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Temporary Secret Hotel Reviewer Jobs (NOW HIRING)

CRS Temporary Housing

Move In Specialist

Phoenix, AZ · On-site

$22/hr

Working closely with insurance carriers, CRS manages everything from emergency hotel stays to ... Review assigned temporary housing claims and determine what is still needed before the customer can ...

CRS Temporary Housing

Move In Specialist

Phoenix, AZ · Hybrid

$22/hr

Working closely with insurance carriers, CRS manages everything from emergency hotel stays to ... Review assigned temporary housing claims and determine what is still needed before the customer can ...

APN Consulting Inc

Temporary - Society Admin

Piscataway, NJ · On-site

$18 - $24.25/hr

Review entries, clean data, calculate budgets, and generate PDF documentation for Smartsheet ... Oversee IDEA application creation, arrange flights, hotels, and conference registrations for ...

Valor Hospitality Partners

September 2026 - January 2027 This is a temporary position to be used in the interim of current ... Develop associates for career advancement using Performance Review Systems, Cross Training, and ...

Cogir Senior Living

Temporary Executive Chef

Brentwood, CA · On-site

$90K - $95K/yr

... review, hiring, and corrective action consistent with company policy. * Menu planning and executing ... hotel experience is a plus! * Outstanding communication skills and the ability to motivate.

Nia Hotel

Engineering Director

Menlo Park, CA · On-site

... hotel. * Diagnose root causes rather than relying on temporary fixes. * Develop practical ... Develop scopes of work, review proposals, obtain competitive bids, and oversee contractors and ...

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Temporary Secret Hotel Reviewer information

What is a temporary secret hotel reviewer?

Temporary Secret Hotel Reviewers are individuals hired on a short-term basis to anonymously assess hotels by staying as regular guests and evaluating service quality, cleanliness, amenities, and overall guest experience. Their feedback helps hotels identify areas for improvement and maintain high standards. Typically, these reviewers are reimbursed for their stay and may receive additional compensation for their detailed reports. The role requires keen observation, objectivity, and strong communication skills. Assignments are usually project-based and may vary in length and location.

What are the key skills and qualifications needed to thrive as a temporary secret hotel reviewer?

To thrive as a Temporary Secret Hotel Reviewer, you need strong observational skills, attention to detail, and experience or knowledge in hospitality or customer service. Familiarity with review platforms, digital reporting tools, and sometimes a background in mystery shopping or quality assessment is beneficial. Excellent written communication, discretion, and adaptability are crucial soft skills for providing objective and insightful feedback. These abilities ensure accurate evaluation of guest experiences and help hotels improve service quality based on trustworthy, unbiased reports.

What are some common challenges faced by temporary secret hotel reviewers during assignments?

Temporary Secret Hotel Reviewers often encounter challenges such as maintaining objectivity while blending in as regular guests and adhering to strict confidentiality guidelines. They must pay close attention to detail, evaluating everything from cleanliness to customer service without revealing their identity. Time management is crucial, as reviewers typically have a limited window to assess all required aspects of the hotel and provide comprehensive feedback. Additionally, adapting quickly to various hotel environments and standards is key to delivering accurate and valuable reviews.

What is the difference between Temporary Secret Hotel Reviewer vs Hotel Quality Inspector?

AspectTemporary Secret Hotel ReviewerHotel Quality Inspector
CredentialsNone required, but hospitality or customer service experience helpfulTypically requires hospitality management or quality assurance certifications
Work EnvironmentTraveling to hotels, anonymous evaluationsOn-site inspections, detailed reports
Employer & Industry UsageUsed by travel agencies, review platforms, or hospitality companiesEmployed by hotel chains, quality assurance firms
Search & Comparison IntentLooking for anonymous review roles in hotelsSeeking hotel inspection or quality control jobs

The main difference is that Temporary Secret Hotel Reviewers focus on providing anonymous guest experiences and reviews, often without formal certifications, while Hotel Quality Inspectors conduct detailed on-site evaluations with specific quality standards, often requiring certifications. Both roles are essential in maintaining hotel standards but differ in their approach and qualifications.

How do I become a temporary secret hotel reviewer?

To become a temporary secret hotel reviewer, you typically need strong attention to detail, good communication skills, and the ability to follow specific guidelines. Many companies hire reviewers on a freelance or contract basis, often requiring previous experience in hospitality or customer service. Familiarity with reporting tools and maintaining confidentiality are also important for this role.

How do you become a temporary secret hotel reviewer?

To become a temporary secret hotel reviewer, individuals typically need strong attention to detail, good communication skills, and the ability to follow specific guidelines. Experience in hospitality, customer service, or writing can be helpful, and some companies may require background checks or confidentiality agreements. The role often involves visiting hotels anonymously and providing detailed feedback within a set timeframe.

What cities are hiring for Temporary Secret Hotel Reviewer jobs?

Cities with the most Temporary Secret Hotel Reviewer job openings:

What are the most commonly searched types of Secret Hotel Reviewer jobs?

The most popular types of Secret Hotel Reviewer jobs are:

What states have the most Temporary Secret Hotel Reviewer jobs?

States with the most job openings for Temporary Secret Hotel Reviewer jobs include:

What job categories do people searching Temporary Secret Hotel Reviewer jobs look for?

The top searched job categories for Temporary Secret Hotel Reviewer jobs are:

Temporary Secret Hotel Reviewer jobs near you
Infographic showing various Temporary Secret Hotel Reviewer job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Rooms Controller (Temporary Full Time)

KSL Resorts

Pismo Beach, CA • On-site

$20.01/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Compensation: $20.01 per hour
This is a temporary full-time position with a duration not to exceed six (6) months.
Why work for Vespera Resort on Pismo Beach?
Vespera on Pismo Beach is the premier luxury resort on the central coast offering authentically local experience and engaging service is recognized as a leader in the community. Our beachfront property is gorgeous and we have direct access to the Pismo Pier.
Our culture is driven by our care for our guests and associates alike. Our mission is to create a genuine guest experience unrivaled and effortless.
Vespera Pismo Beach offers competitive pay and a very complete benefits package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistance program, and food provided daily to our employees.
Summary of Job Description
The Rooms Controller is a major role of importance within the Front Office. Responsible for managing overall hotel room inventory and coordinating the day-to-day operation in support of the Front Office leadership team. As a Rooms Controller, you will ensure guests' requests are met in advance and their preferences are honored by pre-blocking special requests and managing overall inventory.
Work Hours
  • Will be required to work flexible scheduled shifts based on business needs.
  • Scheduling includes holidays, nights, overnights, and weekends depending on hotel events and functions.
Job Requirements
  • Understand the mission, vision, and goals of the hotel.
  • Must be able to prioritize and work efficiently with limited supervision.
  • Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs.
  • Must possess basic computer skills.
  • Strong attention to detail and the ability to handle multiple tasks simultaneously.
  • General knowledge of the city where the hotel is located and its attractions.
  • Extensive knowledge of the hotel, its services, and its facilities.
  • Ability to handle cash and balance cash drawer required.
  • Strong team player, able to partner with management and other employees in a professional manner.
Job Responsibilities
  • Coordinating all guest room assignments and pre-blocking special requests with a special focus on VIP arrivals, responding to guest requests, and settling accounts while providing exceptional service
  • Take the initiative to add a personalized experience, taking advantage of opportunities to surprise and delight guests celebrating special occasions.
  • Promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
  • Assign rooms according to guest requests and preferences whenever possible.
  • Pre-register designated guests.
  • Organize and coordinate check-in/pre-registration procedures for arriving groups.
  • Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms daily.
  • Ensure rates match market codes and document exceptions.
  • Verify and adjust billing for guests. File guest paperwork or documentation.
  • Set up/process all guest check-ins/check-outs. Activate room keys.
  • Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms.
  • Run daily reports.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.
  • Book reservations for those guests who approach the Front Desk.
  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows the location of the room and/or has a bell person accompany him/her.
  • Support front desk agents and PBX/Guest Service Agents as needed.
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area, and other general product knowledge and answer guest questions and inquiries.
  • Field guest complaints, conduct research, and resolve and negotiate solutions for guest satisfaction.
  • Carries out supervisor requests in accordance with hotel policies and standard operating procedures.
  • Follow 4 Keys service standards, standard operation procedures, and safety standards.
  • Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.
  • Follow safety and security procedures.
  • Adhere to attendance and reliability standards.
  • Additional guest services duties as assigned by management.
  • Follow all additional duties as assigned by management.

VPB Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: cc-recruiting@PeregrineHG.com
VPB Management II LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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