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Assistant Teller Jobs in Springfield, MA (NOW HIRING)

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

Supervision of Banking Specialists I & II and the daily running of the teller line. * Oversight of assigned branch operations in the absence of branch management. * Assist in the daily operations of ...

New Valley Bank & Trust

Branch Supervisor

Springfield, MA · On-site

$23 - $31/hr

ESSENTIAL FUNCTIONS Supervision of Banking Specialists I & II and the daily running of the teller line. Oversight of assigned branch operations in the absence of branch management. Assist in the ...

M&T Bank

Teller (Holyoke Northampton Branch)

Holyoke, MA · On-site

$18 - $26.21/hr

It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent ...

Berkshire Bank

PT Universal Banker

Westfield, MA · On-site

$20 - $27.13/hr

... * Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments. * Provide backup support to Teller Supervisors and participate in ...

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

... * Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments. * Provide backup support to Teller Supervisors and participate in ...

Berkshire Bank

Universal Banker

Springfield, MA · On-site

$20 - $27.13/hr

... * Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments. * Provide backup support to Teller Supervisors and participate in ...

Berkshire Bank

PT Universal Banker

Hebron, CT · On-site

$20 - $27.13/hr

... * Assist with daily branch responsibilities to ensure proper balancing and timely delivery of work to appropriate departments. * Provide backup support to Teller Supervisors and participate in ...

COCC

Universal Banker

Ludlow, MA · On-site

$23 - $25/hr

Open new accounts and assist members with account maintenance requests. * Process deposits, withdrawals, loan payments, transfers, check cashing, and other teller transactions. * Identify ...

Greenfield Savings

Asst Branch Manager

Northampton, MA · On-site

$24.32 - $34.39/hr

The Assistant Branch Manager (ABM) is responsible for supporting the Branch Manager in all areas of ... This includes all teller and customer service functions * Ensures the adherence to policy and ...

Windsor Federal Bank

Customer Care & ITM Specialist

Windsor, CT · On-site

$17 - $22.25/hr

  • Retirement

  • PTO

... Interactive Teller Machines (ITMs), assisting with banking inquiries, transactions, issue ... Strong numerical aptitude, attention to detail, and the ability to assist customers accurately ...

Freedom Credit Union

PT UNIVERSAL AGENT

Northampton, MA

$19.07 - $28.60/hr

Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary. * Assist with wide variety of member services including; regular account maintenance ...

Freedom Credit Union

PT UNIVERSAL AGENT

Northampton, MA · On-site

$15 - $20/hr

Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary. * Assist with wide variety of member services including; regular account maintenance ...

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Showing results 21-40

All JobsTeller JobsAssistant Teller JobsAssistant Teller Jobs in Springfield, MA

Assistant Teller information

See Springfield, MA salary details

$11

$17

$23

How much do assistant teller jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for assistant teller in Springfield, MA is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges an assistant teller might face during peak banking hours, and how can they effectively manage these situations?

During peak banking hours, Assistant Tellers often encounter large volumes of customers and increased transaction complexity, which can lead to longer wait times and pressure to maintain accuracy. Successfully managing these situations requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Utilizing time management techniques, prioritizing tasks efficiently, and communicating clearly with both customers and team members can help ensure smooth workflow and positive customer experiences.

What are the key skills and qualifications needed to thrive as an assistant teller?

To thrive as an Assistant Teller, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is typically required. Excellent customer service, integrity, and effective communication help build trust and resolve client inquiries efficiently. These skills ensure accurate transactions, regulatory compliance, and positive customer experiences in a financial environment.

Is it easy to get hired as an assistant teller?

Getting hired as an assistant teller typically requires a high school diploma or equivalent and good customer service skills. Employers often look for previous cash handling experience and basic math abilities, and the hiring process may include interviews and background checks. Competition can vary depending on the location and bank size, but entry-level positions are generally accessible to qualified candidates.

What is the difference between Assistant Teller vs Teller?

AspectAssistant TellerTeller
Required CredentialsHigh school diploma or equivalent; basic cash handling skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentBank branches, assisting senior tellersBank branches, directly serving customers
Job ResponsibilitiesSupporting tellers, handling transactions under supervisionProcessing customer transactions, deposits, withdrawals

The Assistant Teller role typically involves supporting tellers with daily tasks and handling transactions under supervision, while Tellers directly serve customers and process transactions independently. Both roles require similar credentials and work in the same environment, but Tellers usually have more responsibility and autonomy.

What is an assistant teller?

Assistant Tellers are entry-level bank employees who handle routine financial transactions for customers, such as deposits, withdrawals, check cashing, and payments. They provide customer service by answering questions, addressing concerns, and ensuring the accuracy of all transactions. Assistant Tellers also help maintain and balance cash drawers, process paperwork, and may assist with opening or closing accounts under the supervision of more senior staff. The role requires attention to detail, strong communication skills, and a commitment to maintaining confidentiality and security.

What are the most commonly searched types of Teller jobs in Springfield, MA?

The most popular types of Teller jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Assistant Teller jobs?

Cities near Springfield, MA with the most Assistant Teller job openings:

Assistant Teller jobs near you

Branch Supervisor

New Valley Bank & Trust

Springfield, MA • On-site

$23 - $31/hr

Full-time

Posted 10 days ago

Job description

What will you do?
The Branch Supervisor is responsible for supervising the Banking Specialist I & II's as well as the day to day operation of the teller line, including account overrides and opening/closing. Manage branch staffing levels and schedules in coordination with the Branch Manager to ensure coverage. Maintain customer relationships by performing efficient and accurate banking transactions; opening accounts as well as account and person maintenance.
ESSENTIAL FUNCTIONS
  • Supervision of Banking Specialists I & II and the daily running of the teller line.
  • Oversight of assigned branch operations in the absence of branch management.
  • Assist in the daily operations of the assigned branch including deposits, withdrawals and other financial interactions.
  • Assist staff members with complex transactions and the resolution of customer issues.
  • Engage customers while establishing deposit accounts, and accurately processes teller transactions and ancillary services.
  • Sell and cross sell bank products.
  • Collaborate with Banking Specialists I and II to assist in daily branch office activities including balancing and the auditing responsibilities of vaults and ATMs; comply with bank operations and security procedures by participating in dual control functions.
  • Oversee and assist in the training of new branch staff and development of current staff; cross train as needed.
  • Assist in the growth and management of the branch portfolios
  • Adhere to established New Valley Bank and Trust customer service standards.
  • Collaborate with other departments to ensure quality and efficiency of service.
  • Deliver a positive customer experience.
  • Perform other related duties as assigned.

Education
  • High school diploma or equivalent required.

Skills, Experience and Abilities
  • 3-5 Years of progressive retail banking knowledge and experience.
  • Supervisory or team lead experience preferred.
  • Cash handling and customer service experience in a financial institution
  • Experience in establishing deposit and loan accounts preferred.
  • Adaptability and Flexibility
  • Customer focus
  • Quality

Physical Requirements
  • Ability to stand or sit for extended periods
  • Ability to lift and transport bags of coin and currency to appropriate vaults and cash drawers

Apply