identify and escalate quality risks and recurring production issues to the appropriate Engineering, Manufacturing, or Quality teams.
• Follow all manufacturing procedures, quality standards, and workplace safety requirements.
• Perform other engineering and production support activities as assigned.

Required Experience

• Associate's or Bachelor's degree in Electronics, Computer Science, Electrical Engineering, Electrical Engineering Technology, or a related technical field.
• Minimum of 2 years of experience in hardware/software testing, manufacturing testing, electronics, or a related technical environment.
• Working knowledge of Linux systems and tools such as Xshell.
• Ability to write and execute basic scripts for testing, troubleshooting, or process automation.
• Ability to independently set up test environments, execute test procedures, troubleshoot issues, and analyze failures.
• Strong troubleshooting, root cause analysis, and problem-solving skills with the ability to identify potential quality risks.
• Ability to read and understand technical documentation, test procedures, engineering specifications, and work instructions.
• Strong attention to detail, documentation skills, and commitment to product quality.
• Experience in manufacturing, robotics, automation, electronics, or electromechanical production environment is preferred.

*Candidates must be authorized to work in the United States/Canada and must provide proof of eligibility upon hire in accordance with federal regulations. (Not for LATAM candidates)

Work Environment and Physical Requirements

• Travel up to 25% / Primarily Domestic, but with some international travel

*This job description does not create a contract of employment, nor does it alter the at-will nature of employment. The company reserves the right to modify, interpret, or apply this job description.

*Hai Robotics U.S.A. Inc provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status in accordance with applicable federal, state, and local laws.