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Temporary Incident Management Analyst Jobs (NOW HIRING)

Volto USA

Incident Management Specialist

San Jose, CA · On-site

Act as Level 1 (L1) supporting users by timely accepting, acknowledging, and analyzing incidents (support tickets). * Maintain active status on the incident management platform and communication ...

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How much do temporary incident management analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for temporary incident management analyst in the United States is $38.31, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $43.51 per hour, depending on experience, location, and employer.

What does a temporary incident management analyst do?

A Temporary Incident Management Analyst is responsible for monitoring, assessing, and responding to incidents that may disrupt an organization's operations, such as IT outages or security breaches. They work on a short-term basis and assist in identifying the root cause of incidents, coordinating responses, and ensuring incidents are resolved efficiently. Their role often involves documenting incidents, communicating with stakeholders, and helping to implement process improvements to prevent future occurrences. They play a crucial part in minimizing the impact of incidents and maintaining business continuity.

What are the key skills and qualifications needed to thrive as a temporary incident management analyst?

To excel as a Temporary Incident Management Analyst, you need a solid understanding of IT service management principles, incident response procedures, and analytical problem-solving, usually supported by a relevant degree or equivalent experience. Familiarity with ITSM tools like ServiceNow, ticketing systems, and potential certifications such as ITIL Foundation are typically expected. Strong communication, organizational skills, and the ability to remain calm under pressure help you coordinate responses and work with cross-functional teams. These competencies are vital to efficiently resolve incidents, minimize business disruption, and ensure service continuity.

What are the typical challenges faced by a temporary incident management analyst, and how can they be addressed?

Temporary Incident Management Analysts often face the challenge of quickly adapting to new systems and processes while handling urgent incidents. They must rapidly familiarize themselves with the organization's tools, escalation procedures, and communication channels to ensure incidents are resolved efficiently. Building strong relationships with IT teams and stakeholders early on can help streamline collaboration and response times. Staying organized and maintaining clear documentation also assists in tracking incidents and ensuring a smooth handover when the temporary assignment concludes.

What is the difference between Temporary Incident Management Analyst vs Incident Coordinator?

AspectTemporary Incident Management AnalystIncident Coordinator
CredentialsTypically requires certifications like ITIL, CompTIA, or relevant security certificationsOften requires similar certifications, with emphasis on communication and coordination skills
Work EnvironmentWorks in IT or security teams during incident response, often in fast-paced environmentsCoordinates incident response efforts across teams, often in office or remote settings
Employer & IndustryCommon in IT, cybersecurity, and tech industriesFound in IT, healthcare, finance, and other sectors managing incident response
Search & Comparison IntentOften compared for roles in incident response and managementCompared for coordination and communication roles in incident handling

The Temporary Incident Management Analyst focuses on technical incident response and analysis, while the Incident Coordinator emphasizes organizing and communicating during incidents. Both roles require similar certifications and are integral to incident management teams, but they differ in daily responsibilities and focus areas.

What cities are hiring for Temporary Incident Management Analyst jobs?

Cities with the most Temporary Incident Management Analyst job openings:

What are the most commonly searched types of Incident Management Analyst jobs?

The most popular types of Incident Management Analyst jobs are:

What states have the most Temporary Incident Management Analyst jobs?

States with the most job openings for Temporary Incident Management Analyst jobs include:

Temporary Incident Management Analyst jobs near you
Infographic showing various Temporary Incident Management Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $79,692 per year, or $38.3 per hour.

Incident Management & Prevention Analyst

Phaxis

Universal City, CA • On-site

$27.35 - $30/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description


6 months contract
ONSITE Universal City CA
Pay rate $28-30/hr W2
Global Controllership -Incident Management & Prevention
The Global Controllership -Incident Management & Prevention team is responsible for
• Incident Prevention
• Incident Management
Job Overview
The Incident Management & Prevention Analyst will join our Incident Management & Prevention Team, tasked with conducting video verifications pertinent to various Global Controllership processes. The analyst will complete identity verification through video calls.
This position involves collaboration with Accounts Payable (AP), Order to Cash (AR), cybersecurity, and other teams to ensure thorough vetting. Additionally, the analyst will engage in continuous process improvements, data management, and reporting to optimize workflows and enhance verification accuracy.
The successful candidate will be analytical, detail-oriented, and proactive, with experience working in adynamic, fast-paced team environment. This is an excellent opportunity for someone passionate about identity verification and/or fraud prevention.
Responsibilities:
• Identity Video Calls: Conduct video calls to verify identities ensuring all documentation is reviewed and calls adhere to established guidelines.
• Process Documentation Development: Contribute to the creation and ongoing updates of verification documentation to keep the team current on best practices.
Qualifications/requirements
• Bachelor's Degree in a relevant field (e.G., Accounting, Finance, Cybersecurity, Data Science) or equivalent work experience.
• 2-4 years of experience in fraud prevention and/or identity verification. Experience with video-based identity verification is preferred.
• Strong written and verbal communication skills for professional interactions during video calls and clear recording and reporting to cross-functional teams.
• Familiar with reporting using Power BI, Excel, and other analytics platforms.
• Skilled in gathering evidence, documenting findings, and utilizing various threat detection and analysis tools.
• Experience with automation tools and fraud detection systems is an advantage.
• Ability to manage multiple tasks in a dynamic environment.
Desired Characteristics
• Proactive, results-driven self-starter with strong analytical skills and attention to detail.
• Able to independently manage priorities, identify issues early, and offer timely solutions.
• Focused on continuous improvement with a collaborative approach to process enhancements across teams.
• Comfortable with technology and video communication tools, adapting to evolving verification practices.
• Fluent in Spanish, Italian, German or French.
• Certifications in fraud prevention (CFE, CFCS, CFF) a plus.
Meet Your Recruiter
Iben Krogh
Phaxis logo

About Phaxis

Sourced by ZipRecruiter

Phaxis has been working on behalf of amazing clients and candidates for over 20 years, with much success. We have filled over 94,000 roles across our actively serviced clients. Our team understands how to deliver for our clients while guiding our candidates through their career journey and we all want to get you where you want to be. Your goals are our goals, and we treat them as such. Once you work with us, you’re a part of the team! How can we help you? We’re dedicated to helping you find yours.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Melville , NY, US

Year founded

2002

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