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Temporary Fema Call Center Jobs (NOW HIRING)

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

AnswerNet

Call Center Agent- Temporary

$14.25/hr

No prior call center experience necessary Schedule * Temporary assignment supporting a VIP event campaign * Campaign launch targeted for mid-June * Various shifts may be available Opportunity for ...

New

The Reserves Network Inc

Call Center

Glendale, WI

$20/hr

Call Center | $ 20 / hr. | Monday - Friday 8 am - 5 pm What Matters Most * Competitive Pay of $20 ... Temporary for 5 weeks * Weekly Pay with direct deposit or pay card * When you work through The ...

MILLENNIUMSOFT

Call Center Representative

Mount Laurel, NJ

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

millenniumsoft

Call Center Representative

Mount Laurel, NJ · On-site

$15.75 - $19.75/hr

Mt. Laurel, NJ Duration : 3 Months Total Hours/week : 40.00 1st Shift Level Of Experience: Entry Level The client has a need for one temp in their Technical Resource Center (Call Center Operations)

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Temporary Fema Call Center information

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How much do temporary fema call center jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for temporary fema call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Temporary FEMA Call Center jobs?

Temporary FEMA Call Center jobs involve providing support and information to people affected by disasters. Employees in these roles answer calls, assist with disaster assistance applications, and offer guidance on available resources. These positions are typically short-term and are created to help FEMA manage high call volumes during emergencies. Workers are trained to handle sensitive situations and provide accurate information to callers in need. It's a way to help communities recover while gaining valuable customer service and emergency response experience.

What is the difference between Temporary Fema Call Center vs Emergency Response Dispatcher?

AspectTemporary Fema Call CenterEmergency Response Dispatcher
CredentialsBasic computer skills, sometimes customer service experienceEmergency communication certifications often preferred
Work EnvironmentCall centers, remote or office-based during disaster responseEmergency dispatch centers, fast-paced, high-pressure
Employer & IndustryFederal agencies, disaster managementPublic safety agencies, emergency services

Temporary Fema Call Center roles focus on handling disaster-related calls for FEMA, often requiring customer service skills. Emergency Response Dispatchers coordinate emergency services, requiring specialized certifications and quick decision-making. While both roles involve emergency communication, the FEMA call center is temporary and disaster-specific, whereas dispatchers work in ongoing emergency response operations.

What are the typical challenges faced in a Temporary FEMA Call Center role, and how can I prepare for them?

In a Temporary FEMA Call Center position, one common challenge is handling high call volumes, especially during disaster response periods. You may also encounter callers who are distressed or frustrated, requiring strong communication and empathy skills. To succeed, it's important to remain calm under pressure, quickly learn FEMA procedures, and work collaboratively with your team to resolve issues efficiently. Preparing by familiarizing yourself with FEMA resources and practicing active listening can help you navigate these situations effectively.

What are the key skills and qualifications needed to thrive as a Temporary FEMA Call Center Representative, and why are they important?

To thrive as a Temporary FEMA Call Center Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with call center software, FEMA's information systems, and customer relationship management (CRM) tools is often required. Patience, empathy, and problem-solving abilities help you effectively assist callers in stressful situations. These skills and qualities are vital to provide accurate information, deliver compassionate support, and ensure efficient service during disaster response efforts.
What cities are hiring for Temporary Fema Call Center jobs? Cities with the most Temporary Fema Call Center job openings:
What are the most commonly searched types of Fema Call Center jobs? The most popular types of Fema Call Center jobs are:
What states have the most Temporary Fema Call Center jobs? States with the most job openings for Temporary Fema Call Center jobs include:
Temporary Fema Call Center jobs near you
Temporary Call Center Agent

Temporary Call Center Agent

Alliance Medical Center

Healdsburg, CA • Hybrid

$17.25 - $22.75/hr

Other

Posted 7 days ago

Job description

Temporary, Full-Time Bilingual Call Center Agent

Reputable Community Healthcare Clinic seeks a Temporary, Full-Time Bilingual Call Center Agent for a Remote/Onsite Hybrid role! Join an organization that is respected and well-loved by the Community we serve!

What You Will Do At AMC:

The Temporary Call Center Agent is an entry level role which primarily functions in the Clinic's Call Center. Operates multi-line telephone system to answer incoming calls and routes members to appropriate AMC personnel. In addition, schedules appointments, responds to questions, and documents each call within the electronic health record (EPIC) and/or email. Inputs and provides information related to member's accounts including demographics and billing/insurance information. Able to work successfully in a fast pace, dynamic work environment while providing high quality customer service. Ability to handle several tasks at the same time. Able to read, write and speak fluently in Spanish and English required. Must be detail-oriented in collecting, tracking, and monitoring information.

  • Assigned to a care team, and is involved with all care team huddles and any back-up support as needed.
  • Answers phones, routes calls, schedules patient appointments, and ensures that patient demographics and insurance information are accurate.
  • Check all insurance eligibilities for following day and create billing notes for outstanding documents.
  • Works toward making patients feel valued and supported within the health center.
  • Responsible for extensive knowledge of appointment protocols (new patient, controlled medication screening, mental health, women's health and etc.)
  • Must comply with all federal, state and local laws and regulations, and AMC policies.
  • Create telephone encounters, messages, email, notations and assign properly to staff
  • Enters information into the electronic health record such as faxes, previous medical records, radiology results, and assist with communication with other medical facilities through the electronic health record.
  • Questions patients when necessary to correct/update fiscal and demographic data.
  • Schedules health center's appointments and "no show" information into the computer system.
  • Discusses overdue payments with patients and tracks patient billing histories to identify outstanding balances.
  • May send DNK letters (did not keep appointment letter) to patients that missed their appointment.
  • Other duties as assigned.

Requirements

You must have the following qualifications:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Bilingual in Spanish required.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to perform basic math calculations, including handling U.S. currency and simple measurements.
  • Must be able to type 45 WPM, is proficient with Internet and web-based systems, and MS Office (Word, Excel, and Outlook.

This is a Remote/Onsite Hybrid role.

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