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Temporary Email Chat Agent Jobs (NOW HIRING)

Maximus

Customer Service Rep II (Remote and Temporary)

VA · On-site +1

$16 - $21.75/hr

CDC-INFO offers customer service via phone, email, or chat to provide the most up-to-date, reliable ... This is a temporary position that requires you to use your own personal equipment. See below for ...

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site +1

$23.42 - $26/hr

... issues via phone, email, chat, and ticketing systems. The L1 agent triages incoming requests ... resolves common issues independently, and escalates complex problems to L2/L3 support teams as ...

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will support internal and external customers and dealers through email, chat and direct phone calls. Daily activities include: * Entering order/transactional information ...

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site

$23.42 - $26/hr

... issues via phone, email, chat, and ticketing systems. The L1 agent triages incoming requests ... resolves common issues independently, and escalates complex problems to L2/L3 support teams as ...

Goosehead Insurance

Senior Client Support Agent

Roanoke, TX · Hybrid

$18 - $24/hr

Service Agent (Intro Call) The Service Agent (Intro Call) delivers front-line support through ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...

Learning Care Group

IT Help Desk Agent

Novi, MI

$23.42 - $26/hr

... issues via phone, email, chat, and ticketing systems. The L1 agent triages incoming requests ... resolves common issues independently, and escalates complex problems to L2/L3 support teams as ...

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site

$23.42 - $26/hr

... issues via phone, email, chat, and ticketing systems. The L1 agent triages incoming requests ... resolves common issues independently, and escalates complex problems to L2/L3 support teams as ...

BCforward

Customer Service Agent

San Jose, CA

$17.13/hr

Customer Service Agent Location: San Jose CA 95113 Duration: 12+month Rate:$17.13/Hr on W2 The ... Through email and chat, you will resolve issues related to uploading, publishing, and maintaining ...

smiledoctors

Regional PSC Agent

Pensacola, FL

$14.25 - $19/hr

We are looking for a Regional PSC Agent to join our team. If you are looking for an opportunity to ... Basic knowledge of digital applications including web, email, chat, text, etc. This is the perfect ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc.

Customer Service Agent

Carlsbad, CA

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... Resolve moderate-to-complex inquiries via email/chat. * Execute policy endorsements and audits ...

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All JobsTemporary Email Chat Agent Jobs

Temporary Email Chat Agent information

See salary details

$5

$17

$24

How much do temporary email chat agent jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for temporary email chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Temporary Email Chat Agent vs Customer Support Chat Agent?

AspectTemporary Email Chat AgentCustomer Support Chat Agent
CredentialsBasic communication skills, familiarity with email/chat platformsCustomer service experience, communication skills, sometimes specific product knowledge
Work EnvironmentRemote, flexible hours, short-term or project-basedRemote or on-site, regular hours, ongoing support roles
Industry UsageOnline services, e-commerce, tech supportRetail, telecom, software companies, various industries

Temporary Email Chat Agents primarily handle quick, email-based customer interactions for specific projects or short-term needs, focusing on basic communication. Customer Support Chat Agents provide ongoing support, often requiring deeper product knowledge and consistent engagement. Both roles are essential in customer service but differ mainly in scope and duration.

What cities are hiring for Temporary Email Chat Agent jobs? Cities with the most Temporary Email Chat Agent job openings:
What are the most commonly searched types of Email Chat Agent jobs? The most popular types of Email Chat Agent jobs are:
What states have the most Temporary Email Chat Agent jobs? States with the most job openings for Temporary Email Chat Agent jobs include:
Temporary Email Chat Agent jobs near you
Contact Center Agent

Contact Center Agent

Immersion Consulting, LLC

Annapolis, MD

$16 - $21.75/hr

Other

Posted 18 days ago

Job description

Description

At Immersion Consulting, we're driven by a simple mission: deliver meaningful work that makes a real impact. We support Federal agencies with high-quality customer experience, operational excellence, and innovative problem-solving. We rely on talented people to make that possible. Our teams are collaborative, mission-focused, and committed to helping others. The Contact Center Agent role is key to ensuring exceptional service for millions of customers, and we're looking for individuals who take pride in accuracy, empathy, and professional growth.


Contact Center Agents are responsible for providing timely, accurate, and customer-focused assistance to Federal annuitants during Open Season and throughout Pre- and Post-Open Season periods. Supports inquiries via phone, IVR-assisted calls, email, chat, and other communication channels. They ensure data integrity and follow strict timeliness and quality standards.


Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries related to FEHB, PSHB, and FEDVIP programs. 
  • Process address changes, enrollment changes, cancellation/suspension requests, and other Open Season transactions.
  • Utilize secure systems to enter and update customer information.
  • Provide accurate guidance based on OPM-provided scripts, plan information, and regulatory requirements.
  • Use IVR, web chat, email, and other technology solutions to support customer interactions.
  • Escalate complex cases or special handling situations per contract guidelines.
  • Maintain confidentiality and comply with privacy and security requirements (FISMA, HIPAA, NIST).
  • Meet performance metrics such as Average Speed of Answer, customer satisfaction scores, and accuracy standards.

Requirements

  • High school diploma and 0-2 years of contact center or customer service experience.
  • Strong communication and problem-solving skills.
  • Ability to work in a high-volume, time-sensitive environment 

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