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Reliant Energy Customer Service Jobs (NOW HIRING)

2020 Companies, Inc.

Energy Sales Specialist

Dallas, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Irving, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies, Inc.

Energy Sales Specialist

Keller, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Duncanville, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Dallas, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Keller, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Grand Prairie, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Keller, TX

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Duncanville, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Irving, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Grand Prairie, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies

Energy Sales Specialist

Dallas, TX

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail, engaging with customers, and driving new enrollments. The ideal candidate should be energetic, persuasive ...

2020 Companies, Inc.

Event Representative

Dallas, TX · On-site

$2K/wk

This role is responsible for representing and promoting Reliant Energy services at retail events, engaging with customers, and driving new enrollments. The ideal candidate should be energetic ...

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All JobsReliant Energy Customer Service Jobs

Reliant Energy Customer Service information

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How much do reliant energy customer service jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for reliant energy customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Reliant Energy Customer Service representatives, and how are they supported in resolving them?

Reliant Energy Customer Service representatives often handle a high volume of inquiries, ranging from billing questions to service interruptions. A common challenge is managing difficult or frustrated customers while maintaining a positive and solutions-focused attitude. To support representatives, Reliant provides comprehensive training, access to detailed knowledge bases, and escalation protocols for complex issues. Team leads and supervisors are available for real-time support, and regular team meetings foster a collaborative environment where best practices are shared.

What does a Reliant Energy Customer Service representative do?

A Reliant Energy Customer Service representative assists customers with their energy accounts, answers billing questions, helps resolve service issues, and provides information about Reliant Energy's products and services. They handle inquiries via phone, email, or online chat, ensuring customers receive prompt and accurate support. Additionally, they may help set up new accounts, process payments, and guide customers through troubleshooting common problems with their energy service.

What is the difference between Reliant Energy Customer Service vs Reliant Energy Sales Representative?

AspectReliant Energy Customer ServiceReliant Energy Sales Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentCall centers, office settings, or remoteField visits, office, or events
Employer & Industry UsageCustomer support for energy servicesPromoting and selling energy plans

Reliant Energy Customer Service roles focus on assisting customers with billing, account issues, and service inquiries, typically in call centers or remote settings. In contrast, Reliant Energy Sales Representatives actively promote and sell energy plans, often working in the field or at events. Both roles require strong communication skills and industry knowledge but serve different functions within the energy sector.

What are the key skills and qualifications needed to thrive as a Reliant Energy Customer Service Representative, and why are they important?

To thrive as a Reliant Energy Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude help build rapport and effectively address customer concerns. These skills and qualities are crucial for ensuring customer satisfaction, efficient issue resolution, and maintaining the company's reputation.
What cities are hiring for Reliant Energy Customer Service jobs? Cities with the most Reliant Energy Customer Service job openings:
Reliant Energy Customer Service jobs near you

Energy Customer Service Representative

Centerra Co-op

Ashland, OH

$13.75 - $18.75/hr

Other

Posted 11 days ago

Job description

Job Title: Energy CSR
Reports to: Energy Lead
Employment Status: Full time, hourly, non-exempt
Position Objective: The Customer Service Representative serves as a direct point of contact for customers and operations. The goal is to ensure all customers receive an above average level of service, respond to inquiries about propane & liquid fuel orders to meet the cooperative's mission and goals which will ultimately result in outstanding customer service.
Occupation Specific Tasks:
  • Ability to interact with customers in a consistently positive and professional manner
  • Managing large amounts of inbound telephone calls in a timely manner
  • Identifying customers' needs, clarify information, research every issue and providing solutions
  • Handle all paperwork associated with customer transactions
  • Enter orders into software systems daily
  • Develop product knowledge to answer customer inquiries
  • Manage payments for propane fills and fill customer tanks
  • Work in a well-organized manner
  • Support other positions as needed
  • Perform other tasks as assigned by the manager
Skills/Qualifications:
  • Excellent written and verbal communication skills
  • Microsoft Office experience
  • Customer Service skills
  • Must have good analytical and mathematical skills
  • Ability to multi-task, set priorities and manage time effectively
  • Knowledge of propane and liquid fuel a plus
  • Must be able to lift 50# repetitively throughout the day

Education: High School Graduate or equivalent.
Centerra supports teammates that are curious, humble and committed.
By signing this application, I authorize Centerra Co-op to conduct a background check to verify the information provided. I understand that this may include, but is not limited to, criminal records, employment history, and credit reports. I consent to the collection, use, and disclosure of this information for employment/rental purposes. I acknowledge that I have the right to dispute any inaccuracies in the report. Centerra Co-op complies with all applicable federal and state laws regarding background checks.
By signing this application, you are agreeing to Centerra's drug-free workplace.

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