ZipRecruiter

Log In

1

Tential Jobs in Virginia (NOW HIRING)

TENTIAL

Delinquency Control Counselor

Winchester, VA · On-site

$18.95/hr

Tential is proud to serve as a strategic staffing partner for a Fortune 500 credit union - the largest natural-member credit union in the U.S. - supporting high-volume hiring for their contact center ...

TENTIAL

Delinquency Control Counselor

Winchester, VA · On-site

$18.95/hr

Tential is proud to serve as a strategic staffing partner for a Fortune 500 credit union - the largest natural-member credit union in the U.S. - supporting high-volume hiring for their contact center ...

All JobsTential JobsTential Jobs in Virginia

Tential information

What is Tential?

Tential is a workforce solutions company specializing in talent and technology services. They help businesses find, recruit, and manage skilled professionals in areas such as IT, engineering, and business operations. Tential offers staffing, consulting, and managed solutions to support organizations in achieving their growth and innovation goals. By connecting talented professionals with leading companies, Tential plays a key role in workforce transformation.

What are the key skills and qualifications needed to thrive as a Tential employee?

To thrive at Tential, strong analytical skills, problem-solving abilities, and relevant education or experience in technology or business are typically required. Familiarity with current IT tools, project management systems, and industry-specific certifications such as PMP or CompTIA can be valuable. Excellent communication, teamwork, and adaptability help employees stand out in a fast-paced consulting environment. These skills are important to deliver effective solutions, maintain client satisfaction, and drive organizational success in a dynamic industry.

What is the typical work environment like for professionals employed by Tential?

Professionals working at Tential often engage in dynamic, project-based environments that may include both in-house and client-site assignments. Collaboration is a key aspect, as teams frequently coordinate with clients, technical staff, and internal leadership to deliver customized solutions. The company emphasizes adaptability, clear communication, and continuous learning, supporting employees with resources for career advancement and skill development. Depending on the engagement, remote and hybrid work options may also be available.

What does Tential do?

Tential is a company that provides talent acquisition and workforce solutions, focusing on recruiting, staffing, and consulting services. They help organizations find and hire qualified professionals across various industries, often utilizing technology and data-driven approaches to streamline hiring processes.

What are popular job titles related to Tential jobs in Virginia?

For Tential jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Tential jobs in Virginia look for?

The top searched job categories for Tential jobs in Virginia are:

What cities in Virginia are hiring for Tential jobs?

Cities in Virginia with the most Tential job openings:

Tential jobs near you
Infographic showing various Tential job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Delinquency Control Counselor

TENTIAL

Winchester, VA • On-site

$18.95/hr

Full-time

Posted 7 days ago

Job description

Delinquency Control Counselor – Hybrid – $18.95/hr. – Start 9/14/2026


Now hiring Delinquency Control Counselors (Collections) to support a Fortune 500 credit union - the largest natural-member credit union in the U.S. - at their Winchester, VA contact center. This is a hybrid role with a September 14, 2026 start date.


What you'll do as a Delinquency Control Counselor:

  • Contact members with past-due consumer loan and credit card accounts to help them get current
  • Gather financial details and recommend solutions - repayment plans, deferrals, refinances, settlements
  • Document accounts accurately and follow up on arrangements
  • Stay current on consumer protection regulations (FDCPA, FCRA, SCRA, etc.)
  • Coach newer team members as you grow into the role


What you need:

  • Prior collections, call center, or customer service experience.
  • Comfortable having direct financial conversations with customers
  • Strong organizational and problem-solving skills
  • Familiarity with basic compliance/regulatory concepts (we'll train the specifics)
  • Ability to multitask across systems and screens


Pay & Schedule:

  • $18.95/hour
  • Hybrid schedule - 3 days on site and 2 days WFH (Work from Home)
  • Start date: September 14, 2026


Apply today as a Delinquency Control Counselor and join a growing team supporting one of the nation's largest credit unions!

Company Description

Headquartered in Annapolis, Maryland, Tential offers Recruitment Process Outsourcing for service roles. We come through when it counts, guiding resource strategies from discovery to delivery with speed and confidence.

Tential is proud to serve as a strategic staffing partner for a Fortune 500 credit union - the largest natural-member credit union in the U.S. - supporting high-volume hiring for their contact center, collections, and member service operations in Winchester, VA and Pensacola, FL. Through this partnership, we connect motivated candidates with meaningful, member-focused careers at one of the nation's most trusted financial institutions.