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Temporary Remote Reliant Energy Customer Service Jobs

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$14.75 - $19.75/hr

This is a temporary, remote position contingent on disaster relief needs. Bilingual in Spanish is a plus! * Answer customer inquiries with professional courtesy, giving exceptional customer service ...

Adecco

Remote Customer Service Call Agent

New Brunswick, NJ · Remote

$17.66/hr

Energy Customer Care Agent (Work From Home) Location: New Jersey (Remote), must reside in the state ... In this work-from-home role, you will support utility customers by delivering exceptional service ...

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How much do temporary remote reliant energy customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for temporary remote reliant energy customer service in the United States is $16.59, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.03 per hour, depending on experience, location, and employer.

What are Temporary Remote Reliant Energy Customer Service jobs?

Temporary Remote Reliant Energy Customer Service jobs involve assisting Reliant Energy customers with their inquiries, billing issues, and service requests on a short-term basis while working from home. Employees in these positions handle phone calls, emails, or chat messages to resolve customer concerns and provide information about energy services. These roles require strong communication skills, basic computer proficiency, and the ability to work independently. Since the jobs are temporary and remote, they offer flexibility but may not lead to long-term employment with the company.

What are the key skills and qualifications needed to thrive as a Temporary Remote Reliant Energy Customer Service Representative, and why are they important?

To thrive as a Temporary Remote Reliant Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, typically supported by a high school diploma or equivalent. Proficiency in CRM software, call center systems, and basic office applications is often required. Outstanding interpersonal skills, patience, and resilience help you excel when handling diverse customer inquiries and resolving issues remotely. These competencies ensure effective service delivery, customer satisfaction, and seamless remote operations in a fast-paced utility environment.

What is the difference between Temporary Remote Reliant Energy Customer Service vs Temporary On-Site Reliant Energy Customer Service?

AspectTemporary Remote Reliant Energy Customer ServiceTemporary On-Site Reliant Energy Customer Service
Work EnvironmentRemote, from home or remote officeOn-site at company location
Required CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Employer & Industry UsageEnergy providers, utility companiesEnergy providers, utility companies
Search & Comparison IntentRemote customer service roles in energyOn-site customer service roles in energy

Both roles require similar credentials and industry knowledge, but differ mainly in work environment. Remote positions offer flexibility to work from home, while on-site roles require physical presence at the company's location. Your choice depends on your preference for remote work versus on-site engagement within the energy industry.

What are the main challenges faced by Temporary Remote Reliant Energy Customer Service representatives, and how can they be managed?

One of the main challenges in a temporary remote Reliant Energy customer service role is adapting quickly to the company's systems and protocols while working independently. Representatives often handle a high volume of calls, addressing billing questions, service requests, and technical issues. Managing time effectively, maintaining clear communication, and staying up-to-date with company updates are essential. Building rapport with customers remotely and finding solutions efficiently can be demanding, but strong training resources and support from supervisors help ease the transition and ensure success.
More about Temporary Remote Reliant Energy Customer Service jobs
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What states have the most Temporary Remote Reliant Energy Customer Service jobs? States with the most job openings for Temporary Remote Reliant Energy Customer Service jobs include:
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Temporary Remote Reliant Energy Customer Service jobs near you
Infographic showing various Temporary Remote Reliant Energy Customer Service job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,497 per year, or $16.6 per hour.
Temporary Remote Customer Service Representative

Temporary Remote Customer Service Representative

First Call

Remote

$15/hr

Contractor

Posted 8 days ago

Job description

Temporary Customer Service Representative
Remote Position
Company Overview:
First Call Claims Solutions (QRM) is a trusted call center with 25+ years of experience serving 1,000+ clients nationwide. We specialize in processing insurance claims-from the very first report of a loss (FNOL - First Notice of Loss) to any other incident that needs attention (FNOI - First Notice of Incident)-and provide 24/7 support, overflow handling, and dedicated CAT response teams.
Our reputation is built on operational excellence, responsiveness, and an unwavering commitment to our clients.
About the Role:
The Temporary Customer Service Representative is responsible for providing excellent customer service by gathering and recording first notice of loss (FNOL) information. You will handle basic inquiries, offer empathetic support, and ensure that all information is accurately documented in the applicable system. This is a temporary position with a 30-day contract. During this period, your performance and reliability will be evaluated. As you approach the end of the contract, if you meet or exceed performance and attendance expectations, you may be considered for a permanent position with First Call.
Key Responsibilities:
  • Deliver positive customer service by providing prompt, accurate, and courteous support.
  • Demonstrate empathy and professionalism while guiding customers through the claims process.
  • Accurately collect, document, and update claim details provided by customers.
  • Follow client-specific handling instructions to identify and resolve customer issues.
  • Utilize call scripting to ensure consistency, efficiency, and compliance during customer interactions.
  • Maintain a consistent attendance record in accordance with the Attendance Policy.
  • Adhere to break and lunch schedules to maintain productivity and ensure consistent customer service coverage.

Schedule Options: (ALL REFLECT IN CENTRAL TIME)
  • Full Time Business Hours
    • Monday - Friday 8a-4:30p
    • Monday - Friday 9a-5:30p
    • Monday - Friday 10a-6:30p
    • Monday - Friday 11a-7:30p
  • Part Time Options Available
    • Monday - Friday 8a-12:30p
    • Monday - Friday 12p-4:30p
    • Monday - Friday 9a-1:30p
    • Monday - Friday 1p-5:30p
    • Monday - Friday 10a-2:30p
    • Monday - Friday 2p-6:30p
    • Monday - Friday 4p-8p
  • Weekend Hours are available upon request
  • Schedules are customized upon hiring

Network Requirements:
  • Own a Windows 11 computer (Chromebooks, macOS, Linux not supported) with 8GB+ RAM
  • Private, secure internet connection (Ethernet recommended; no public Wi-Fi, VPNs, or cellular-based internet connections)
  • Cell phone (headset recommended)

Desired Characteristics:
  • Highly motivated, energetic, and customer-focused
  • Positive, confident, and adaptable to fast-paced situations

Qualifications:
  • 18 years or older
  • High school diploma or GED
  • Must have a personal cell phone
  • Excellent communication skills (written and oral)
  • Typing speed of 40+ WPM
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows OS
  • Reliable, punctual, and able to self-manage
  • Ability to multi-task and thrive under pressure
  • Must be authorized to work in the U.S. without sponsorship.

Compensation:
Pay: $15/hour
#LI-Remote

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