Cleveland, OH · On-site
$85K/yr
Description Customer Experience Manager The Department of Building and Housing is seeking a Customer Experience Manager to ensure customers receive exceptional service when applying for permits and ...
Cleveland, OH · On-site
$85K/yr
Description Customer Experience Manager The Department of Building and Housing is seeking a Customer Experience Manager to ensure customers receive exceptional service when applying for permits and ...
Horsham, PA · On-site
$70 - $80/hr
Customer Experience Manager Full Time Len the Plumber - PA 2, Horsham, PA, US Salary Range: $70,000.00 To $80,000.00 Annually Customer Experience Manager Location: Horsham, PA About Len the Plumber ...
New
Horsham, PA · On-site
$70 - $80/hr
Customer Experience Manager Full Time Len the Plumber - PA 2, Horsham, PA, US Salary Range: $70,000.00 To $80,000.00 Annually Customer Experience Manager Location: Horsham, PA About Len the Plumber ...
New
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales. How do they do it? As a Five Below leader ...
Edgewater, MD · On-site
Location Address: 3261 Solomons Island Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Manager is responsible for the functions below, in addition to other duties as assigned:
Edgewater, MD · On-site
Location Address: 3261 Solomons Island Road ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Experience Manager is responsible for the functions below, in addition to other duties as assigned:
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Shelby, NC · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
New
Shelby, NC · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
New
Augusta, GA · On-site
$60 - $90/hr
Customer Experience Mgr Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground ...
Augusta, GA · On-site
$60 - $90/hr
Customer Experience Mgr Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground ...
Tampa, FL · On-site
$17/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Tampa, FL · On-site
$17/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Houston, TX · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Houston, TX · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Norwalk, CA · On-site
$21.47 - $22.97/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Norwalk, CA · On-site
$21.47 - $22.97/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
$60 - $90/hr
Customer Experience Mgr Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground ...
New
$60 - $90/hr
Customer Experience Mgr Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, professional turf-care equipment, and ground ...
New
Greenville, SC · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Greenville, SC · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Cedar Park, TX · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Cedar Park, TX · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
New York, NY · On-site
$90K - $120K/yr
We're hiring a Customer Experience Manager (CXM) to be that person. In this role, you'll be based primarily in New York and work in person from our partner's office. You'll bring strong customer ...
New York, NY · On-site
$90K - $120K/yr
We're hiring a Customer Experience Manager (CXM) to be that person. In this role, you'll be based primarily in New York and work in person from our partner's office. You'll bring strong customer ...
Bullhead City, AZ · On-site
$18.15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Bullhead City, AZ · On-site
$18.15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Raleigh, NC · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Raleigh, NC · On-site
$15/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Waterville, ME · On-site
$19.50/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Waterville, ME · On-site
$19.50/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Meriden, CT · On-site
$19.94/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Meriden, CT · On-site
$19.94/hr
... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...
Bothell, WA · On-site
$205K/yr
Job TitleCustomer Experience Manager Your role: * Leading end-to-end consumer research and insights ... Leveraging customer feedback, ratings, reviews, and experience metrics to improve satisfaction and ...
Bothell, WA · On-site
$205K/yr
Job TitleCustomer Experience Manager Your role: * Leading end-to-end consumer research and insights ... Leveraging customer feedback, ratings, reviews, and experience metrics to improve satisfaction and ...
Buena Park, CA · On-site
$17.75 - $23.10/hr
Store - LA-BUENA PARK, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
Buena Park, CA · On-site
$17.75 - $23.10/hr
Store - LA-BUENA PARK, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store ...
$33K - $39.7K
8% of jobs
$44.5K is the 25th percentile. Wages below this are outliers.
$39.7K - $46.5K
23% of jobs
$46.5K - $53.2K
6% of jobs
$53.2K - $59.9K
8% of jobs
The median wage is $61.3K / yr.
$59.9K - $66.6K
18% of jobs
$66.6K - $73.4K
8% of jobs
$75K is the 75th percentile. Wages above this are outliers.
$73.4K - $80.1K
9% of jobs
$80.1K - $86.8K
6% of jobs
$86.8K - $93.5K
3% of jobs
$93.5K - $100.3K
4% of jobs
$100.3K - $107K
4% of jobs
$33K
$66.1K
$107K
| Aspect | Tesla Customer Experience Manager | Tesla Sales Advisor |
|---|---|---|
| Required Credentials | High school diploma or equivalent; experience in customer service and management | High school diploma or equivalent; sales experience preferred |
| Work Environment | Oversees customer interactions, manages teams, and improves customer satisfaction | Engages directly with customers, conducts vehicle demonstrations, and closes sales |
| Employer & Industry Usage | Used across Tesla retail locations to enhance customer experience | Used in Tesla showrooms to drive sales and customer engagement |
The Tesla Customer Experience Manager focuses on managing customer service teams and improving overall customer satisfaction, while the Tesla Sales Advisor primarily engages with customers to sell vehicles. Both roles require strong communication skills and industry knowledge but differ in responsibilities and daily tasks.
Cities with the most Tesla Customer Experience Manager job openings:
States with the most job openings for Tesla Customer Experience Manager jobs include:
The top searched job categories for Tesla Customer Experience Manager jobs are:
$85K/yr
Full-time
Posted 15 days ago
7.3
Based on 32 frontline employees who took The Breakroom Quiz
596th of 854 rated public administrative organizations
Description Customer Experience Manager The Department of Building and Housing is seeking a Customer Experience Manager to ensure customers receive exceptional service when applying for permits and registrations. A major focus of this role is to create smooth and efficient permitting experience for complex and significant construction projects. This position will work with the Department of Development, City Planning, and other departments in the City of Cleveland that review major projects.
This position is a senior-level role reporting to the Director of Building and Housing and the Assistant Director of Building and Housing. Examples of Duties Typical duties performed, include, but are not limited to oversight of daily operations to ensure alignment with departmental objectives and organizational priorities. Dependent upon service area, may manage and direct staff to maintain efficient workflows, ensuring productivity and high-quality outcomes.
Develop, implement, and evaluate operational strategies, procedures, and best practices to improve efficiency and effectiveness. Monitor performance metrics and identify opportunities for process improvement. Collaborate with leadership and cross-functional teams to support departmental initiatives.
Perform other job-related duties as required. Minimum Qualifications Bachelor's degree required. Substitution: Two (2) years of any equivalent combination of education, training, and experience may substitute for each year of college education lacking.
Six (6) years of full-time management experience required. Four (4) years of demonstrated leadership experience. Strong critical thinking and analytical skills, with the ability to identify process inefficiencies and implement effective solutions.
Excellent written and verbal communication skills. Valid State of Ohio Driver's License required. Supplemental Information Some Duties Include Provide exceptional customer service as the first point of contact for customer inquiries on major projects.
Coordinate meetings between departments to facilitate progress on project reviews. Monitor major project progress daily to ensure construction permits move efficiently between city departments and that customers receive prompt, clear, communication about project status. Represent Building and Housing as the lead for all development projects, housing initiatives, and mayoral priorities that relate to the department.
Make Cleveland permitting business friendly. Identify and implement enhancements to construction permitting processes to meet the needs of modern businesses, builders, and developers. Operationalize improvements to the construction permitting process.
Handle customer escalations about permits and address related concerns. Track and monitor complaints, address issues, and report back in a timely manner. Monitor the city website to ensure that Building and Housing related pages and materials are up-to-date, clear, and provide all needed information to navigate our processes.
Skills Needed: Exceptional customer service and relationship management Clear, timely, and proactive communication Cross-departmental collaboration and stakeholder management Process improvement and business-friendly service design The ability to collaborate effectively with colleagues in high pressure situations Microsoft office suite, including proficiency with Excel 5-7 years customer service leadership or client management experience preferred Bachelor's degree or higher required The City's guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.
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1 - 10 Employees
Cleveland, OH, US
1796
