Temporary Intermodal Operations Jobs (NOW HIRING)

The Intermodal Operations team is seeking highly skilled and motivated Transportation Specialists to join a rapidly growing team. This team drives the end-to-end operational execution of all loads (internal and external) shipped across a nationwide network. The team supports regions and shippers across the supply chain and is responsible for ensuring on-time pickup and delivery of freight from vendors, fulfillment centers, rail yards, and shipper hubs.

In the case of disruptions, the Operations team addresses issues, keeps stakeholders informed, and ensures timely resolution. The team serves as the first line of defense in identifying network trends, delays, dwell times, and other exceptions that impact the ability to deliver a high-quality transportation service experience.

An ideal candidate have experience in customer service/call center, transportation, and/or supply chain environments. Additionally, a passion for quickly providing solutions and resolving challenges using strong communication, problem-solving, and organizational skills is essential. Successful candidates will enjoy working in a fast-paced, high-volume environment with significant growth opportunity and will thrive on accountability to themselves, their team, carriers/drivers, and work schedules.

• Deliver excellent carrier and driver experience/solutions in a high-volume contact center environment by researching issues, problem-solving, setting appropriate expectations, and working within a transportation network to get trailers/trucks back on track during disruptions
• Work in a fast-paced environment while adhering to schedules (start/stop times, breaks, and lunches)
• Support workload surges and/or weather-related operations as needed, including significant overtime during high-volume periods
• Use internal systems to gather data from multiple sources to support daily, weekly, monthly, and quarterly reporting
• Provide support to field teams and partners by creating repair requests, monitoring load execution, and ensuring on-time pickup and delivery metrics
• Collaborate with cross-functional teams; use analytical skills to drive data-driven decisions and effectively communicate insights to transportation operations teams, shippers, rail partners, carriers, and fleet partners
• Provide support to drivers and carriers experiencing over-the-road disruptions

Note: Calls may be monitored and recorded for training and compliance purposes.

The Transportation Operations Specialist facilitates the continued flow of the supply chain by communicating critical information to stakeholders and resolving disruptions that may impact customer experience or operational performance.

The specialist addresses or escalates concerns arising during the lifecycle of freight as it moves between rail ramps, shipper hubs, fulfillment centers, and over-the-road carriers. Daily responsibilities include researching issues using internal tools and making real-time decisions aligned with standard operating procedures.

In this role, the specialist must understand logistics processes, analyze data, identify trends, and drive a strong customer experience without compromising timeliness. Strong written and verbal communication skills are essential.

• 1+ years of experience with computers and Microsoft Office (Outlook, Word, Excel)
• High school diploma or equivalent
• Ability to work 40 hours per week, with overtime as required
• Willingness to work a flexible schedule including weekends, nights, and/or holidays
• Must be 18 years of age or older

• 1+ years of contact center experience or experience in customer service/contact center environments
• Ability to work a flexible schedule including weekends, nights, and/or holidays

• Communication & people skills
• Microsoft Office (Excel, Outlook, Word)

• Communication & people skills
• Excel
• Microsoft Office

• Alignment to organizational leadership principles

• Entry Level

This is a Contract position based out of Nashville, TN.

The pay range for this position is $15.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Nashville,TN.

This position is anticipated to close on Jun 29, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.