About the Role Radius Packaging is seeking an IT Network Support Specialist to join our team. This position serves as the primary technical support resource for end-users and is responsible for ...
About the Role Radius Packaging is seeking an IT Network Support Specialist to join our team. This position serves as the primary technical support resource for end-users and is responsible for ...
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Information Services Support Technician
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Performs setup, configuration, installation, and support functions for PCs, printers and telephones. Installs and troubleshoots various software applications as needed. Assists the Network Engineer ...
Information Services Support Technician
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Performs setup, configuration, installation, and support functions for PCs, printers and telephones. Installs and troubleshoots various software applications as needed. Assists the Network Engineer ...
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$21 - $28.75/hr
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Temp It Support Technician information
See Racine, WI salary details
$13.30 - $15.25
3% of jobs
$15.25 - $17.19
7% of jobs
$17.19 - $19.14
12% of jobs
$19.50 is the 25th percentile. Wages below this are outliers.
$19.14 - $21.09
16% of jobs
The median wage is $22.40 / hr.
$21.09 - $23.03
18% of jobs
$23.03 - $24.98
14% of jobs
$25.91 is the 75th percentile. Wages above this are outliers.
$24.98 - $26.92
12% of jobs
$26.92 - $28.87
8% of jobs
$28.87 - $30.82
5% of jobs
$30.82 - $32.76
3% of jobs
$32.76 - $34.71
2% of jobs
$13
$23
$34
How much do temp it support technician jobs pay per hour?
What is the difference between Temp It Support Technician vs Help Desk Technician?
| Aspect | Temp It Support Technician | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often required) | CompTIA A+, HDI-SCA (preferred) |
| Work Environment | Temporary assignments, onsite or remote support | Help desk, call centers, support centers |
| Employer & Industry | IT service providers, staffing agencies, corporate IT | Corporate IT departments, MSPs, tech support firms |
The Temp It Support Technician and Help Desk Technician roles share similar certifications and work environments, often involving troubleshooting hardware and software issues. The main difference is that a Temp It Support Technician typically works on short-term or contract assignments, while Help Desk Technicians are usually employed full-time within organizations. Both roles are essential in providing technical support, but the Temp It Support Technician offers flexible, temporary support solutions for various clients.
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 24 days ago
Job description
Radius Packaging is an award-winning manufacturer driven by quality, innovation, and people. We were proud to be named Plastics News - Plastics Processor of the Year, along with being recognized as a Top Workplace by the Milwaukee Journal Sentinel for two consecutive years. These honors reflect not only our operational excellence, but also the strong, people-first culture we've built.
Our culture is grounded in "The Radius Way" - our core values and guiding principles:
- Champion Positive Change
- Act with Integrity
- Strive for Excellence
- Emphasize Community
- Work Together
At Radius, IT professionals are trusted partners to the business. You'll be empowered to solve problems, support operations across multiple sites, and play a critical role in keeping our systems, network, and end-users running efficiently and securely.
About the Role
Radius Packaging is seeking an IT Network Support Specialist to join our team. This position serves as the primary technical support resource for end-users and is responsible for troubleshooting, diagnosing, and resolving hardware, software, and network issues across the organization.
This role is located onsite in New Berlin, WI and requires flexibility to support business operations in New Berlin, Delavan and West Allis, including after-hours support as needed.
Key Responsibilities
- Serve as the primary point of contact for end-users seeking technical assistance.
- Troubleshoot, diagnose, and resolve computer hardware, software, and network issues.
- Determine appropriate solutions, obtaining clarification when necessary.
- Set up, configure, and maintain end-user computers, mobile devices, and related equipment.
- Administer and maintain Active Directory.
- Maintain IT asset tracking and Access database records.
- Utilize remote troubleshooting tools to support all company locations.
- Monitor, interface with, configure, and manage systems using dashboards and administrative tools.
- Support and maintain uptime of the ERP system and organizational network.
- Work with external vendors to resolve complex technical issues and implement solutions.
- Create and maintain IT instructional documentation for both the IT team and end-users.
- Relay detailed resolution notes and updates to the IT Manager and team.
- Develop IT presentations and slides for quarterly business meetings.
- Provide after-hours support, including weekends and holidays, as required.
- Work a minimum of 45 hours per week.
- Maintain compliance with GMP, Food Safety, and Food Quality requirements.
- Actively support other teams and assist with open tasks and IT-related projects as needed.
- Bachelor's degree in Information Technology, Computer Science, or related field preferred (or equivalent practical experience).
- 2-5 years of hands-on IT support experience in a business or manufacturing environment.
- Experience supporting multi-site networks and end-users preferred.
- Strong understanding of computer systems, networks, mobile devices, and technical infrastructure.
- Demonstrated ability to diagnose and resolve complex technical issues.
- Excellent communication and documentation skills.
- Ability to work independently, prioritize tasks, and act as a self-starter.
- High attention to detail, accuracy, and follow-through.
- Ability to work effectively in a team-oriented environment.
- Demonstrated leadership capability and willingness to assist others.
- Strong administrative and organizational skill set.
Radius Packaging offers a competitive total rewards package, including:
- Medical, dental, and vision insurance
- Vacation and company-paid holidays
- 401(k) with company match
- Bonus potential
- Company-paid life insurance and disability coverage
- Health Savings Accounts (HSA) and FSA options (health & dependent care)
- Ongoing training and professional development
- Employee referral bonus program
About Radius Packaging
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
New Berlin, WI, US
Year founded
1972