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How much do temporary csr jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for temporary csr in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Temporary Csr vs Customer Service Representative?

AspectTemporary CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; customer service skills training
Work EnvironmentTemporary assignments in call centers, retail, or corporate settingsPermanent roles in similar environments
Employer & Industry UsageTemporary staffing agencies, seasonal businessesCompanies across retail, telecom, finance, and more
Search & Comparison IntentTemporary Csr vs Customer Service RepresentativeLong-term vs short-term customer service roles

Temporary CSR roles are short-term positions often filled through staffing agencies, ideal for seasonal or project-based needs. Customer Service Representatives are permanent employees providing ongoing support. Both roles require similar skills but differ mainly in duration and employment type.

What cities are hiring for Temporary Csr jobs? Cities with the most Temporary Csr job openings:
What are the most commonly searched types of Csr jobs? The most popular types of Csr jobs are:
What states have the most Temporary Csr jobs? States with the most job openings for Temporary Csr jobs include:
Temporary Csr jobs near you

Temporary Customer Service Representative (Onsite)

UPMC Senior Communities

Pittsburgh, PA • On-site

$19.67 - $30.40/hr

Full-time

Medical

Posted 23 days ago

Job description

Make a difference every day by supporting members during some of their most important moments. UPMC Health Plan is hiring temporary staff to join our award-winning Member Services Team as a Temporary Health Care Concierge, the voice of UPMC Health Plan. In this role, you'll help members understand their health coverage, solve problems, and navigate their benefits with confidence.
This is a high-volume, 100% phone-based role where you'll spend your entire scheduled shift assisting members back-to-back in a highly technical, fast-paced call center environment providing clear, compassionate, and knowledgeable support.
This is a fully onsite position.
What You'll Do
  • Respond to high volumes of incoming calls, emails, and chats from members and providers
  • Help members understand benefits, claims, prior authorizations, billing, and coverage details
  • Resolve issues accurately and efficiently to avoid repeat calls
  • Document all interactions while listening and responding in real time
  • Navigate multiple computer systems at once
  • Make outbound follow-up calls when needed
  • Stay informed on policies, products, and system updates
  • Deliver professional, empathetic service-every call, every time

What You Need to Know:
  • Pay: Set Rate of $20
  • Hours of Operation: Monday- Friday, 8:00 AM - 8:00 PM
  • Schedule: Must be available to work an 8 hour shift which includes daylight and evening shifts
  • Mandatory Overtime:
    • 30-90 minutes of mandatory overtime per day, scheduled weekly
  • Holiday Coverage:
  • Availability to work certain holidays is required, including New Year's Day and Martin Luther King Jr. Day
  • Location: In-person at Harbor Gardens (1650 Metropolitan Street, Pittsburgh, PA 15233)
  • Training: M-F, 8 am - 4 pm: In-person, Paid, comprehensive on-the-job training provided
    If you're ready to bring your customer service skills to a team that values excellence, apply today and help us make a difference in the lives of our members!

Qualifications:
  • High school diploma or equivalent required. College degree preferred.
  • Minimum of 2 years of customer service and/or call center experience.
  • Proficient in typing and writing skills required.
  • Ability to make independent decisions required.
  • Knowledge of Microsoft Office and Excel spreadsheet program preferred.
  • Complex analytical skills necessary to evaluate customer inquiries.
  • Demonstrates good organizational skills.
  • A desire to help others and portray empathy in all situations.
  • Ability to learn complex health plan information.
  • Demonstrate flexibility and motivation to learn & grow in the position.
  • Flexibility in work schedule.
    Licensure, Certifications, and Clearances:
  • Act 34 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

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