ZipRecruiter

Log In

1

Temporary Fema Call Center Jobs (NOW HIRING)

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

ASCENSUS

Call Center Representative (Temporary)

$19/hr

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! This is a temporary position with the possibility of ...

next page

Showing results 1-20

All Jobstmp JobsBusiness JobsCustomer Service JobsCall Center Representative JobsTemporary Fema Call Center Jobs

Temporary Fema Call Center information

See salary details

$10

$17

$25

How much do temporary fema call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for temporary fema call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a temporary FEMA call center?

Temporary FEMA Call Center jobs involve providing support and information to people affected by disasters. Employees in these roles answer calls, assist with disaster assistance applications, and offer guidance on available resources. These positions are typically short-term and are created to help FEMA manage high call volumes during emergencies. Workers are trained to handle sensitive situations and provide accurate information to callers in need. It's a way to help communities recover while gaining valuable customer service and emergency response experience.

What skills and qualifications are needed to thrive as a temporary FEMA call center representative?

To thrive as a Temporary FEMA Call Center Representative, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with call center software, FEMA's information systems, and customer relationship management (CRM) tools is often required. Patience, empathy, and problem-solving abilities help you effectively assist callers in stressful situations. These skills and qualities are vital to provide accurate information, deliver compassionate support, and ensure efficient service during disaster response efforts.

What are the typical challenges faced in a temporary FEMA call center role, and how can I prepare for them?

In a Temporary FEMA Call Center position, one common challenge is handling high call volumes, especially during disaster response periods. You may also encounter callers who are distressed or frustrated, requiring strong communication and empathy skills. To succeed, it's important to remain calm under pressure, quickly learn FEMA procedures, and work collaboratively with your team to resolve issues efficiently. Preparing by familiarizing yourself with FEMA resources and practicing active listening can help you navigate these situations effectively.

What is the difference between Temporary Fema Call Center vs Emergency Response Dispatcher?

AspectTemporary Fema Call CenterEmergency Response Dispatcher
CredentialsBasic computer skills, sometimes customer service experienceEmergency communication certifications often preferred
Work EnvironmentCall centers, remote or office-based during disaster responseEmergency dispatch centers, fast-paced, high-pressure
Employer & IndustryFederal agencies, disaster managementPublic safety agencies, emergency services

Temporary Fema Call Center roles focus on handling disaster-related calls for FEMA, often requiring customer service skills. Emergency Response Dispatchers coordinate emergency services, requiring specialized certifications and quick decision-making. While both roles involve emergency communication, the FEMA call center is temporary and disaster-specific, whereas dispatchers work in ongoing emergency response operations.

Does working for FEMA pay well?

FEMA call center jobs are typically entry-level positions with pay rates aligned to federal pay scales, often starting around the General Schedule (GS) 5 or 6 level, which equates to approximately $30,000 to $45,000 annually. Compensation can vary based on location, experience, and specific role requirements, and some positions may include overtime or hazard pay during emergencies.

What are temporary FEMA call center hours?

Temporary FEMA call center hours typically align with disaster response needs and can vary, but they often operate extended hours, including evenings and weekends, to assist affected individuals. Employees may be required to work shifts that cover 24-hour operations during peak times, and training on emergency communication tools is usually provided.

What cities are hiring for Temporary Fema Call Center jobs?

Cities with the most Temporary Fema Call Center job openings:

What are the most commonly searched types of Fema Call Center jobs?

The most popular types of Fema Call Center jobs are:

What states have the most Temporary Fema Call Center jobs?

States with the most job openings for Temporary Fema Call Center jobs include:

Temporary Fema Call Center jobs near you

Call Center

Just Staffing

Surprise, AZ

$15.50 - $19.50/hr

Full-time

Re-posted 24 days ago

Job description

Call Center Representative
Just Staffing AZ - Phoenix, AZ
About Just Staffing AZ:
Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding temporary and contract opportunities. We pride ourselves on our commitment to building strong relationships with both our clients and candidates.
Job Summary:
We are currently seeking a friendly and experienced Call Center Representative to join our team on a temporary basis. In this role, you will be responsible for providing excellent customer service, handling inquiries, and supporting the overall operations of our Phoenix-based call center.
Key Responsibilities:
- Respond to incoming calls and emails from customers in a professional and courteous manner
- Troubleshoot issues, answer questions, and provide solutions to customer concerns
- Accurately document customer interactions and maintain detailed records
- Collaborate with team members to ensure efficient and effective call center operations
- Adhere to all company policies, procedures, and quality standards
Qualifications:
- 1+ years of experience as a Customer Service Representative or in a similar call center role
- Strong communication and interpersonal skills
- Excellent problem-solving and critical thinking abilities
- Proficiency in using computer systems and customer relationship management (CRM) software
- Ability to work in a fast-paced, high-volume environment
Working Conditions:
This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a professional office setting, and there may be periods of extended sitting and use of a computer.
Just Staffing AZ is an equal opportunity employer and is committed to creating a diverse and inclusive work environment.