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Tenant Services Coordinator Jobs (NOW HIRING)

cxb

Tenant Services Coordinator

Manhattan, NY · On-site

Tenant Services Coordinator Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator oversees the operation of the Tenant Services Office. This department helps ...

cxb

Tenant Services Coordinator, Betances

New York, NY · On-site

Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator oversees the operation of the Tenant Services Office. This department helps to provide safe, secure ...

Golub & Company

Tenant Services Coordinator

Chicago, IL · On-site

$55K - $65K/yr

We are seeking a Tenant Services Coordinator to support the day-to-day operations of The Rookery Building, a historic office building located at in 209 S LaSalle St. in Chicago, IL. The position will ...

LHH US

Tenant Services Coordinator

Norfolk, VA

$20 - $23/hr

The Coordinator ensures the highest possible level of customer service to tenants and building guests. The position is also responsible for interaction and clear communication with vendors and ...

cxb

Tenant Service Coordinator

New York, NY

Breaking Ground coordinates property management services. Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator oversees the operation of the Tenant Services ...

LHH US

Tenant Services Coordinator

Norfolk, VA

$20 - $23/hr

The Coordinator ensures the highest possible level of customer service to tenants and building guests. The position is also responsible for interaction and clear communication with vendors and ...

Golub & Company

Tenant Services Coordinator

Chicago, IL · On-site

We are seeking a Tenant Services Coordinator to support the day-to-day operations of The Rookery Building, a historic office building located at in 209 S LaSalle St. in Chicago, IL. The position will ...

Monument Realty

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Tenant Services Coordinator

Washington, DC · On-site

Monument Realty is seeking a detail-oriented individual with an interest in commercial real estate to join our team as Tenant Services Coordinator. Since 1998, Monument Realty's successes have ...

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Tenant Services Coordinator information

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How much do tenant services coordinator jobs pay per year?

As of Sep 1, 2026, the average yearly pay for tenant services coordinator in the United States is $50,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a tenant services coordinator?

Tenant Services Coordinators are professionals who act as the primary point of contact between property management and tenants in commercial or residential buildings. They handle tenant requests, coordinate maintenance and repairs, assist with lease administration, and help ensure tenants have a positive experience in the building. These coordinators also help organize building events, communicate important information, and address concerns to maintain tenant satisfaction and retention.

What skills and qualifications are needed to be a tenant services coordinator?

To thrive as a Tenant Services Coordinator, you need strong organizational skills, attention to detail, and knowledge of property management practices, often supported by a background in real estate or facilities management. Familiarity with property management software such as Yardi or MRI, as well as proficiency in Microsoft Office Suite, is commonly required. Excellent communication, customer service, and problem-solving abilities help you build positive relationships with tenants and respond effectively to their needs. These skills ensure efficient property operations, high tenant satisfaction, and smooth resolution of issues within commercial or residential buildings.

What challenges do tenant services coordinators face and how are they addressed?

Tenant Services Coordinators often face challenges such as balancing the needs of multiple tenants, responding promptly to maintenance requests, and managing communication between tenants and property management. These challenges are typically addressed by leveraging strong organizational skills, maintaining clear and consistent communication, and utilizing property management software to track requests and follow-ups. Building strong relationships with both tenants and vendors also helps in proactively resolving issues and fostering a positive tenant experience.

What is the difference between Tenant Services Coordinator vs Leasing Consultant?

AspectTenant Services CoordinatorLeasing Consultant
CredentialsCustomer service experience, knowledge of property managementReal estate license or leasing certification often preferred
Work EnvironmentProperty management offices, on-site at residential communitiesLeasing offices, showings, and property tours
Employer & IndustryProperty management companies, apartment complexesReal estate agencies, property leasing firms
Primary FocusResident relations, maintenance coordination, community engagementMarketing units, showing apartments, lease signing

While both roles involve working within property management, the Tenant Services Coordinator focuses on resident relations and community support, whereas the Leasing Consultant primarily handles leasing activities and unit showings. Understanding these differences helps job seekers find the right fit in the property industry.

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Tenant Services Coordinator jobs near you
Infographic showing various Tenant Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,661 per year, or $24.4 per hour.

Tenant Services Coordinator

Manhattan, NY • On-site

cxb
See more jobs at cxbexternal

Full-time

Re-posted 19 days ago

Job description

Tenant Services Coordinator

Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator oversees the operation of the Tenant Services Office. This department helps to provide safe, secure, and well managed permanent housing and contributes to Breaking Ground’s overall mission of ending homelessness by working to build community and to engender tenant interactions with building staff. These goals are achieved through direct client contact, interaction with social services, and collaboration with outside organizations. The Tenant Services Coordinator coordinates program planning, organizes tenant participation in planned activities and workshops, and provides community outreach as needed. The Tenant Services Coordinator works closely with Building Management, Permanent Housing, and partner agencies.                                                                     

This position has a 35-hour work week. Hours are Monday- Friday, 9.00 am – 5.00 pm, with some evening and weekend flexibility. This position may require travel between 2 building sites in the same borough.                                    

ESSENTIAL DUTIES AND RESPONSIBILITIES:                                                                                                    

  • Manage the Tenant Services calendar of events for assigned building sites, maximum of 2 building sites                                                                     
  • Oversee development and implementation of a wide range of programs and activities for residents
  • Recruit and manage tenant and external volunteer opportunities
  • Perform administrative tasks as needed including monthly building newsletter production, monthly reports, etc.
  • Manage program budget                                                                                                     
  • Coordinate with Building Management, partner agencies, other Breaking Ground programs, and outside agencies                                                                        
  • Liaise with tenants to address needs and concerns as needed                                      
  • Accompany tenants on off-site excursions or events arranged by Breaking Ground
  • Serve as tenant contact for questions and concerns; redirect tenants to appropriate staff; keep social service and building management informed of tenant involvement
  • Perform other duties as assigned

MINIMUM QUALIFICATIONS:                                                                         

  • Two years of satisfactory full-time work experience in Human Services or related field, or equivalent education and/or related work experience
  • Excellent writing, interpersonal, and organizational skills
  • Ability to multitask and shift easily between tasks
  • Ability to work with diverse population, including persons with chronic mental illness
  • Outgoing and easily approachable nature preferred
  • Bachelor’s Degree or equivalent experience
  • Proficiency in using Microsoft Windows, particularly Word Excel, Publisher and Access

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