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Flexible Fema Call Center Jobs (NOW HIRING)

Hickory Treatment Center

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department: Admissions Direct Report To ... Dental insurance * Flexible schedule * Health insurance * PTO * Vision insurance * Career ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Must be flexible and have the ability to work weekends if needed!

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Must be flexible and have the ability to work weekends if needed!

Ocean Canyon Resorts

Call Center

Texarkana, TX

$14.75 - $18.50/hr

```html Call Center Representative Location: Texarkana, Texas, 75501 Job Overview We are seeking a ... Flexible availability, including evenings and weekends as needed. How to Apply If you are ...

General Call Center | Full-Time

Call Center Agent

Dallas, TX · On-site

$15 - $19.50/hr

Call Centre Agents MCI is one of the fastest-growing tech-enabled business services companies in ... We offer flexible scheduling with both full-time and part-time positions available. To be ...

Hickory Recovery

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department : Admissions Direct Report To ... Flexible schedule  * Health insurance  * PTO  * Vision insurance  * Career development 

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

thryvlgbt

Call Center Morning

Manhattan, NY

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

thryvlgbt

Call Center Evening

Atlanta, GA

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

Menards

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

Flexible scheduling during Call Center hours of operation * PM availability preferred, * weekend availability is required Additional Requirements: * Must be able to work ONSITE at the General Office ...

Menard, Inc

Part Time Call Center

Eau Claire, WI

$16.35/hr

Flexible scheduling during Call Center hours of operation * PM availability preferred, * weekend availability is required Additional Requirements: * Must be able to work ONSITE at the General Office ...

Menards, Inc.

Part Time Call Center

Eau Claire, WI · On-site

$16.35/hr

Flexible scheduling during Call Center hours of operation * PM availability preferred, * weekend availability is required Additional Requirements: * Must be able to work ONSITE at the General Office ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

We pride ourselves in providing flexible, high quality customer support solutions with an emphasis ... The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and Team Lead ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Ability to work flexible hours to accommodate call center shifts. Preferred Qualifications: * Associate's degree * Experience specifically in healthcare services or medical call centers. * Knowledge ...

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All JobsFema Call Center JobsFlexible Fema Call Center Jobs

Flexible Fema Call Center information

See salary details

$10

$17

$25

How much do flexible fema call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for flexible fema call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a flexible FEMA call center representative?

A Flexible FEMA Call Center job involves providing support and information to individuals affected by disasters, working for the Federal Emergency Management Agency (FEMA). Employees in these roles answer calls from the public, assist with disaster assistance applications, and provide guidance about available resources. The 'flexible' aspect typically refers to the option for variable hours, part-time work, or remote work arrangements, making it suitable for those needing a non-traditional schedule. These jobs are critical during times of national emergencies, requiring strong communication skills and empathy.

What are the key skills and qualifications needed to thrive as a flexible FEMA call center representative?

To thrive as a Flexible FEMA Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and FEMA guidelines or relevant certifications is typically required. Patience, adaptability, and empathy help you effectively assist distressed callers and handle dynamic situations. These skills and qualities are vital to provide accurate information, ensure caller satisfaction, and support disaster response efforts efficiently.

What are some common challenges faced by employees in a flexible FEMA call center role, and how can they be managed?

Working in a flexible FEMA call center position often involves handling a high volume of calls from individuals experiencing significant stress or hardship, especially during disaster response periods. Employees may find it challenging to manage emotional conversations while maintaining accuracy and professionalism. To succeed, it’s important to utilize stress management techniques, take scheduled breaks, and make use of support resources provided by the employer. Team leads and supervisors are typically available to offer guidance and debrief after particularly difficult calls. Collaboration and communication with teammates can also help create a supportive work environment.

What is the difference between Flexible Fema Call Center vs Flexible Emergency Response Coordinator?

AspectFlexible Fema Call CenterFlexible Emergency Response Coordinator
Required CredentialsHigh school diploma or equivalent; training in emergency protocolsRelevant certifications in emergency management or coordination
Work EnvironmentCall centers, remote or on-site, handling emergency inquiriesField and office settings, coordinating emergency responses
Employer & Industry UsageFederal agencies, disaster response organizationsGovernment agencies, emergency management firms

The Flexible Fema Call Center primarily handles inbound calls related to disaster assistance, requiring communication skills and basic emergency knowledge. In contrast, the Flexible Emergency Response Coordinator manages on-the-ground coordination during emergencies, often requiring specialized certifications. Both roles are vital in disaster management but differ in responsibilities, work environment, and required credentials.

What cities are hiring for Flexible Fema Call Center jobs?

Cities with the most Flexible Fema Call Center job openings:

What are the most commonly searched types of Fema Call Center jobs?

The most popular types of Fema Call Center jobs are:

What states have the most Flexible Fema Call Center jobs?

States with the most job openings for Flexible Fema Call Center jobs include:

Flexible Fema Call Center jobs near you

Call Center

Hickory Treatment Center

Indianapolis, IN • On-site

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Call Center Representative - Hickory Recovery Network
Department: Admissions
Direct Report To: Director of Admissions
Job Type: Full-Time, 2nd Shift (3 -11pm), One weekend shift required
About the Role:

  • The Call Center Representative is an integral member of the Admissions team, functioning as the primary point of contact for prospective clients and referral partners. Under the immediate supervision of the Director of Admissions, the Call Center Representative will work to ensure the appropriate and timely conversion of direct inbound calls, emails, and other electronic referrals from outside providers. You'll work closely with other departments including Marketing, Medical & Clinical, and Utilization Review. Extensive contact via phone and email are daily expectations in a fast-paced environment assisting those seeking addictions treatment in a residential setting.
  • Casual work attire and shift differentials are available for some positions.
Why Hickory Recovery?
Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on
  • Delivering personalized, top tier care that fosters healing and improves wellbeing
  • Ensuring every individual has access to the best possible support and treatment
Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It's Hickory's primary goal to offer expert treatment for all we serve.
What We Offer:
  • 401k
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • PTO
  • Vision insurance
  • Career development
  • Mental health days
  • Holiday pay

Job Qualifications:
  • High School diploma or equivalency required.
  • An ability to learn quickly, multi-task, and utilize effective communication skills.
  • Positive demeanor and clear understanding of professional boundaries with clients.
  • Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
  • Dependability and punctuality are essential to this role.
Key Responsibilities:
  • Maintain adherence to HIPAA compliance in ALL communication regarding clients in treatment.
  • Consistent, daily, engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
  • Ability to learn and grow in understanding of alcohol/substance use disorders and treatment options.
  • Minimum 1 year of employment as Call Center Representative I
  • Not currently on any type of performance monitoring
  • Maintains strict confidentiality of client information and records without exception.
  • Clarity surrounding cultural sensitivity and professional boundaries.
  • Attends all staff meetings and trainings as directed by supervisor.
  • Review of incoming documentation to determine appropriate Level of Care
  • Assist with training and development of new staff, and ongoing review of their work during probationary period as directed by Manager.
  • Quality Review and coaching of Call Center Rep I performance
  • May assist in monitoring and distribution of incoming referrals.
  • May assist in development, testing, and implementation of new processes and procedures as directed by Manager.
  • Assist with arranging transportation of clients through use of State-funded services and company driver.
  • Additional duties as assigned by Director of Admissions.

Compensation: Starting at $19.00 hourly
For more information: www.hickorytreatmentcenters.com

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