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Temporary Incident Management Analyst Jobs (NOW HIRING)

Zillow

Senior Manager, Incident Management

Problem Management: driving structured root cause analysis and systemic fixes that reduce repeat ... Own the end-to-end incident management program, including process design, tooling, and governance ...

DTCC

Incident Management Director

Coppell, TX · On-site

You will also initiate root cause analysis efforts to ensure resolver teams quickly identify ... Lead Major Incident Management Process which includes: * Driving Major Incidents to speedy ...

GDIT

Data Incident and Problem Management Analyst

WV · On-site +1

Data Management Analysis (Inactive), Data Security, Incident Resolution Certifications: None Experience: 5 + years of related experience US Citizenship Required: No Data Incident & Problem Management ...

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How much do temporary incident management analyst jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for temporary incident management analyst in the United States is $38.31, according to ZipRecruiter salary data. Most workers in this role earn between $28.85 and $43.51 per hour, depending on experience, location, and employer.

What does a temporary incident management analyst do?

A Temporary Incident Management Analyst is responsible for monitoring, assessing, and responding to incidents that may disrupt an organization's operations, such as IT outages or security breaches. They work on a short-term basis and assist in identifying the root cause of incidents, coordinating responses, and ensuring incidents are resolved efficiently. Their role often involves documenting incidents, communicating with stakeholders, and helping to implement process improvements to prevent future occurrences. They play a crucial part in minimizing the impact of incidents and maintaining business continuity.

What are the key skills and qualifications needed to thrive as a temporary incident management analyst?

To excel as a Temporary Incident Management Analyst, you need a solid understanding of IT service management principles, incident response procedures, and analytical problem-solving, usually supported by a relevant degree or equivalent experience. Familiarity with ITSM tools like ServiceNow, ticketing systems, and potential certifications such as ITIL Foundation are typically expected. Strong communication, organizational skills, and the ability to remain calm under pressure help you coordinate responses and work with cross-functional teams. These competencies are vital to efficiently resolve incidents, minimize business disruption, and ensure service continuity.

What are the typical challenges faced by a temporary incident management analyst, and how can they be addressed?

Temporary Incident Management Analysts often face the challenge of quickly adapting to new systems and processes while handling urgent incidents. They must rapidly familiarize themselves with the organization's tools, escalation procedures, and communication channels to ensure incidents are resolved efficiently. Building strong relationships with IT teams and stakeholders early on can help streamline collaboration and response times. Staying organized and maintaining clear documentation also assists in tracking incidents and ensuring a smooth handover when the temporary assignment concludes.

What is the difference between Temporary Incident Management Analyst vs Incident Coordinator?

AspectTemporary Incident Management AnalystIncident Coordinator
CredentialsTypically requires certifications like ITIL, CompTIA, or relevant security certificationsOften requires similar certifications, with emphasis on communication and coordination skills
Work EnvironmentWorks in IT or security teams during incident response, often in fast-paced environmentsCoordinates incident response efforts across teams, often in office or remote settings
Employer & IndustryCommon in IT, cybersecurity, and tech industriesFound in IT, healthcare, finance, and other sectors managing incident response
Search & Comparison IntentOften compared for roles in incident response and managementCompared for coordination and communication roles in incident handling

The Temporary Incident Management Analyst focuses on technical incident response and analysis, while the Incident Coordinator emphasizes organizing and communicating during incidents. Both roles require similar certifications and are integral to incident management teams, but they differ in daily responsibilities and focus areas.

What cities are hiring for Temporary Incident Management Analyst jobs?

Cities with the most Temporary Incident Management Analyst job openings:

What are the most commonly searched types of Incident Management Analyst jobs?

The most popular types of Incident Management Analyst jobs are:

What states have the most Temporary Incident Management Analyst jobs?

States with the most job openings for Temporary Incident Management Analyst jobs include:

Temporary Incident Management Analyst jobs near you
Infographic showing various Temporary Incident Management Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $79,692 per year, or $38.3 per hour.

INCIDENT MANAGEMENT ENGINEER

BTree Solutions Inc

Reston, VA • On-site

Contractor

Re-posted 28 days ago

Job description

Job Title: INCIDENT MANAGEMENT ENGINEER
Location: Reston, VA of Plano,TX
Duration: 12+ Months
Visa: USC, GC, H1B and EAD
Contract Type: W2

Description:

In this incident management function, manage incidents to resolution in a 24/7/365 environment using the incident management processes, effectively guide incident and triage calls from a technical perspective, share technical details obtained from monitoring tools and dashboards to aid troubleshooting, outline details of resolution activities, recommend and implement improved processes, provide timely status updates to stakeholders, assist with postmortem related activities and support various efforts related to operational improvements. Manage efforts to maintain application in production, including troubleshooting stoppages, repairing bugs, documenting application performance, and coordinating with technology infrastructure management.

KEY JOB FUNCTIONS

  • Excellent communicator who can manage IT incidents to resolution in a 24/7/365 environment using the Fannie Mae incident management processes and communicate management of incident status, impact and resolution actions.
  • Hands on experience managing and monitoring applications deployed on Amazon Web Services (AWS).
  • Troubleshooting and resolving incidents on the AWS cloud infrastructure.
  • Experience with building tools for monitoring and troubleshooting of system resources in an AWS environment. Ability to triage AWS related incidents using monitoring tools on AWS Cloud.
  • Experience with performance engineering of AWS Cloud applications.
  • Hands on experience working with AWS tools like EC2, ELB, RDS, Redshift, DynamoDB, Aurora, Route53, ECS, Lambada, S3, Batch, CloudWatch, CloudTrail, WAF etc.
  • Hands on experience with transaction level monitoring using Dynatrace and Splunk.
  • Ability to perform transaction level monitoring and troubleshooting in AWS cloud platform.
  • Eyes on glass monitoring of the health of applications as well as the underlying infrastructure.
  • Monitoring experience with tools like Extrahop, SolarWinds, Netcool suite, Catchpoint, MoogSoft.
  • Ability to analyze dashboards and reporting/monitoring tools to look at trends and patterns in application health and performance.
  • Proactively looking for hardware, software, and environmental alerts or malfunctions.
  • Effectively lead and guide Incident triage calls from a technical perspective analyzing different components of the infrastructure and application environment via the use of a variety of monitoring tools and processes.
  • Troubleshoot the incidents and identify root cause quickly using operations, wire data analytics, application performance management and event correlation monitoring tools.
  • Perform analysis of data, evaluating multiple application protocols including web, database, storage, and supporting infrastructure such as AWS, UNIX, DNS, LDAP, SSL, SMTP, and FTP.
  • Influence other technical teams on the calls and articulate troubleshooting steps effectively.
  • Lead required technical follow-up calls for critical incidents.
  • Assist with documentation of Root Cause Analysis (RCA) or Correction of Errors (COE) and data quality for all ECC communicated incidents.
  • Ensure appropriate functional and management escalation takes place as per the standards and procedures.
  • Follow up on items that could potentially negatively impact production operations, assist with postmortem related activities and support various efforts related to operational improvements.
  • Based on recommendations from management, implement new and improved processes, change processes, perform new tasks, create reports and address ad-hoc requests.
  • Participate in on-call rotation. Ability to work on any shifts as needed including weekends and night shifts.
  • Ability to report incident details and metrics to senior leadership.
EDUCATION:
  • Bachelor's Degree or equivalent required.
MINIMUM EXPERIENCE:
  • 10+ years of related experience
SPECIALIZED KNOWLEDGE & SKILLS:
  • 10+ years of working experience with different IT Infrastructure components such as Unix/ Linux Servers, Wintel Servers, AWS, networks, firewalls, routers, load balancers, VPN, Apache, web logic, LDAP, Active Directory, Exchange, Oracle/MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring and access management solutions for single sign on. Subject matter expertise is not required and experience with at least eight of the above is preferred.
  • Senior level hands-on working experience with Amazon Web Services (AWS).
  • Understanding different layers of the AWS Infrastructure e.g. WAF, R53, CloudFront, Load Balancing, HA features.
  • Proven methodical approach to problem identification, monitoring, problem solving and resolution.
  • Ability to analyze different components of the infrastructure and application environments during Incident triage calls.
  • Ability to trace transaction failures and debug the root cause in various layers of the AWS infrastructure and services.
  • Aptitude to influence other technical teams on incident calls & articulate troubleshooting steps effectively.
  • Experience & confidence working with all levels of management; excellent written and verbal skills.
  • Able to quickly and concisely communicate with senior management on technical issues in non-technical terms and to run large conference calls during Incident calls with a wide range of personnel and management levels.
  • Strong relationship management skills and aptitude to multi-task and work well in a high stress environment, both within teams and independently.
  • AWS Solution Architect Associate or higher certification
  • Monitoring and observability experience.
  • Experience with monitoring dashboards for incident detection and alerting.
  • Perform end-to-end analysis of transactions under an observability environment.
  • Troubleshoot incidents and identify root cause quickly using wire data analytics, application performance management and event correlation monitoring tools.
  • Diagnose and resolve incidents by providing factual data from the various monitoring and instrumentation systems.
  • Monitor applications and infrastructure using tools like Splunk, DynaTrace, OpenTel, Catchpoint, xMatters, SignalFx, xMatters, SolarWinds, Extrahop etc.
Preferred Qualifications:
  • Management and troubleshooting of Middleware products on UNIX and Linux environments. Knowledge of Service Oriented Architecture (SOA), Java etc.
  • Prior Financial industry experience.
  • Experience with OpenTel