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Teller Jobs in Springfield, MA (NOW HIRING)

Td

Associate Banker I - Glastonbury, CT

Glastonbury, CT

$21.50 - $26.75/hr

Personal & Commercial Banking The Teller II works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy ...

TD Bank Group

Teller II - Glastonbury, CT

Glastonbury, CT · On-site

$21.50 - $26.75/hr

Personal & Commercial Banking The Teller II works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy ...

Berkshire Bank

Teller

South Hadley, MA · On-site

$20 - $24.91/hr

The Teller position serves as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience. Cultivate ...

ION Financial MHC INC

Teller - Part Time 28

South Windsor, CT · On-site

$15.50 - $19.50/hr

As a Teller you are responsible for: Provide friendly, personalized service to Bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for ...

Ion Bank

Teller - Part Time 28

South Windsor, CT

$15.50 - $19.50/hr

As a Teller you are responsible for: Provide friendly, personalized service to Bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for ...

Ion Bank

Teller - Part Time 28

South Windsor, CT · On-site

$15.50 - $19.50/hr

As a Teller you are responsible for: Provide friendly, personalized service to Bank customers; establish rapport to recognize and meet their banking needs. Perform financial transactions for ...

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All JobsTeller JobsTeller Jobs in Springfield, MA

Teller information

See Springfield, MA salary details

$11

$17

$23

How much do teller jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for teller in Springfield, MA is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

How does a teller collaborate with other bank staff to ensure smooth branch operations?

Tellers work closely with branch managers, customer service representatives, and other banking staff to provide efficient customer service and maintain accurate transaction records. They often communicate regularly with supervisors to resolve discrepancies, process special transactions, and report any suspicious activity. Teamwork is essential, as Tellers may assist each other during busy periods and coordinate with back-office staff to address customer needs swiftly. This collaborative environment helps ensure both compliance and customer satisfaction.

What is the difference between Teller vs Customer Service Representative?

AspectTellerCustomer Service Representative
CredentialsHigh school diploma or equivalent; some positions may require certificationHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branch, handling cash and transactionsCall centers, retail stores, or bank branches, assisting customers with inquiries
Employer & Industry UsagePrimarily banks and credit unionsBanks, retail, telecommunications, and service industries
Common Search & ComparisonYesYes

The main difference between a Teller and a Customer Service Representative is that Tellers primarily handle cash transactions and account deposits or withdrawals within a bank branch, while Customer Service Representatives assist customers with inquiries, account issues, and service requests across various industries. Both roles require strong communication skills, but Tellers focus more on financial transactions, whereas Customer Service Representatives provide broader customer support.

What is a teller?

A teller is a bank professional who provides face-to-face service to bank customers. Bank tellers have a variety of duties, but they primarily cash checks and process deposits and withdrawals. A teller can also provide customer service for customers with questions on savings accounts, interest rates, exchange rates, and banking products.

Is it easy to get hired as a teller?

Getting hired as a teller is generally achievable with a high school diploma or equivalent and good customer service skills. Employers often look for basic math abilities, attention to detail, and prior cash handling experience, but the hiring process can vary by employer and location.

What are the key skills and qualifications needed to thrive as a teller, and why are they important?

To thrive as a Teller, you need strong numeracy, attention to detail, and a high school diploma or equivalent, often complemented by prior cash-handling experience. Familiarity with banking software, point-of-sale (POS) systems, and currency counters is typically required. Excellent customer service, communication, and problem-solving skills help Tellers build rapport and resolve client issues efficiently. These abilities are crucial for ensuring accurate transactions, minimizing errors, and delivering a positive customer experience in a financial setting.
More about Teller jobs
What are the most commonly searched types of Teller jobs in Springfield, MA? The most popular types of Teller jobs in Springfield, MA are:
What are popular job titles related to Teller jobs in Springfield, MA? For Teller jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Teller jobs in Springfield, MA look for? The top searched job categories for Teller jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Teller jobs? Cities near Springfield, MA with the most Teller job openings:
Teller jobs near you
Infographic showing various Teller job openings in Springfield, MA as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,224 per year, or $17.4 per hour.

Head Teller II (FT) - Bloomfield Branch

Westfield Bank

Bloomfield, CT • On-site

$16 - $20/hr

Other

Re-posted 9 days ago

Job description

Position: Head Teller II                             

Department: Retail Banking

Job Status: Full-Time                                                                      

FLSA Status: Non-Exempt     

Grade:  8                                                                                          

Reports to: Branch Manager                                                                       

Amount of Travel Required: Some Travel      

Positions Supervised: Tellers and Senior Teller


POSITION SUMMARY

Supervises the teller line of a mid-size branch.  A level 2 branch is based on teller staff FTE, Deposits, Teller Transaction Volumes, Teller Referral Goals, Cash Limits, and Business Deposit Volume and, as applicable: Sunday Hours.  Processes various transactions to provide prompt and quality service to present and potential customers.

ESSENTIAL FUNCTIONS

  • Adheres to established Westfield Bank customer service standards.
  • Applies the Westfield Bank Service and Sales Process during customer interaction to acquire and enhance customer relationships if applicable.
  • Supervises the teller line by:
    • Allocating and coordinating the workflow.
    • Guiding and advising subordinates in the more complex phases of their work.
    • Training new employees.
    • Monitoring regulatory compliance.
    • Helping to ensure operational excellence.
  • Provides backup coverage to the management team.
  • Responsible for maintaining security and supply of cash vault.
  • Performs Teller administrative duties such as auditing Tellers, money supply at teller stations, and attendance records.
  • Oversees Teller work for adherence to bank policy and compliance.
  • Proves cash drawer at end of day.
  • Leads the teller team to refer bank services and meet assigned sales goals through the sale of bank products and services to meet customers banking needs.
  • Balances ATM, maintains security of cash vault and performs semi-annual cash audits.
  • Must complete BSA, AML, and other Regulatory and Continuing Education as assigned.
  • Must adhere to all bank and regulatory policies and procedures specific to position. Assumes additional responsibilities as requested.

POSITION QUALIFICATIONS

Competencies

  • Customer Relations
  • Decision Making /Judgment
  • Job Knowledge
  • Leadership
  • Quality

Education/Experience/Skills

  • High School Diploma or GED required.
  • 1 year experience as a Senior Teller preferred.
  • Previous supervisory experience preferred.
  • Ability to lead others.

PHYSICAL DEMANDS

Physical Demands

Stand: F (Frequently)

Walk: F (Frequently)

Sit: O (Occasionally)

Handling / Fingering: C (Constantly)

Reach Outward: F (Frequently)

Reach Above Shoulder: O (Occasionally)

Climb: O (Occasionally)

Crawl: N (Not Applicable)

Squat or Kneel: F (Frequently)

Bend: F (Frequently)

Lift/Carry

10 lbs or less: F (Frequently)

11-20 lbs: F (Frequently)

21-50 lbs: O (Occasionally)

51-100 lbs: N (Not Applicable)

Over 100 lbs: N (Not Applicable)

Push/Pull

12 lbs or less: O (Occasionally)

13-25 lbs: O (Occasionally)

26-40 lbs: O (Occasionally)

41-100 lbs: O (Occasionally)

N   (Not Applicable)        Activity is not applicable to this occupation.

O  (Occasionally)             Occupation requires this activity up to 33% of the time (0-2.5+ hrs/day)

F  (Frequently)                  Occupation requires this activity from 33%-66% of the time (2.5-5.5+ hrs/day)

C  (Constantly)                  Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Other Physical Requirements

None

Westfield Bank has reviewed this job description to ensure that essential functions and basic duties have been included.   It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities.  Additional functions and requirements may be assigned by supervisors as deemed appropriate.


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