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How much do from home fema call center jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for from home fema call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between From Home Fema Call Center vs From Home Disaster Assistance Call Center?

AspectFrom Home Fema Call CenterFrom Home Disaster Assistance Call Center
Required CredentialsHigh school diploma, customer service experience, FEMA trainingHigh school diploma, customer service skills, disaster assistance training
Work EnvironmentRemote call center, FEMA-specific protocolsRemote call center, general disaster aid procedures
Employer & IndustryFederal Emergency Management Agency (FEMA), governmentVarious disaster relief agencies, government and non-profit sectors
Common Search & ComparisonYesYes

Both roles involve providing support to disaster-affected individuals remotely, requiring similar credentials and customer service skills. The main difference lies in the specific agency and protocols: FEMA Call Center agents focus on FEMA-specific procedures, while Disaster Assistance Call Center agents may work for various agencies handling broader disaster relief efforts.

What cities are hiring for From Home Fema Call Center jobs? Cities with the most From Home Fema Call Center job openings:
What are the most commonly searched types of Fema Call Center jobs? The most popular types of Fema Call Center jobs are:
What states have the most From Home Fema Call Center jobs? States with the most job openings for From Home Fema Call Center jobs include:
From Home Fema Call Center jobs near you

Work From Home - Virtual Outbound Call Center Representatives

Windy City Call Center

Remote

$15 - $17/hr

Other

PTO

Re-posted 13 days ago

Job description

Virtual Call Center Representative

We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.

We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.

About the Position

As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.

This is a remote position that requires focus, consistency, and professionalism.

Schedule

• Monday through Friday between 9:00 AM and 7:00 PM Central Time

• One weekend day required (minimum of 4 hours)

• Fixed schedule, but you may build within company hours

Requirements

• Outbound call center experience is required

• Strong communication and listening skills

• Professional and courteous phone presence

• Ability to meet and exceed goals and performance metrics

• Comfortable multitasking between phone conversations and computer systems

• 35 WPM minimum typing speed

• Quick to apply feedback and eager to improve

• Reliable and self-motivated with a positive team attitude

• Able to commit to a consistent Full time work schedule

Pay and Benefits

$15.00 – $17.00 per hour based on experience

Pay increase after 30 days of employment

Paid Time Off (PTO) after 90 days for both full-time and part-time employees

Paid online training

Career advancement opportunities – many of our team members have moved into management roles

Home Office and Technical Requirements

You will log into our system from home using your own computer and internet connection. No personal phone is required.

All applicants must meet the following technical requirements:

  • High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)
  • Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor
  • Webcam for virtual meetings and training
  • Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers
  • Headset provided after hire

Apply