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Tesla Customer Experience Manager Jobs (NOW HIRING)

AER

Customer Experience Manager

Carrollton, TX · Remote

$60K - $70K/yr

Customer Experience Manager Location: Carrollton, Texas Position Type: Full-Time, On-Site Salary: $60,000-$70,000 annually Direct Reports: 11-20 employees About Moveras, LLC Moveras, LLC is a leading ...

Stord

Customer Experience Manager

Hebron, KY · On-site

As a Customer Experience Manager I, you will serve as the primary liaison between customers and internal teams, including operations, IT, and finance. Your role will focus on understanding client ...

Portnox

Customer Experience Manager

Austin, TX · On-site

Customer Experience Manager Department: Customer Success Employment Type: Full Time Location: Austin, TX Description As a Customer Experience Manager at Portnox, you will play a pivotal role in ...

Bonnell Aluminum

Customer Experience Manager

Niles, MI · On-site

Reporting to the Director of Customer Experience, the Customer Experience Manager (CXM) will lead and develop a team of experienced Customer Experience Specialists (CXSs). The CXM will foster a ...

SPX

Customer Experience Manager

Orlando, FL

How you will make an Impact (Job Summary) The Customer Experience Manager is responsible for the endtoend customer journey for CCTV capital equipment purchases and aftermarket support, from initial ...

SPX

Customer Experience Manager

Orlando, FL · On-site

$90 - $130/hr

Customer Experience Manager (73975) Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer ...

Elevation Labs

Customer Experience Manager

Denver, CO · On-site

$50K - $70K/yr

Job Summary The Customer Experience Manager (CEM) is both the day-to-day relationship owner and the commercial steward of a defined book of business within Elevation Labs' contract manufacturing ...

Five Below

Customer Experience Manager

Peabody, MA · On-site

$19/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Mark43

Customer Experience Manager

Los Angeles, CA

We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client's voice and demonstrating the value of our ...

Plug

Customer Experience Manager

Los Angeles, CA · On-site

$110K - $120K/yr

Customer Experience Manager Team: Operations Location: Onsite-Santa Monica, CA Employment Type: Fulltime, Salary, Exempt Reports To: Sr. Director, Marketplace Operations About Plug Plug is the only ...

New

UniFide CST

Customer Experience Manager

La Crosse, WI · On-site

As Customer Experience Manager, you'll be responsible for designing, improving, and ensuring a seamless, positive experience across all customer touchpoints in sales, service, and support. You will ...

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All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsTesla Customer Experience Manager Jobs

Tesla Customer Experience Manager information

See salary details

$33K

$66.1K

$107K

How much do tesla customer experience manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for tesla customer experience manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is the difference between Tesla Customer Experience Manager vs Tesla Sales Advisor?

AspectTesla Customer Experience ManagerTesla Sales Advisor
Required CredentialsHigh school diploma or equivalent; experience in customer service and managementHigh school diploma or equivalent; sales experience preferred
Work EnvironmentOversees customer interactions, manages teams, and improves customer satisfactionEngages directly with customers, conducts vehicle demonstrations, and closes sales
Employer & Industry UsageUsed across Tesla retail locations to enhance customer experienceUsed in Tesla showrooms to drive sales and customer engagement

The Tesla Customer Experience Manager focuses on managing customer service teams and improving overall customer satisfaction, while the Tesla Sales Advisor primarily engages with customers to sell vehicles. Both roles require strong communication skills and industry knowledge but differ in responsibilities and daily tasks.

More about Tesla Customer Experience Manager jobs

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Tesla Customer Experience Manager jobs near you
Infographic showing various Tesla Customer Experience Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Customer Experience Manager

AER

Carrollton, TX • Remote

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

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Job description

Customer Experience Manager

Location: Carrollton, Texas
Position Type: Full-Time, On-Site
Salary: $60,000–$70,000 annually
Direct Reports: 11–20 employees

About Moveras, LLC

Moveras, LLC is a leading remanufacturer of automatic transmissions, selling products nationwide through automotive aftermarket channels. We are committed to providing a best-in-category customer experience through exceptional products, service, and support.

Position Summary

Moveras is seeking a high-energy, customer-focused Customer Experience Manager to lead a team of approximately 11–20 employees supporting customer service, sales, technical support, warranty, and core returns.

This is a hands-on leadership position responsible for developing the team, managing daily operations, resolving escalated customer concerns, improving processes, and ensuring customers receive timely and professional service.

Automotive aftermarket experience is a plus.

Key Responsibilities

  • Lead, coach, develop, and motivate a team of 11–20 employees.
  • Oversee daily customer service, order entry, technical support, warranty, and core return activities.
  • Ensure customer orders are processed accurately and within required timeframes.
  • Handle escalated customer concerns and ensure timely, appropriate resolution.
  • Monitor customer service and team performance metrics and use data to improve results.
  • Develop and implement processes, programs, and incentives to improve productivity and customer satisfaction.
  • Recruit, train, and retain customer service and support team members.
  • Work closely with Sales, Operations, Manufacturing, Distribution, Warranty, and Technical Support.
  • Identify recurring customer issues and develop solutions to improve the overall customer experience.
  • Maintain strong working knowledge of ERP, CRM, and other systems used to manage customer accounts and orders.
  • Utilize Microsoft Excel for reporting, analysis, and performance tracking.
  • Provide accurate product information, ETAs, warranty assistance, and core return support.
  • Perform other duties and special projects as assigned by management.

Qualifications

Required:

  • 5+ years of customer service experience, with management or supervisory experience.
  • Strong leadership, communication, organization, and problem-solving skills.
  • Ability to manage a high-volume, fast-paced customer service environment.
  • Strong customer service and conflict-resolution skills.
  • Intermediate to advanced Microsoft Excel skills.
  • Strong attention to detail and follow-through.
  • Ability to work on-site in Carrollton, Texas.

Preferred:

  • Automotive aftermarket or automotive parts experience.
  • Experience with ERP/CRM systems.
  • AS400 experience.
  • Bachelor's degree in Business, Management, or related field.
  • Bilingual English/Spanish skills.

Ideal Candidate

The ideal candidate is an energetic, hands-on leader who enjoys developing people, solving customer problems, analyzing performance, and finding ways to improve processes. This individual should be comfortable taking ownership, working cross-functionally, and creating a positive, accountable, customer-focused team environment.

We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Description

Headquartered in Carrollton, Texas, AER Manufacturing and Sales is a world leader in the engine remanufacturing industry for over sixty years. AER Manufacturing and Sales provides the highest quality and service to its customers, offers diverse product lines, provides a strategic distribution network. AER Manufacturing and Sales continually strives to improve our products, ourselves and our processes by embracing innovation, testing new ideas, developing new technologies, enhancing the work processes and achieving greater efficiencies.