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Telephonic Rn Jobs in Virginia (NOW HIRING)

Registered Nurse

Richmond, VA · On-site

$60K - $129K/yr

Registered Nurse We're building a world of health around every individual -- shaping a more ... Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their ...

Registered Nurse

Richmond, VA · On-site

$60K - $129K/yr

Registered Nurse Company: Oak Street Health Role Description: The purpose of a Registered Nurse at ... Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their ...

Registered Nurse

Richmond, VA · On-site

$60K - $129K/yr

Registered Nurse Company: Oak Street Health Role Description: The purpose of a Registered Nurse at ... Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their ...

Registered Nurse

Richmond, VA · On-site

$60K - $129K/yr

Registered Nurse Company: Oak Street Health Role Description: The purpose of a Registered Nurse at ... Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their ...

Registered Nurse

Richmond, VA · On-site

$60K - $129K/yr

Registered Nurse Company: Oak Street Health Role Description: The purpose of a Registered Nurse at ... Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their ...

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Telephonic Rn information

See Virginia salary details

$16

$36

$59

How much do telephonic rn jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for telephonic rn in Virginia is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $38.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by Telephonic RNs, and how can they effectively manage them?

Telephonic RNs often face challenges such as accurately assessing patients without physical examinations, managing high call volumes, and ensuring clear communication with diverse patient populations. To overcome these, strong active listening skills, thorough documentation, and the use of standardized triage protocols are essential. Collaborating closely with physicians and other healthcare professionals also helps ensure patients receive appropriate care and follow-up. Continuous training in telehealth best practices can further support RNs in providing safe, effective care remotely.

What are Telephonic RNs?

Telephonic Registered Nurses (Telephonic RNs) are licensed nurses who provide healthcare advice, triage, and support to patients over the phone. They assess symptoms, answer medical questions, and help patients determine the appropriate level of care, such as whether to seek emergency treatment or schedule an appointment. Telephonic RNs play a key role in healthcare systems, improving access to care and helping reduce unnecessary visits to clinics or emergency rooms. Their work is essential in helping patients manage their health remotely and efficiently.

What are the key skills and qualifications needed to thrive as a Telephonic RN, and why are they important?

To thrive as a Telephonic RN, you need an active RN license, strong clinical judgment, and expertise in patient triage and assessment. Familiarity with telehealth platforms, electronic health records (EHRs), and case management systems is typically required. Excellent verbal communication, active listening, and problem-solving skills help you effectively guide patients remotely. These abilities are crucial for delivering safe, efficient care and patient education without face-to-face interaction.

What is the difference between Telephonic Rn vs Telehealth Nurse?

AspectTelephonic RnTelehealth Nurse
CredentialsRegistered Nurse (RN) licenseRegistered Nurse (RN) license
Work EnvironmentCall centers, insurance companies, healthcare support linesVirtual patient consultations, remote clinical care
Employer & IndustryInsurance, healthcare support services, telecommunicationHospitals, clinics, telemedicine platforms
Search & Comparison IntentTelephonic Rn vs Telehealth Nurse

Both Telephonic Rns and Telehealth Nurses are licensed RNs working remotely. Telephonic Rns primarily handle patient inquiries, insurance calls, and health advice over the phone, often in support or insurance settings. Telehealth Nurses provide direct clinical care via video or phone, including assessments and follow-ups. While their credentials are similar, their work environments and roles differ, with Telehealth Nurses engaging in more direct patient care.

What are the most commonly searched types of Telephonic Rn jobs in Virginia? The most popular types of Telephonic Rn jobs in Virginia are:
Infographic showing various Telephonic Rn job openings in Virginia as of June 2026, with employment types broken down into 3% As Needed, 55% Full Time, 16% Part Time, and 26% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $75,240 per year, or $36.2 per hour.
Telephonic Nurse Case Manager II

Telephonic Nurse Case Manager II

Elevance Health

Richmond, VA • On-site

$75K - $119K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Elevance Health rating

7.7

Company rating: 7.7 out of 10

Based on 335 frontline employees who took The Breakroom Quiz

174th of 261 rated insurance


Job description

Telephonic Nurse Case Manager II

Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Hours: Monday - Friday 8:00am to 4:30pm EST and some evenings 11:30am to 8:00pm EST.

*****This position will service members in different states; therefore, Multi-State Licensure will be required.

The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically.

How you will make an impact:

  • Ensures member access to services appropriate to their health needs.

  • Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment.

  • Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements.

  • Coordinates internal and external resources to meet identified needs.

  • Monitors and evaluates effectiveness of the care management plan and modifies as necessary.

  • Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans.

  • Negotiates rates of reimbursement, as applicable.

  • Assists in problem solving with providers, claims or service issues.

  • Assists with development of utilization/care management policies and procedures.

Minimum Requirements:

  • Requires BA/BS in a health-related field and minimum of 5 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.

  • Current, unrestricted RN license in applicable state required.

  • Multi-state licensure is required if this individual is providing services in multiple states.

Preferred Capabilities, Skills and Experiences:

  • Case Management experience.

  • Certification as a Case Manager.

  • Minimum 2 years' experience in acute care setting.

  • Experience with (Microsoft Office) and/or ability to learn new computer programs/systems/software quickly.

  • Ability to manage, review and respond to emails/instant messages in a timely fashion.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $75,680 to $119,196.

Location(s): New York, Virginia

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.


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About Elevance Health

Sourced by ZipRecruiter

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

2004

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