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Temporary Navy Federal Call Center Jobs in Newark, NJ

Call Center Manager

NJ · On-site

$80K - $99K/yr

The Call Center Manager is responsible for overseeing the daily operations of the call center ... TransCore complies with federal and state disability laws and provides reasonable accommodation for ...

Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer ...

The Call Center Manager is responsible for overseeing the daily operations of the call center ... TransCore complies with federal and state disability laws and provides reasonable accommodation for ...

Call Center Representative

Bronx, NY

$16.75 - $20.75/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer ...

Onsite Our Call center agents need customer service skills, should have experience in a call center and payroll knowledge. A prime candidate would have worked in a call center or in a customer ...

Call Center Representative

Manhattan, NY · On-site +1

$17.75 - $22/hr

Call Center Representative NYC Department of Finance (DOF) is responsible for administering the tax ... In compliance with federal law, all persons hired will be required to verify identity and ...

As the Call Center, Manager this role is pivotal in overseeing day-to-day operations, ensuring high ... State and federal healthcare agencies, providers, and employers turn to us as their vital partner ...

This would be a long term temporary assignment for about 52 weeks depending on grant funding. The ... required by Federal, State, or local law, as well as Holiday pay where applicable. Equal ...

This would be a long term temporary assignment for about 52 weeks depending on grant funding. The ... required by Federal, State, or local law, as well as Holiday pay where applicable. Equal ...

Call Center Representative

Manhattan, NY · On-site +1

$17.50 - $22/hr

Reporting to the Call Center Manager, the selected candidate's duties and responsibilities for this ... In compliance with federal law, all persons hired will be required to verify identity and ...

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Temporary Navy Federal Call Center information

See Newark, NJ salary details

$11

$18

$26

How much do temporary navy federal call center jobs pay per hour?

As of May 27, 2026, the average hourly pay for temporary navy federal call center in Newark, NJ is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Navy Federal Call Center Representative, and why are they important?

To thrive as a Temporary Navy Federal Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Excellent verbal communication, patience, and adaptability help representatives handle diverse member inquiries and stressful situations. These skills and qualities are vital for delivering efficient, positive service experiences while upholding the credit union’s standards and member satisfaction.

What are the typical expectations for performance and adaptability in a Temporary Navy Federal Call Center role?

In a Temporary Navy Federal Call Center position, you are expected to quickly adapt to fast-paced workflows and learn internal systems efficiently, as training periods are usually condensed. Call volume can fluctuate, so strong multitasking and problem-solving skills are essential for handling member inquiries and resolving issues promptly. Team members often collaborate to share updates and best practices, but you'll also work independently to meet daily metrics such as call resolution rates and customer satisfaction. Flexibility and a positive attitude are highly valued, as you may be asked to adjust to new procedures or schedules with little notice.

What is a Temporary Navy Federal Call Center position?

A Temporary Navy Federal Call Center position is a short-term job where employees assist Navy Federal Credit Union members by handling inquiries, providing account information, and resolving issues over the phone. These positions are often filled during peak periods, such as tax season or special projects, to ensure efficient customer service. Temporary employees are expected to deliver the same high-quality support as permanent staff, but their employment typically lasts for a set duration. Candidates usually receive training on Navy Federal’s systems and customer service protocols before starting.

What is the difference between Temporary Navy Federal Call Center vs Customer Service Representative?

AspectTemporary Navy Federal Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, fast-paced, customer-focusedOffice or retail environment, direct customer interaction
Employer & IndustryNavy Federal Credit Union, financial servicesVarious industries including finance, retail, telecom
Search & Comparison IntentUnderstanding temporary call center roles at Navy FederalExploring customer service careers in different sectors

The Temporary Navy Federal Call Center role focuses on handling customer inquiries via phone in a financial services environment, often temporary or seasonal. Customer Service Representatives work across industries, providing direct support to clients. While both roles require communication skills and basic credentials, the Navy Federal position is specific to the credit union's call center operations, whereas Customer Service Representatives may work in diverse settings.

What are the most commonly searched types of Navy Federal Call Center jobs in Newark, NJ? The most popular types of Navy Federal Call Center jobs in Newark, NJ are:
What are popular job titles related to Temporary Navy Federal Call Center jobs in Newark, NJ? For Temporary Navy Federal Call Center jobs in Newark, NJ, the most frequently searched job titles are:
What cities near Newark, NJ are hiring for Temporary Navy Federal Call Center jobs? Cities near Newark, NJ with the most Temporary Navy Federal Call Center job openings:

Call Center Representative (temporary) - FlexStaff

FlexStaff Commercial Temp

Garden City, NY

$20 - $22/hr

Full-time, Temporary

Posted 5 days ago


Job description

FlexStaff is seeking temporary Call Center Representatives for our client, a leading physical therapy provider with an extensive network of locations in the NYC Metropolitan area.  They are seeking candidates with Epic experience to be responsible for scheduling appointments, verifying insurance information, updating demographics, and informing patients of necessary documentation for health center visits.

Key Details: 

  • Temporary Role to run approximately 3 months
  • Location: Garden City, Nassau County (100% onsite) 
  • Hours:  40 hours/week
  • Pay Rate: $20-22/hr
  • Call center hours are between 8am-8pm.  We are seeking candidates who are available to work an 8 hour shift within these operational hours. 

Job Summary 

Under direct supervision of the Patient Satisfaction Manager, the call center representative is responsible for assisting in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. 

Responsibilities:

  • Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications.
  • Route escalated calls to the appropriate department and personnel.
  • Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.
  • Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Answer a high volume of calls

 Requirements:

  • High School Diploma or equivalent
  • Strong customer service skills; ability to diffuse client frustrations
  • Excellent interpersonal and communication skills
  • Ability to use logic and problem-solving skills to resolve issues
  • Ability to work independently under tight deadlines in a rapidly changing environment
  • Excellent time management and organizational skills

 
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).