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Terminal Operations information

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$33K

$70.1K

$127K

How much do terminal operations jobs pay per year?

As of Jun 6, 2026, the average yearly pay for terminal operations in the United States is $70,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $78,000.00 per year, depending on experience, location, and employer.

What are terminal operations?

Terminal operations refer to the management and coordination of activities at transportation terminals, such as ports, airports, rail yards, or trucking depots. These operations include the loading and unloading of cargo or passengers, storage, maintenance of equipment, and ensuring the smooth flow of goods or people through the facility. Terminal operators are responsible for safety, efficiency, and compliance with regulations. They play a critical role in the supply chain by minimizing delays and optimizing throughput. Careers in terminal operations can range from management and logistics to equipment handling and customer service.

What are some common challenges faced in Terminal Operations, and how can new team members effectively handle them?

Terminal Operations professionals often deal with challenges such as coordinating logistics under tight deadlines, managing unexpected shipment delays, and ensuring strict safety compliance. New team members can effectively handle these by developing strong communication skills, staying organized, and being proactive in problem-solving. Regular collaboration with warehouse staff, transport coordinators, and security personnel is key to maintaining an efficient workflow and minimizing disruptions. Continuous learning and adaptability also help in navigating evolving operational procedures and technologies.

What are the key skills and qualifications needed to thrive in Terminal Operations, and why are they important?

To thrive in Terminal Operations, you need a solid understanding of logistics, inventory management, and safety regulations, often supported by relevant experience or certifications in supply chain or transportation. Familiarity with terminal operating systems (TOS), cargo tracking software, and equipment like cranes and forklifts is typically required. Strong problem-solving skills, attention to detail, and effective communication are essential for coordinating teams and ensuring smooth operations. These abilities are vital to maintain efficient, safe, and compliant terminal workflows that support timely cargo movement.

What is the difference between Terminal Operations vs Dockworker?

AspectTerminal OperationsDockworker
Required CredentialsHigh school diploma, safety certifications, sometimes CDLHigh school diploma, safety certifications often required
Work EnvironmentPort terminals, shipping yards, often indoors/outdoorsDockside, port areas, outdoors
Employer & Industry UsageShipping companies, port authorities, logistics firmsShipping lines, port authorities, freight companies
Job ResponsibilitiesOverseeing cargo handling, coordinating logistics, managing equipmentLoading/unloading cargo, handling containers, basic equipment operation

While both roles operate within port and shipping environments, Terminal Operations involves overseeing entire cargo processes and logistics management, whereas Dockworkers focus on physically loading and unloading cargo. Understanding these differences helps job seekers identify the right career path in the shipping and logistics industry.

More about Terminal Operations jobs
What cities are hiring for Terminal Operations jobs? Cities with the most Terminal Operations job openings:
What are the most commonly searched types of Terminal Operations jobs? The most popular types of Terminal Operations jobs are:
What states have the most Terminal Operations jobs? States with the most job openings for Terminal Operations jobs include:
What job categories do people searching Terminal Operations jobs look for? The top searched job categories for Terminal Operations jobs are:
Terminal Operations jobs near you
Infographic showing various Terminal Operations job openings in the United States as of May 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Temporary. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $70,099 per year, or $33.7 per hour.

Terminal Operations Coordinator

Metropolitan Nashville Airport Authority

Nashville, TN

$57K - $99K/yr

Full-time

Posted 5 days ago

Job description

As infrastructure critical to the region’s growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com.

Hiring Process:

  • Apply online
  • Written Screening
  • Interview(s)
  • Offer
  • Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test
  • Onboarding

Benefits:

  • Deferred compensation plans
  • Educational Assistance
  • Health, Dental, Vision, Life, Disability Insurance
  • Health Screenings
  • Paid Holidays
  • Annual/Bereavement/Military Leave

Accepting Applications until filled.

Salary Range: $57,996 - $99,817

Job Summary: The Terminal Operations Coordinator is responsible for the overall safety, security and efficiency of the curbside environment, the terminal building, airside shuttle operation and the air carrier ramp. This position will remain aware of all activities within their area of responsibility as well as document and report on the events occurring during regular and irregular operation to the Airport Duty Manager. This position will interact with customers, travelers, as well as internal and external business partners to ensure the terminal complex remains operational. Other responsibilities include the scheduling needs of the air carriers, coordinating construction activities, assisting in enforcing operating rules, regulations, provisions of contracts, and airline lease agreements.

Essential Job Duties:

  • Works with the airline and airport tenant/concession representatives to facilitate the movement of passengers through the airport during normal and irregular operations.
  • Leads the day-to-day allocation of terminal and ramp resources as well as the advanced scheduling process for commercial air carriers, cargo and charter activities.
  • Conducts inspections of and maintains a presence in the terminal facility, airside shuttles and curbside environment to confirm safety and efficiency.
  • Communicates with BNA Ramp Control regarding day-to-day gate conflict and changes that could affect the efficiency of terminal ramp operations.
  • Prepares advanced planning documents for peak periods of travel to include holidays and historically busy seasons of travel for BNA.
  • Organizes and schedules procedures that ensure terminal efficiency during construction and irregular operation periods.
  • Develops aircraft parking plans as it relates to aircraft de-icing operations and overnight parking on the terminal ramp.
  • Ensures continuous services during abnormal conditions such as aircraft emergencies, diversions, and severe weather.
  • Communicates with airport tenants to include the air carriers (commercial and cargo) as well as their business partners, the Transportation Security Administration, United States Customs and Border Protection, the concessions management teams, rental car management personnel, charter operators in addition to internal personnel.
  • Interprets and enforces policies, rules and regulations and airline lease agreements as required.
  • Inspects and monitors terminal and ramp locations, and reports deficiencies to the appropriate agencies.
  • Prepares staff reports and participates in staff meetings.
  • Follows all safety regulations.
  • Maintains regular and on-time attendance.
  • Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service, and Excellence (RISE).
  • Performs other duties as assigned.

Knowledge, Skills, Abilities and Other Characteristics:

  • Office Management: Knowledge of general office management practices and procedures.
  • Airport Operations: Knowledge of materials, methods, and equipment used in the operation and improvement of air carrier and general aviation airports.
  • Driving: Skill in operating a motor vehicle.
  • Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others.
  • Map Reading: Skill in reading and interpreting maps.
  • Reporting: Skill in preparing and producing timely and accurate oral and written reports.
  • Word Processing: Skill in computerized word processing quickly and accurately.
  • Receiving Direction: Skill in receiving and following written and oral direction.
  • Project Management: Skill in conceptualizing and managing complex projects, and managing multiple projects using established project management principles.
  • Supervision of Personnel: Skill in supervising and managing others, including planning work, providing direction, motivating workers, and identifying the best workers for the job.
  • Written Comprehension: Ability to read and understand information and ideas presented in writing.
  • Written Expression: Ability to use words and sentences in writing so others will understand.
  • Dependability: Acts reliably and responsibly with others.
  • Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge

Qualifications:

Required:

  • Bachelor's Degree in Aviation, Airport Management, or a related field.
  • 2-4 years' experience in airport operations at an air carrier airport.
  • Valid CLASS D Driver's License

Preferred:

  • Less than 2 years in common use facilities, scheduling and management.
  • Certified Member (CM) of the American Association of Airport Executives (AAAE) (1.5 years upon hire).

Apply