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Assistant Teller Jobs in Springfield, MA (NOW HIRING)

Keybank

Teller

Hebron, CT · On-site

$18 - $23.08/hr

As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly. * Educating clients on managing their finances effectively and promoting ...

Berkshire Bank

Teller Supervisor

Springfield, MA · On-site

$20.50 - $32.12/hr

Teller Line Supervision & Operations * Assist in building and managing a sales culture to achieve branch goals and bank-wide initiatives. * Maintain cash drawer and vault responsibilities; ensure ...

Berkshire Bank

Teller

South Hadley, MA · On-site

$20 - $24.91/hr

... Assist customers with digital banking services and recommend convenient banking options. • ... teller incentive goals and contribute to overall branch goals. • Actively participate in all ...

Berkshire Bank

Teller

Southwick, MA · On-site

$20 - $24.91/hr

The Teller position serves as the main point of contact for customers, processing financial ... Handle cash in an organized, timely, and accurate manner. * Assist with daily branch ...

M&T Bank

Float Teller (East Springfield)

Springfield, MA · On-site

$18 - $26.21/hr

Float tellers will frequently travel to different branches within a designated area to assist branch staff as needed. Primary Responsibilities: Adhere to the established customer service standards ...

Robert Half

Banking Assistant

Ludlow, MA · On-site

$18 - $19/hr

Our client is seeking a detail-oriented and customer-focused Banking Assistant with prior teller experience to join their team. This role is ideal for someone who understands daily banking operations ...

New

M&T Bank

Teller

Vernon, CT

$19 - $28.84/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

M&T Bank

Teller

Agawam, MA · On-site

$18 - $26.21/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

M&T Bank

Teller

Vernon, CT · On-site

$19 - $28.84/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

M&T Bank

Teller

Agawam, MA

$18 - $26.21/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

Freedom Credit Union

FT TELLER

Ludlow, MA

$16.50 - $20.80/hr

Address inquiries on accounts, record amounts and dates of payments and other significant information, check member calculations and validate checks, cash or electronic transactions. Assist other ...

Freedom Credit Union

FT TELLER

Ludlow, MA · On-site

$20.80/hr

... Assist other departments and branches with transactions as needed; provide support for the department and branch managers in fulfilling member requests. • Create and maintain a clean, neat ...

M&T Bank

Teller - Somers, CT

Somers, CT · On-site

$19 - $28.84/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

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All JobsTeller JobsAssistant Teller JobsAssistant Teller Jobs in Springfield, MA

Assistant Teller information

See Springfield, MA salary details

$11

$17

$23

How much do assistant teller jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for assistant teller in Springfield, MA is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What is an assistant teller?

An assistant teller is a bank employee who supports tellers by handling customer transactions such as deposits, withdrawals, and account inquiries. They often work under the supervision of a lead teller and may use banking software to process transactions efficiently. Strong customer service skills and attention to detail are important for this role.

What are some common challenges an Assistant Teller might face during peak banking hours, and how can they effectively manage these situations?

During peak banking hours, Assistant Tellers often encounter large volumes of customers and increased transaction complexity, which can lead to longer wait times and pressure to maintain accuracy. Successfully managing these situations requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Utilizing time management techniques, prioritizing tasks efficiently, and communicating clearly with both customers and team members can help ensure smooth workflow and positive customer experiences.

Which bank pays most for tellers?

The highest-paying banks for tellers are typically large national or regional banks, such as JPMorgan Chase, Bank of America, and Wells Fargo, which often offer higher wages and benefits compared to smaller institutions. Salaries can vary based on location, experience, and certifications, with some banks offering additional incentives or bonuses for experienced tellers. Overall, large banks tend to pay more for teller positions due to their size and resources.

Can I get a job as a bank teller with no experience?

Bank teller positions often do not require prior experience, as employers typically provide on-the-job training. Having basic math skills, good customer service abilities, and a high school diploma or equivalent can help you qualify for entry-level teller roles.

Who is a teller's salary?

A teller's salary typically ranges from $25,000 to $35,000 annually, depending on experience, location, and the employer. Many tellers earn additional benefits such as health insurance and retirement plans, and some positions may require cash handling skills and customer service experience.

What are the key skills and qualifications needed to thrive as an Assistant Teller, and why are they important?

To thrive as an Assistant Teller, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is typically required. Excellent customer service, integrity, and effective communication help build trust and resolve client inquiries efficiently. These skills ensure accurate transactions, regulatory compliance, and positive customer experiences in a financial environment.

What is the difference between Assistant Teller vs Teller?

AspectAssistant TellerTeller
Required CredentialsHigh school diploma or equivalent; basic cash handling skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentBank branches, assisting senior tellersBank branches, directly serving customers
Job ResponsibilitiesSupporting tellers, handling transactions under supervisionProcessing customer transactions, deposits, withdrawals

The Assistant Teller role typically involves supporting tellers with daily tasks and handling transactions under supervision, while Tellers directly serve customers and process transactions independently. Both roles require similar credentials and work in the same environment, but Tellers usually have more responsibility and autonomy.

What are Assistant Tellers?

Assistant Tellers are entry-level bank employees who handle routine financial transactions for customers, such as deposits, withdrawals, check cashing, and payments. They provide customer service by answering questions, addressing concerns, and ensuring the accuracy of all transactions. Assistant Tellers also help maintain and balance cash drawers, process paperwork, and may assist with opening or closing accounts under the supervision of more senior staff. The role requires attention to detail, strong communication skills, and a commitment to maintaining confidentiality and security.
What are the most commonly searched types of Teller jobs in Springfield, MA? The most popular types of Teller jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Assistant Teller jobs? Cities near Springfield, MA with the most Assistant Teller job openings:
Assistant Teller jobs near you
Teller

Teller

Keybank

Hebron, CT • On-site

$18 - $23.08/hr

Full-time

Posted 9 days ago

KeyBank rating

8.4

Company rating: 8.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

40th of 170 rated banks

Job description

Location:

31 Main Street - Hebron, Connecticut 06248Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent client service in-person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Tellers, through conversations with clients, listen to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Essential Functions
  • Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially.
  • Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in-person branch setting.
  • Proactively work to identify and resolve client servicing issues, escalating as needed.
  • Listen for clues for financial wellness opportunities during client conversations, and then appropriately transition the client(s) to a Banker.
  • Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
  • Attend and participate in in-person morning huddles and end of day debriefs.
  • Follows compliance, audit and security procedures, balances cash drawer within balancing guidelines.
  • Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.
  • Work on Saturdays as directed by management.
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education
  • High School Diploma , GED, or equivalent business experience (required)

    Work Experience
    • Experience in a client service role (required)
    • Experienced in cash handling (required)
    • General understanding of PC with Windows based applications and calculator (required)

    Licenses and Certifications
    • Notary License (preferred)

    Skills
    • Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with clients and transactions.
    • Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online and Telephone Banking).
    • Strong work ethic and high level of integrity.
    • Excellent time management skills.
    • This skill involves managing and maintaining client accounts, ensuring accuracy and security. As a teller, you would assist clients with updating account information and ensuring all transactions are processed correctly.
    • Educating clients on managing their finances effectively and promoting financial health. As a teller, you would identify opportunities to discuss financial wellness with clients, such as budgeting, saving, and planning for the future, and guide them to appropriate resources or bank services.
    • Ability to accurately and securely process of cash transactions, including deposits, withdrawals, and balancing cash drawers at the end of each shift
    • Ensuring accuracy in transactions and maintaining organized records
    • Ability to identify and resolve client servicing issues efficiently
    • Understanding and following banking regulations and security procedures
    • Skills in identifying financial needs and promoting relevant banking products and services
    • Awareness of techniques to detect and prevent fraudulent activities
    • Collaborating effectively with teammates to ensure smooth operations

    Core Competencies
    • All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct.

    Physical Demands
    • Consumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs.

    Driving Requirements
    • Ability to occasionally operate a motor vehicle with a valid driver's license.

    Work Location Category
    • Branch

    COMPENSATION AND BENEFITS

    This position is eligible to earn a base hourly rate in the range of $18.00 - $23.08 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes incentive compensation which may include production, commission, and/or discretionary incentives.

    Please click here for a list of benefits for which this position is eligible.

    Job Posting Expiration Date: 08/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

    Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

    What KeyBank employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    KeyBank logo

    About KeyBank

    Sourced by ZipRecruiter

    Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

    Industry

    Banking and credit intermediation

    Company size

    10,000+ Employees

    Headquarters location

    Cleveland, OH, US

    Year founded

    1849

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