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Assistant Teller Jobs in Springfield, MA (NOW HIRING)

Berkshire Bank

Teller

South Hadley, MA · On-site

$20 - $24.91/hr

... Assist customers with digital banking services and recommend convenient banking options. • ... teller incentive goals and contribute to overall branch goals. • Actively participate in all ...

3M HEALTHCARE

Teller

Longmeadow, MA · On-site

$18 - $26.21/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

M&T Bank

Teller

Vernon, CT

$19 - $28.84/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

3M HEALTHCARE

Teller

Longmeadow, MA · On-site

$18 - $26.21/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

M&T Bank

Teller

Agawam, MA · On-site

$18 - $26.21/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

M&T Bank

Teller

Agawam, MA · On-site

$18 - $26.21/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

M&T Bank

Teller

Vernon, CT · On-site

$19 - $28.84/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

Freedom Credit Union

FT TELLER

Ludlow, MA

$16.50 - $20.80/hr

Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions. Assist other ...

Freedom Credit Union

PT TELLER

Northampton, MA

$16.64 - $24.96/hr

Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions. * Assist other ...

Freedom Credit Union

FT TELLER

Ludlow, MA · On-site

$20.80/hr

... Assist other departments and branches with transactions as needed; provide support for the department and branch managers in fulfilling member requests. • Create and maintain a clean, neat ...

Freedom Credit Union

PT TELLER

Northampton, MA · On-site

$16 - $20/hr

Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions. * Assist other ...

M&T Bank

Teller (Eastfield branch)

Springfield, MA · On-site

$18 - $26.21/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

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Assistant Teller information

See Springfield, MA salary details

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How much do assistant teller jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for assistant teller in Springfield, MA is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges an assistant teller might face during peak banking hours, and how can they effectively manage these situations?

During peak banking hours, Assistant Tellers often encounter large volumes of customers and increased transaction complexity, which can lead to longer wait times and pressure to maintain accuracy. Successfully managing these situations requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Utilizing time management techniques, prioritizing tasks efficiently, and communicating clearly with both customers and team members can help ensure smooth workflow and positive customer experiences.

What are the key skills and qualifications needed to thrive as an assistant teller?

To thrive as an Assistant Teller, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is typically required. Excellent customer service, integrity, and effective communication help build trust and resolve client inquiries efficiently. These skills ensure accurate transactions, regulatory compliance, and positive customer experiences in a financial environment.

Is it easy to get hired as an assistant teller?

Getting hired as an assistant teller typically requires a high school diploma or equivalent and good customer service skills. Employers often look for previous cash handling experience and basic math abilities, and the hiring process may include interviews and background checks. Competition can vary depending on the location and bank size, but entry-level positions are generally accessible to qualified candidates.

What is the difference between Assistant Teller vs Teller?

AspectAssistant TellerTeller
Required CredentialsHigh school diploma or equivalent; basic cash handling skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentBank branches, assisting senior tellersBank branches, directly serving customers
Job ResponsibilitiesSupporting tellers, handling transactions under supervisionProcessing customer transactions, deposits, withdrawals

The Assistant Teller role typically involves supporting tellers with daily tasks and handling transactions under supervision, while Tellers directly serve customers and process transactions independently. Both roles require similar credentials and work in the same environment, but Tellers usually have more responsibility and autonomy.

What is an assistant teller?

Assistant Tellers are entry-level bank employees who handle routine financial transactions for customers, such as deposits, withdrawals, check cashing, and payments. They provide customer service by answering questions, addressing concerns, and ensuring the accuracy of all transactions. Assistant Tellers also help maintain and balance cash drawers, process paperwork, and may assist with opening or closing accounts under the supervision of more senior staff. The role requires attention to detail, strong communication skills, and a commitment to maintaining confidentiality and security.

What are the most commonly searched types of Teller jobs in Springfield, MA?

The most popular types of Teller jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Assistant Teller jobs?

Cities near Springfield, MA with the most Assistant Teller job openings:

Assistant Teller jobs near you

Teller

Berkshire Bank

South Hadley, MA • On-site

$20 - $24.91/hr

Full-time

Posted 25 days ago

Berkshire Bank rating

6.7

Company rating: 6.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

136th of 171 rated banks

Job description

Division: Retail Banking
Department: Various - Branch Network
Reports to: Branch Manager
Status: Non-Exempt
Grade: 4
Salary Range: $20.00 - $24.91
Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
Location: South Hadley, MA
Purpose/Objective:
The Teller position serves as the main point of contact for customers, processing financial transactions efficiently and accurately while delivering an exceptional customer experience. Cultivate relationships, promote Beacon Bank's products and services, and support digital banking engagement. Ensure compliance with all bank policies, procedures, and regulatory requirements.
Key Accountabilities:
Customer Relationship Management
• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services to meet our customer needs.
• Assist customers with digital banking services and recommend convenient banking options.
• Participate in branch initiatives and community involvement to develop new business.
Sales & Referral Goals
• Recognize and offer recommendations for our customer needs and goals including referrals to line of business partners.
• Meet or exceed individual teller incentive goals and contribute to overall branch goals.
• Actively participate in all branch initiatives.
Transaction Processing & Operations
• Process financial transactions, including deposits, withdrawals, check cashing, loan payments, and other services.
• Maintain and balance a cash drawer daily within guidelines.
• Handle cash in an organized, timely, and accurate manner.
• Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments.
Branch Operations & Compliance
• Follow all bank policies and procedures, including security of bank assets and confidentiality of customer information with adherence to Customer Information Practices.
• Ensure compliance with all banking regulations, policies and procedures, including BSA/AML.
• Act as a deterrent to robbery and fraud by adhering to procedures.
Education:
• High school diploma or equivalent required.
Experience:
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.
Skills & Knowledge:
• Strong interpersonal skills.
• Enthusiastic, goal-oriented, and customer-focused.
• Ability to be flexible in a fast-paced environment.
Behavioral Expectations:
• Demonstrate teamwork, adaptability, accountability, and leadership, in alignment with Beacon Bank's core values. The Core Four are the guiding principles that illustrate what we stand for at Beacon Bank and how we serve our clients, colleagues and communities.
Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

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