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Telephonic Rn Jobs (NOW HIRING)

Gentiva

Telephonic Triage Nurse

Mooresville, NC · On-site

We are seeking a dedicated Telephonic Triage RN to join our clinical call center team. This position is responsible for providing high-quality triage and nursing support over the phone for hospice ...

Gentiva Hospice

Telephonic Triage Nurse

Mooresville, NC · On-site +1

We are seeking a dedicated Telephonic Triage RN to join our clinical call center team. This position is responsible for providing high-quality triage and nursing support over the phone for hospice ...

Saxon Global

Registered Nurse

Frisco, TX · On-site

The Telephonic Registered Nurse will: 1.Identify and assess patient and family/caregiver needs and begin appropriate interventions. 2.Provide compassionate telephonic care through team coordination ...

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Telephonic RN information

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How much do telephonic rn jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for telephonic rn in the United States is $36.49, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $38.46 per hour, depending on experience, location, and employer.

What does a telephonic nurse do?

A telephonic nurse provides patient care and health advice over the phone or through digital communication. They assess symptoms, offer guidance, and coordinate follow-up care, often using electronic health records and communication tools to support patients remotely.

How to make an extra $2000 a month as a nurse?

A telephonic RN can increase income by taking on additional shifts, working overtime, or offering specialized services such as case management or health coaching. Gaining certifications in areas like case management or disease management can also enable higher-paying roles or consulting opportunities outside regular hours.

Can RNs work in telehealth?

Registered Nurses (RNs) can work in telehealth by providing patient assessments, health education, and care management remotely using telecommunication tools. Telehealth requires strong communication skills, clinical knowledge, and familiarity with electronic health records (EHR) systems. Many RNs obtain certifications in telehealth to enhance their qualifications for remote nursing roles.

How to make $300,000 as a nurse online?

A telephonic RN can increase earnings by gaining specialized certifications, such as case management or pain management, and working for multiple healthcare companies or agencies. Building a strong reputation and negotiating higher pay rates or bonuses can also help reach higher income levels, especially when working overtime or in high-demand specialties.

What are some common challenges faced by Telephonic RNs, and how can they effectively manage them?

Telephonic RNs often face challenges such as accurately assessing patients without physical examinations, managing high call volumes, and ensuring clear communication with diverse patient populations. To overcome these, strong active listening skills, thorough documentation, and the use of standardized triage protocols are essential. Collaborating closely with physicians and other healthcare professionals also helps ensure patients receive appropriate care and follow-up. Continuous training in telehealth best practices can further support RNs in providing safe, effective care remotely.

What are Telephonic RNs?

Telephonic Registered Nurses (Telephonic RNs) are licensed nurses who provide healthcare advice, triage, and support to patients over the phone. They assess symptoms, answer medical questions, and help patients determine the appropriate level of care, such as whether to seek emergency treatment or schedule an appointment. Telephonic RNs play a key role in healthcare systems, improving access to care and helping reduce unnecessary visits to clinics or emergency rooms. Their work is essential in helping patients manage their health remotely and efficiently.

What are the key skills and qualifications needed to thrive as a Telephonic RN, and why are they important?

To thrive as a Telephonic RN, you need an active RN license, strong clinical judgment, and expertise in patient triage and assessment. Familiarity with telehealth platforms, electronic health records (EHRs), and case management systems is typically required. Excellent verbal communication, active listening, and problem-solving skills help you effectively guide patients remotely. These abilities are crucial for delivering safe, efficient care and patient education without face-to-face interaction.

What is the difference between Telephonic Rn vs Telehealth Nurse?

AspectTelephonic RnTelehealth Nurse
CredentialsRegistered Nurse (RN) licenseRegistered Nurse (RN) license
Work EnvironmentCall centers, insurance companies, healthcare support linesVirtual patient consultations, remote clinical care
Employer & IndustryInsurance, healthcare support services, telecommunicationHospitals, clinics, telemedicine platforms
Search & Comparison IntentTelephonic Rn vs Telehealth Nurse

Both Telephonic Rns and Telehealth Nurses are licensed RNs working remotely. Telephonic Rns primarily handle patient inquiries, insurance calls, and health advice over the phone, often in support or insurance settings. Telehealth Nurses provide direct clinical care via video or phone, including assessments and follow-ups. While their credentials are similar, their work environments and roles differ, with Telehealth Nurses engaging in more direct patient care.

More about Telephonic RN jobs
What cities are hiring for Telephonic Rn jobs? Cities with the most Telephonic Rn job openings:
What are the most commonly searched types of Telephonic Rn jobs? The most popular types of Telephonic Rn jobs are:
What states have the most Telephonic Rn jobs? States with the most job openings for Telephonic Rn jobs include:
Telephonic RN jobs near you
Infographic showing various Telephonic Rn job openings in the United States as of July 2026, with employment types broken down into 3% As Needed, 55% Full Time, 17% Part Time, and 25% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $75,891 per year, or $36.5 per hour.
Telephonic Triage Nurse

Telephonic Triage Nurse

Gentiva Hospice

Mooresville, NC • On-site

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Gentiva Health Services rating

7.3

Company rating: 7.3 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

23rd of 235 rated social care providers

Job description

Overview

Answer with Care. Guide with Compassion. Support Every Step.

We are seeking a dedicated Telephonic Triage RN to join our clinical call center team. This position is responsible for providing high-quality triage and nursing support over the phone for hospice patients and families during after-hours, holidays, and peak volume times. If you're an experienced, compassionate RN with strong clinical judgment and excellent communication skills, we invite you to bring your expertise home-literally.

About the Role:The Telephonic Triage Nurse provides timely, expert guidance and support over the phone to hospice patients and families. This critical nursing role includes assessing symptoms, prioritizing calls, managing urgent care needs, and determining when an in-person visit is necessary.

Key Responsibilities:

  • Receive and respond to calls for assigned hospice service areas

  • Prioritize urgent needs and assess callers' symptoms to guide care decisions

  • Assign on-call staff or provide treatment guidance per Plan of Care

  • Provide education, emotional support, and continuity of care

  • Collaborate with the interdisciplinary team to manage symptoms and avoid crises

  • Document all calls accurately in electronic medical record systems

  • Promote patient/family choices and quality of life at end of life

  • Participate in Quality Assessment and Performance Improvement programs

  • Maintain professional and compassionate communication with all stakeholders

  • Provide triage coverage for multi-state/multi-agency network

About You

Qualifications:

  • Graduate of an accredited nursing program

  • Current Registered Nurse (RN) license in a NLC Compact State

  • Three (3) years of clinical nursing experience

  • At least two (2) years of experience in hospice, oncology, long-term care, or home health

  • Bachelor's degree in nursing (BSN) preferred

  • Prior experience in telephone triage strongly preferred

  • Proficiency in EMR systems and Microsoft Office Suite

  • Current CPR certification, valid driver's license, and automobile insurance

Work From Home Requirements:

  • Reliable high-speed internet (minimum 10 MBPS download / 5 MBPS upload)

  • Dedicated, quiet workspace

  • Comfortable wearing a headset up to 12 hours

  • Ability to navigate multiple computer screens (dual monitors + laptop)

  • Ability to report to nearest Gentiva branch if needed due to equipment issues

Skills and Traits for Success:

  • Deep knowledge of hospice care and end-of-life needs

  • Strong patient assessment and communication skills

  • Ability to remain calm, clear, and compassionate in emotional or urgent situations

  • Adaptable, dependable, and solutions-focused

  • Strong documentation and time management capabilities

  • Sensitivity to diverse backgrounds and experiences

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund

 

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to support patients when it matters most?Apply now and bring your nursing skills home. Make every call count.

Legalese
  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace
LocationGentiva HospiceOur Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

  • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care: Heartland Home Health
  • Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Employment Type: PART_TIME

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