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Telephonic Rn Jobs in Virginia (NOW HIRING)

VBPC currently has a Clinician RN position available. The candidate must be able to work evenings ... Provides telephonic or face-to-face mental health crisis triage, assessment, intervention and ...

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Telephonic Rn information

See Virginia salary details

$16

$36

$59

How much do telephonic rn jobs pay per hour?

As of May 31, 2026, the average hourly pay for telephonic rn in Virginia is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $38.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephonic RN, and why are they important?

To thrive as a Telephonic RN, you need an active RN license, strong clinical judgment, and expertise in patient triage and assessment. Familiarity with telehealth platforms, electronic health records (EHRs), and case management systems is typically required. Excellent verbal communication, active listening, and problem-solving skills help you effectively guide patients remotely. These abilities are crucial for delivering safe, efficient care and patient education without face-to-face interaction.

What are some common challenges faced by Telephonic RNs, and how can they effectively manage them?

Telephonic RNs often face challenges such as accurately assessing patients without physical examinations, managing high call volumes, and ensuring clear communication with diverse patient populations. To overcome these, strong active listening skills, thorough documentation, and the use of standardized triage protocols are essential. Collaborating closely with physicians and other healthcare professionals also helps ensure patients receive appropriate care and follow-up. Continuous training in telehealth best practices can further support RNs in providing safe, effective care remotely.

What are Telephonic RNs?

Telephonic Registered Nurses (Telephonic RNs) are licensed nurses who provide healthcare advice, triage, and support to patients over the phone. They assess symptoms, answer medical questions, and help patients determine the appropriate level of care, such as whether to seek emergency treatment or schedule an appointment. Telephonic RNs play a key role in healthcare systems, improving access to care and helping reduce unnecessary visits to clinics or emergency rooms. Their work is essential in helping patients manage their health remotely and efficiently.

What is the difference between Telephonic Rn vs Telehealth Nurse?

AspectTelephonic RnTelehealth Nurse
CredentialsRegistered Nurse (RN) licenseRegistered Nurse (RN) license
Work EnvironmentCall centers, insurance companies, healthcare support linesVirtual patient consultations, remote clinical care
Employer & IndustryInsurance, healthcare support services, telecommunicationHospitals, clinics, telemedicine platforms
Search & Comparison IntentTelephonic Rn vs Telehealth Nurse

Both Telephonic Rns and Telehealth Nurses are licensed RNs working remotely. Telephonic Rns primarily handle patient inquiries, insurance calls, and health advice over the phone, often in support or insurance settings. Telehealth Nurses provide direct clinical care via video or phone, including assessments and follow-ups. While their credentials are similar, their work environments and roles differ, with Telehealth Nurses engaging in more direct patient care.

What are the most commonly searched types of Telephonic Rn jobs in Virginia? The most popular types of Telephonic Rn jobs in Virginia are:
Integrated Nurse Case Manager/Registered Nurse (RN) for Maternal Health/ Perinatal in Harrisonbur...

Integrated Nurse Case Manager/Registered Nurse (RN) for Maternal Health/ Perinatal in Harrisonbur...

Sentara

Staunton, VA • On-site

$10K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Sentara Health rating

6.8

Company rating: 6.8 out of 10

Based on 379 frontline employees who took The Breakroom Quiz

488th of 864 rated healthcare providers


Job description

City/State

Harrisonburg, VA

Work Shift

First (Days)

Overview:

Sentara Health Plansis hiring an Integrated Nurse Case Manager/RN for Maternal Health/ Perinatal in Harrisonburg, Staunton, Lexington, Rockingham, Stuarts Draft, Luray, VA, and the surrounding areas!

The position requires both in-person face-to-face assessments and remote telephonic assessments for the low and high risk pregnant population (Maternal Health / Perinatal / OB-GYN /Labor and Delivery / Mother-Baby / Postpartum) in Harrisonburg, Staunton, Lexington, Rockingham, Stuarts Draft, Luray, VA, and the surrounding areas.

Status: Full-time,permanent position (40 hours)

Standard working hours: 8am to 5pm EST, M-F

Location: Applicants must reside in Harrisonburg, Staunton, Lexington, Rockingham, Stuarts Draft, Luray, VA, and the surrounding areas.

Primary responsibilities include:

  • Responsible for case management services within the scope of licensure; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum

  • Performs telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical and behavioral health, social services and long-term services

  • Identifies members for high-risk complications and coordinates care in conjunction with the member and health care team

  • Manages chronic illnesses, co-morbidities, and/or disabilities ensuring cost effective and efficient utilization of health benefits; conducts gap in care management for quality programs

  • Assists with the implementation of member care plans by facilitating authorizations/referrals within benefits structure or extra-contractual arrangements, as permissible

  • Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on care management treatment plans

  • Presents cases at case conferences for multidisciplinary focus. Ensures compliance with regulatory, accrediting and company policies and procedures

  • May assist in problem solving with provider, claims or service issues.

Education:

  • Bachelors Degree in Nursing preferred

Certification/Licensure:

  • Registered Nurse (RN) License (Compact or Virginia) REQUIRED

Experience:

  • 3 years experience in Nursing REQUIRED

  • Case Management experience preferred

  • Managed Care or Health Plan experience preferred

  • Experience working with low and high risk pregnant population (Maternal Health / Perinatal / OB-GYN /Labor and Delivery / Mother-Baby / Postpartum) experiencepreferred

  • Strong knowledge of physical, psychological, socio-cultural, and cognitive patient needs.

  • Excellent communication skills, both oral and written, as well as strong problem-solving and analytical

Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.

Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.

We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

To apply, please go to www.sentaracareers.com and use the following as your Keyword Search: JR-98712

Talroo - Nursing

Care Coordination, Case Management, RN, Case Manager, Registered Nurse, BSN, ADN, Nursing, Managed Care, MCO, Health Plan, high-risk pregnant members, Maternal Health / Perinatal / OB-GYN /Labor and Delivery / Mother-Baby / Postpartum, Maternity, L&D, Harrisonburg, Staunton, Lexington, Rockingham, Stuarts Draft, Luray, VA, Virginia

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.


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