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Assistant Teller Jobs in Springfield, MA (NOW HIRING)

Freedom Credit Union

UNIVERSAL AGENT

Springfield, MA · On-site

Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary. * Assist with wide variety of member services including; regular account maintenance ...

Freedom Credit Union

UNIVERSAL AGENT

Springfield, MA

$19.07 - $28.60/hr

Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary. * Assist with wide variety of member services including; regular account maintenance ...

Freedom Credit Union

PT UNIVERSAL AGENT

Northampton, MA · On-site

$19.07 - $28.60/hr

Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary. * Assist with wide variety of member services including; regular account maintenance ...

Td

Assistant Store Manager - Amherst

Amherst, MA · On-site

$29.75 - $44.50/hr

Personal & Commercial Banking The Assistant Store Manager is an experienced leader who manages the ... Leads and drives operational compliance of all Store operations including teller and platform ...

TD Bank Group

Assistant Store Manager - Amherst

Amherst, MA · On-site

$29.75 - $44.50/hr

Personal & Commercial Banking The Assistant Store Manager is an experienced leader who manages the ... Leads and drives operational compliance of all Store operations including teller and platform ...

TD Bank Group

Relationship Banker I - Hartford

Hartford, CT · On-site

$22.50 - $29/hr

  • Medical

  • Retirement

  • PTO

... advice to assist Customers with their banking solutions/needs. This role contributes to the ... Teller experience preferred * Must be able to complete teller training upon hire to take customer ...

Td

Store Supervisor - Amherst

Amherst, MA

$24 - $33.50/hr

Closely monitors workflows for the teller team and platform, prioritizing tasks and delegating ... assist with their financial needs * Requires knowledge and understanding of financial literacy/a ...

TD Bank Group

Relationship Banker l - Sturbridge

Sturbridge, MA · On-site

$22.50 - $29/hr

  • Medical

  • Retirement

  • PTO

... advice to assist Customers with their banking solutions/needs. This role contributes to the ... Teller experience preferred * Must be able to complete teller training upon hire to take customer ...

Td

Relationship Banker I - Hartford

Hartford, CT · On-site

$22.50 - $29/hr

  • Medical

  • Retirement

  • PTO

... advice to assist Customers with their banking solutions/needs. This role contributes to the ... Teller experience preferred * Must be able to complete teller training upon hire to take customer ...

Td

Relationship Banker l - Sturbridge

Sturbridge, MA

$22.50 - $29/hr

  • Medical

  • Retirement

  • PTO

... advice to assist Customers with their banking solutions/needs. This role contributes to the ... Teller experience preferred * Must be able to complete teller training upon hire to take customer ...

TD Bank Group

Store Supervisor - Amherst

Amherst, MA · On-site

$24 - $33.50/hr

Closely monitors workflows for the teller team and platform, prioritizing tasks and delegating ... assist with their financial needs * Requires knowledge and understanding of financial literacy/a ...

Cennox

Commercial Alarm System Inspector

Hartford, CT · On-site

$40K - $50K/yr

  • Medical

  • Dental

  • Life

  • Retirement

... Automated Teller Machines. This position offers the chance to become part of a rapidly growing ... assist in evaluating candidate applications. This technology helps us match applicants to job ...

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All JobsTeller JobsAssistant Teller JobsAssistant Teller Jobs in Springfield, MA

Assistant Teller information

See Springfield, MA salary details

$11

$17

$23

How much do assistant teller jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for assistant teller in Springfield, MA is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $19.18 per hour, depending on experience, location, and employer.

What are some common challenges an assistant teller might face during peak banking hours, and how can they effectively manage these situations?

During peak banking hours, Assistant Tellers often encounter large volumes of customers and increased transaction complexity, which can lead to longer wait times and pressure to maintain accuracy. Successfully managing these situations requires strong organizational skills, attention to detail, and the ability to remain calm under pressure. Utilizing time management techniques, prioritizing tasks efficiently, and communicating clearly with both customers and team members can help ensure smooth workflow and positive customer experiences.

What are the key skills and qualifications needed to thrive as an assistant teller?

To thrive as an Assistant Teller, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is typically required. Excellent customer service, integrity, and effective communication help build trust and resolve client inquiries efficiently. These skills ensure accurate transactions, regulatory compliance, and positive customer experiences in a financial environment.

Is it easy to get hired as an assistant teller?

Getting hired as an assistant teller typically requires a high school diploma or equivalent and good customer service skills. Employers often look for previous cash handling experience and basic math abilities, and the hiring process may include interviews and background checks. Competition can vary depending on the location and bank size, but entry-level positions are generally accessible to qualified candidates.

What is the difference between Assistant Teller vs Teller?

AspectAssistant TellerTeller
Required CredentialsHigh school diploma or equivalent; basic cash handling skillsHigh school diploma or equivalent; cash handling experience
Work EnvironmentBank branches, assisting senior tellersBank branches, directly serving customers
Job ResponsibilitiesSupporting tellers, handling transactions under supervisionProcessing customer transactions, deposits, withdrawals

The Assistant Teller role typically involves supporting tellers with daily tasks and handling transactions under supervision, while Tellers directly serve customers and process transactions independently. Both roles require similar credentials and work in the same environment, but Tellers usually have more responsibility and autonomy.

What is an assistant teller?

Assistant Tellers are entry-level bank employees who handle routine financial transactions for customers, such as deposits, withdrawals, check cashing, and payments. They provide customer service by answering questions, addressing concerns, and ensuring the accuracy of all transactions. Assistant Tellers also help maintain and balance cash drawers, process paperwork, and may assist with opening or closing accounts under the supervision of more senior staff. The role requires attention to detail, strong communication skills, and a commitment to maintaining confidentiality and security.

What are the most commonly searched types of Teller jobs in Springfield, MA?

The most popular types of Teller jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Assistant Teller jobs?

Cities near Springfield, MA with the most Assistant Teller job openings:

Assistant Teller jobs near you

PT UNIVERSAL AGENT

Freedom Credit Union

Northampton, MA • On-site

Part-time

Re-posted 13 days ago

Job description

Job Type
Part-time
Description
Primary Summary:
This position is the Member Ambassador for the financial institution with the overall purpose of providing quality and efficiency to members who prefer face-to-face interaction. This position will have a thorough understanding of the member's transaction requirements and be able to effectively communicate all available options to them. They will educate members about our sales and service delivery options and refer the appropriate products and services matching the member's needs. This position will also refer members to the appropriate source or channel to address their need. They will also be responsible for the processing of regular transactions, such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner. Provides personalized banking services to financial institution members by performing the following duties
Essential Functions/Position Responsibilities:
  • Conduct all member account functions, including teller transactions, processing request for new accounts and services, providing counseling and cross selling appropriate products or services to benefit the member and achieve established sales goals, interview members and process applications for all types of credit cards and consumer loans. Review all documentation for completeness and accuracy according to the organizations compliance guidelines. Ensures that the teller cashbox balances on a daily basis. Researches and resolves cashbox errors as necessary.
  • Assist with wide variety of member services including; regular account maintenance, Safe Deposit Box maintenance, assist members with account inquiries and reconciliation, manages outgoing wires, ACH transactions and disputes, solve fraud issues, serve as notary public, close accounts, etc.
  • Troubleshoot and resolve member and internal inquiries in a timely, professional and accurate manner. Informs and advises member of status or enhancements to current account productivity and suggest resolution on account disputes and other account activity.
  • Answer and route telephone calls, take messages, provide information and directs calls to appropriate staff as necessary.
  • Contribute to overall success of branch in working towards branch deposit and member goals. Adhere to all service standards set by the credit union.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements
Experience
A minimum of 6 months to one-year previous financial institution experience required including time spent in preparatory position. Bilingual highly preferred.
Education/Certifications/Licenses
A high school degree or GED is required.
Interpersonal Skills
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with members, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Travel
Float positions require the ability to travel to other branches as scheduling needs require.

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