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As of Jun 9, 2026, the average yearly pay for temporary change management communications in the United States is $85,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $97,500.00 per year, depending on experience, location, and employer.
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Senior Manager, Change Management and Communication

Senior Manager, Change Management and Communication

Marriott

Bethesda, MD • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,129 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels

Job description

JOB SUMMARY

As the Sr. Manager, Change Management and Communications you will be responsible for supporting and facilitating the creation and execution of change management and communication strategies for several high-priority HR initiatives globally. The ideal candidate brings experience in managing technology, people and process changes through creative and operational engagement strategies that drive awareness, reduce risk to the business, facilitate buy-in and generate excitement across key stakeholders. The ideal candidate brings deep knowledge for communications and change management best practices as well as a collaborative work style that thrives in a fast-paced and rapidly changing environment. 

CANDIDATE PROFILE 

Education and Experience 

Required

  • Bachelor's degree required; graduate degree preferred in Communications, Marketing, Organizational Development, Business Management, or Related Field 
  • Minimum of six years of experience supporting or leading change management, communications, employee engagement
  • Experience influencing business leaders, providing communication and change management support

Preferred
    Strong writer and copy editor, translating complex or technical information into a digestible narrative 
    Ability to create visual materials, on brand and designed to engage associates
    Strong facilitation, presentation, and influencing skills to drive productive outcomes
    Expertise in performing change diagnostic work and needs assessments
    Strong program and project management skills essential, including the knowledge of the project lifecycle phases
 

CORE WORK ACTIVITIES

    Design and execute effective communication and change management strategies that reduce risks, inform and inspire and drive adoption of new processes, technologies and/or behaviors
    Manage multiple priorities on time in a fast-paced, rapidly evolving work environment
    Lead the execution of key change management deliverables including focus groups and insights gathering, impact assessments, risk analysis, stakeholder analysis and more
    Lead the creation, review and distribution of internal communications and engagement tactics including presentations and talking points, direct email, webinar development and execution, creative content and videos, intranet UI, and more
    Partner with HR teams to measure success in support of full life-cycle deployment efforts as well as ad-hoc projects - from assessment to implementation to sustainment
    Identify and resolve issues and risks, provide timely updates to leadership 
    Provide input to ensure learning programs, training, and support materials are effective
    Manage senior level clients/stakeholders within and outside of HR to translate business needs into change and engagement solutions
    Write and edit clear and concise communications; create visually appealing materials
    Lead the creation and execution of key deliverables like:
o    Communication and training strategy
o    Change impact analyses and stakeholder assessments to determine change management needs for diverse audiences
o    Deployment readiness checklists 
o    Creative materials - videos, posters, graphics, flyers
o    Facilitate meetings, reviews, and work collaboratively across the organization to produce effective results
o    Measurement strategy to measure the effectiveness of change management and deployment efforts; set targets, track results and create plans to improve programs
 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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