The Telephonic Triage RN here will be supporting Anthem's 24/7 Nurseline. This is number members can call at any time to speak with a live nurse and ask questions about potential symptoms and get ...
The Telephonic Triage RN here will be supporting Anthem's 24/7 Nurseline. This is number members can call at any time to speak with a live nurse and ask questions about potential symptoms and get ...
Registered Nurse
Fairfax, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Fairfax, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Woodbridge, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Woodbridge, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Lynchburg, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Lynchburg, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Richmond, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Richmond, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Newport News, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Newport News, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Newport News, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Newport News, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Newport News, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Newport News, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Richmond, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Richmond, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Roanoke, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Roanoke, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Warrenton, VA · On-site
$85K - $107K/yr
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Warrenton, VA · On-site
$85K - $107K/yr
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Woodbridge, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Woodbridge, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Newport News, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Registered Nurse
Newport News, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Hospice Registered Nurse
Norton, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Hospice Registered Nurse
Norton, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Hospice Registered Nurse
Fort Blackmore, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Hospice Registered Nurse
Fort Blackmore, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Hospice Registered Nurse
Damascus, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Hospice Registered Nurse
Damascus, VA · On-site
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Perform comprehensive patient assessments and reassessments including in-person/telephonic RN assessments/screenings and provide education to patients, family members and caregivers as appropriate.
Telephonic Rn information
See Virginia salary details
$16.44 - $20.37
3% of jobs
$20.37 - $24.29
1% of jobs
$24.29 - $28.21
6% of jobs
$30.10 is the 25th percentile. Wages below this are outliers.
$28.21 - $32.13
30% of jobs
The median wage is $33.54 / hr.
$32.13 - $36.05
26% of jobs
$37.55 is the 75th percentile. Wages above this are outliers.
$36.05 - $39.97
22% of jobs
$39.97 - $43.89
3% of jobs
$43.89 - $47.82
0% of jobs
$47.82 - $51.74
5% of jobs
$51.74 - $55.66
2% of jobs
$55.66 - $59.58
1% of jobs
$16
$36
$59
How much do telephonic rn jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for telephonic rn in Virginia is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $38.12 per hour, depending on experience, location, and employer.
What is a telephonic RN?
Telephonic Registered Nurses (Telephonic RNs) are licensed nurses who provide healthcare advice, triage, and support to patients over the phone. They assess symptoms, answer medical questions, and help patients determine the appropriate level of care, such as whether to seek emergency treatment or schedule an appointment. Telephonic RNs play a key role in healthcare systems, improving access to care and helping reduce unnecessary visits to clinics or emergency rooms. Their work is essential in helping patients manage their health remotely and efficiently.
What are the key skills and qualifications needed to thrive as a telephonic RN, and why are they important?
To thrive as a Telephonic RN, you need an active RN license, strong clinical judgment, and expertise in patient triage and assessment. Familiarity with telehealth platforms, electronic health records (EHRs), and case management systems is typically required. Excellent verbal communication, active listening, and problem-solving skills help you effectively guide patients remotely. These abilities are crucial for delivering safe, efficient care and patient education without face-to-face interaction.
What are some common challenges faced by telephonic RNs, and how can they effectively manage them?
Telephonic RNs often face challenges such as accurately assessing patients without physical examinations, managing high call volumes, and ensuring clear communication with diverse patient populations. To overcome these, strong active listening skills, thorough documentation, and the use of standardized triage protocols are essential. Collaborating closely with physicians and other healthcare professionals also helps ensure patients receive appropriate care and follow-up. Continuous training in telehealth best practices can further support RNs in providing safe, effective care remotely.
What is the difference between Telephonic Rn vs Telehealth Nurse?
| Aspect | Telephonic Rn | Telehealth Nurse |
|---|---|---|
| Credentials | Registered Nurse (RN) license | Registered Nurse (RN) license |
| Work Environment | Call centers, insurance companies, healthcare support lines | Virtual patient consultations, remote clinical care |
| Employer & Industry | Insurance, healthcare support services, telecommunication | Hospitals, clinics, telemedicine platforms |
| Search & Comparison Intent | Telephonic Rn vs Telehealth Nurse |
Both Telephonic Rns and Telehealth Nurses are licensed RNs working remotely. Telephonic Rns primarily handle patient inquiries, insurance calls, and health advice over the phone, often in support or insurance settings. Telehealth Nurses provide direct clinical care via video or phone, including assessments and follow-ups. While their credentials are similar, their work environments and roles differ, with Telehealth Nurses engaging in more direct patient care.
What are the most commonly searched types of Telephonic Rn jobs in Virginia?
The most popular types of Telephonic Rn jobs in Virginia are:
Job description
Company Description
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Position Summary:
The Telephonic Triage RN here will be supporting Anthem's 24/7 Nurseline. This is number members can call at any time to speak with a live nurse and ask questions about potential symptoms and get advice on making the appropriate healthcare decisions. Think of this as a WebMD service for Anthem members where they can speak with a live nurse to ask healthcare related questions.
Major Job Duties:
- Establishes and maintains supportive relationships with callers and their families.
- Performs professional assessment of caller's needs with accurate, concise documentation.
- Conducts thorough symptom assessment of caller's situation using established criteria and protocol.
- Utilizes established software, written materials, on-line resources and nursing background to provide callers with appropriate medical information.
- Provides caller with appropriate community resources as necessary.
- Refers more complex issues as needed for consultation.
Qualifications
What We Look For:
- Must have clear and active RN license in the state VA
- At least 2 years' of acute clinical experience
- Ability to speak professionally and compassionately over the phone
- Strong customer service skills
- Proficient with computers and ability to navigate through various systems and document notes from callers
- Must be willing to work 12 hour shifts on weekends and potential overnight hours and holidays
- CANNOT have any time off requests in the first 3 months of tenure
Additional Information
Are you a Registered Nurse in Richmond area looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a Fortune 500 company that provides on-going training and development? Are you interested in working for a company that offers benefits for full-time permanent employees, flex schedules and the opportunity to grow with the company? If you answered "yes" to any of these questions - this is the position for you!
Interested in learning more, contact Hannah Barreta at 321-710-4797.
The greatest compliment to our business is a referral. If you know of someone looking for a new opportunity, please pass along my contact information!
About Healthcare Support
Sourced by ZipRecruiter
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!Healthcare Support Staffing, Inc. is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Maitland, FL, US
Year founded
2003