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Temporary Remote Reliant Energy Customer Service Jobs in Ohio

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Toledo, OH · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Newark, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cleveland, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lima, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsReliant Energy Customer Service JobsTemporary Remote Reliant Energy Customer Service JobsTemporary Remote Reliant Energy Customer Service Jobs in Ohio

Temporary Remote Reliant Energy Customer Service information

What is a temporary remote reliant energy customer service job?

Temporary Remote Reliant Energy Customer Service jobs involve assisting Reliant Energy customers with their inquiries, billing issues, and service requests on a short-term basis while working from home. Employees in these positions handle phone calls, emails, or chat messages to resolve customer concerns and provide information about energy services. These roles require strong communication skills, basic computer proficiency, and the ability to work independently. Since the jobs are temporary and remote, they offer flexibility but may not lead to long-term employment with the company.

What are the key skills and qualifications needed to thrive as a temporary remote reliant energy customer service representative?

To thrive as a Temporary Remote Reliant Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service protocols, typically supported by a high school diploma or equivalent. Proficiency in CRM software, call center systems, and basic office applications is often required. Outstanding interpersonal skills, patience, and resilience help you excel when handling diverse customer inquiries and resolving issues remotely. These competencies ensure effective service delivery, customer satisfaction, and seamless remote operations in a fast-paced utility environment.

What are the main challenges faced by temporary remote reliant energy customer service representatives, and how can they be managed?

One of the main challenges in a temporary remote Reliant Energy customer service role is adapting quickly to the company's systems and protocols while working independently. Representatives often handle a high volume of calls, addressing billing questions, service requests, and technical issues. Managing time effectively, maintaining clear communication, and staying up-to-date with company updates are essential. Building rapport with customers remotely and finding solutions efficiently can be demanding, but strong training resources and support from supervisors help ease the transition and ensure success.

What is the difference between Temporary Remote Reliant Energy Customer Service vs Temporary On-Site Reliant Energy Customer Service?

AspectTemporary Remote Reliant Energy Customer ServiceTemporary On-Site Reliant Energy Customer Service
Work EnvironmentRemote, from home or remote officeOn-site at company location
Required CredentialsCustomer service experience, basic computer skillsCustomer service experience, basic computer skills
Employer & Industry UsageEnergy providers, utility companiesEnergy providers, utility companies
Search & Comparison IntentRemote customer service roles in energyOn-site customer service roles in energy

Both roles require similar credentials and industry knowledge, but differ mainly in work environment. Remote positions offer flexibility to work from home, while on-site roles require physical presence at the company's location. Your choice depends on your preference for remote work versus on-site engagement within the energy industry.

What are popular job titles related to Temporary Remote Reliant Energy Customer Service jobs in Ohio?

For Temporary Remote Reliant Energy Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Temporary Remote Reliant Energy Customer Service jobs in Ohio look for?

The top searched job categories for Temporary Remote Reliant Energy Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Temporary Remote Reliant Energy Customer Service jobs?

Cities in Ohio with the most Temporary Remote Reliant Energy Customer Service job openings:

Temporary Remote Reliant Energy Customer Service jobs near you
Infographic showing various Temporary Remote Reliant Energy Customer Service job openings in Ohio as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution.

Energy Consultant: Steubenville - Cambridge - Saint Clairsville

American Electric Power

Columbus, OH • On-site, Remote

$200K/yr

Full-time

Posted 21 days ago

American Electric Power rating

8.8

Company rating: 8.8 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

Job Posting End Date
09-13-2026
Please note the job posting will close on the day before the posting end date
Job Summary
This is a revenue generating sales position. This position visits small business customers in the field and explains AEP Energy services to them. Each sales representative is responsible to bring in $200,000 in gross term margin per year. Not filling this role would lower the total revenue that is brought in from the Small Business team. We measure success looking at the number of sales and also the amount of margin brought in.
This is a remote opportunity: Ideal home worksite locations for the territory supported by the Energy Consultant include: Cambridge, Saint. Clairsville or Steubenville:
Job Description
What You'll Do:
  • Cold Calling: Execute cold calls and follow up calling for leads provided.
  • Keep pace with provided leads to ensure adequate opportunities and market coverage.
  • This requires self-direction, discipline, and consistent effort to make sufficient cold calls and/or in-person canvassing of businesses.
  • Data Collection and Analysis: Gather key customer information and enter it into AEP Energy's CRM.
  • Collect account and meter number data necessary to access historical usage data required to generate a sales contract.
  • Collect, analyze, and provide insight into customer feedback for future strategic discussions.
  • Develop industry knowledge to improve ability to give customers their ideal energy solutions.
  • Use CRM tools to ensure customer follow up and repeated strategic touches.
  • Customer Pre-Qualification & Credit Review: Pre-qualify the opportunity based on data collected in CRM.
  • Determine customer creditworthiness prior to investing additional sales effort and/or requesting executable pricing.
  • Sales Aptitude: Effectively present AEP Energy's value proposition to prospective customers via the phone.
  • Build company credibility, brand value, and trust with prospective customers.
  • Gain knowledge, insight and understanding from key decision-makers regarding customer energy needs and challenges.
  • Sales acumen: Adjust sales strategy as appropriate.
  • Identify strategies and product types to help consumers reduce their overall electric expense or avoid exposure by limiting risk from utility or market prices.
  • Learn and adhere to all industry regulatory standards as well as internal AEP Energy standards.
  • Incorporate feedback offered by Channel Manager and Quality Assurance team into improved performance.
  • Overcome objections and raise key considerations based on customer interactions and specific opportunities and concerns.
  • Contact Management & Negotiation: Ensure the customer has reviewed and pre-approved agreement language and is prepared to decide when presented with executable market pricing.
  • Develop familiarity and knowledge of AEP Energy policies.
  • Close Deals: Self-manage the number of customer proposal calls necessary to meet or exceed the monthly sales volume requirements.

What We're Looking For:
High School diploma or GED required. Bachelor's Degree Preferred. Energy industry experience a plus.
Preferred Qualifications:
  • Embodies AEP Energy Values (i.e., Accountability, Passion, Integrity, Innovation, Humor, Humility, and Candor).
  • High-energy, drive and ambition. Strong service and results orientation.
  • Effective problem-solving skills: ability to work from concept to analytics, identify alternatives and develop unique solutions.
  • High EQ-- superior interpersonal skills, win-win mindset, relationship-builder.
  • Excellent communication skills - of importance are spoken (via phone) and written (via email). Ability to prioritize, plan proactively, manage conflicting priorities, operate in a high stress environment and multi-task effectively.

What You'll Get:
Base compensation: $37,000.00. Compensation with Sales Commission will range between $60,000.00 - $70,000.00 annually.
In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
Sales-001
Compensation Range:
$ - $
The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Candidates will be considered based on their qualifications and the candidate's ability to work from an approved work location. Although the location is flexible, AEP does not have a presence in all states and localities. The following locations are NOT currently approved for this position: AK, CA, CO, CT, DE, HI, IA, ID, KS, MA, ME, MS, MT, ND, NH, NJ, NM, NV, NY, OR, RI, SD, UT, VT, WY, US Territories or international work locations. AEP will consider qualified candidates who are willing to relocate to an approved work location, at the candidate's expense, provided the relocation can be completed within a timeframe that meets AEP's staffing needs. NOTE: All remote work locations require vetting and final approval prior to offer and/or start date. Any work locations listed as preferred or unapproved relate specifically to the requirements for this position and are not necessarily applicable to other posted positions.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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About American Electric Power

Sourced by ZipRecruiter

AEP Energy is a certified competitive retail electricity and natural gas supply provider. We proudly serve residential, small business and commercial and industrial customers. AEP Energy has over 100 years of industry experience with backing from our parent company, American Electric Power (AEP). AEP is one of the largest electric energy companies in the United States and ranked 204 of the Fortune 500.

Industry

Utilities

Company size

10,000+ Employees

Headquarters location

Columbus, OH, US

Year founded

1906

Social media

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