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Telephonic Case Management Jobs (NOW HIRING)

Corvel

Telephonic Case Manager I

Nottingham, MD · On-site

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

West Des Moines, IA · On-site

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

Omaha, NE · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

Overland Park, KS · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

Saint Louis, MO · Remote

$62K - $93K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

Saint Louis, MO · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

Omaha, NE · Remote

$62K - $93K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

West Des Moines, IA · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

Nottingham, MD · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

Overland Park, KS · Remote

$62K - $93K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

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Telephonic Case Management information

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$5

$24

$36

How much do telephonic case management jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for telephonic case management in the United States is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $33.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telephonic Case Manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records, and telehealth platforms is typically required. Excellent communication, problem-solving, and empathy are essential soft skills for effectively supporting patients remotely. These skills ensure coordinated, patient-centered care and positive health outcomes in a virtual environment.

Can I be a case manager without a degree?

Telephonic case management roles typically require a high school diploma or equivalent, but many employers prefer candidates with a college degree or relevant certifications such as Certified Case Manager (CCM). Strong communication skills, healthcare knowledge, and experience in social services can also be important for this role. Licensing or certification requirements vary by employer and location.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, specialized expertise, or experience in high-demand industries such as healthcare or insurance. Senior or managerial roles in telephonic case management can also command higher salaries, sometimes exceeding $80,000 annually depending on location and employer.

What jobs pay 4000 a week without a degree?

Telephonic case management roles typically do not pay $4,000 per week without relevant experience or certifications. High-paying jobs that reach this level often require specialized skills, licensing, or extensive experience, such as sales, real estate, or certain freelance consulting roles. Most positions paying this amount without a degree are rare and usually involve commission or performance-based pay structures.

What does a telephonic case manager do?

A telephonic case manager assesses clients' needs, develops care plans, and coordinates services over the phone. They communicate with healthcare providers, patients, and insurance companies to ensure appropriate support and monitor progress, often using case management software and maintaining documentation.

What is telephonic case management?

Telephonic case management is a process where healthcare professionals, often nurses or social workers, manage and coordinate patient care over the phone. This service involves assessing patient needs, developing care plans, monitoring patient progress, and providing education and support—all remotely. Telephonic case management is commonly used to help patients with chronic illnesses, those transitioning from hospital to home, or individuals who require ongoing support but may have difficulty attending in-person appointments. It helps improve access to care, enhance patient outcomes, and reduce healthcare costs by preventing unnecessary hospitalizations.

What is the difference between Telephonic Case Management vs Utilization Review Nurse?

AspectTelephonic Case ManagementUtilization Review Nurse
CredentialsRN, CCM or similar certificationsRN, often with certifications like URAC or CUC
Work EnvironmentRemote, phone-based case managementRemote or hospital-based review settings
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare organizations
Primary FocusCoordinating patient care and servicesAssessing medical necessity for services

While both roles involve remote work and require nursing credentials, Telephonic Case Management focuses on coordinating ongoing patient care, whereas Utilization Review Nurses primarily evaluate the necessity of medical services for insurance approval.

What are some common challenges faced in a Telephonic Case Management role, and how can they be overcome?

One common challenge in Telephonic Case Management is building rapport and trust with clients without face-to-face interaction. Case managers also navigate managing high caseloads and coordinating care among various providers remotely. Effective communication, strong organizational skills, and the ability to use technology efficiently are key to overcoming these challenges. Regular training on call management and active listening techniques can also help case managers deliver high-quality, patient-centered care and maintain strong professional relationships.
More about Telephonic Case Management jobs
What cities are hiring for Telephonic Case Management jobs? Cities with the most Telephonic Case Management job openings:
What states have the most Telephonic Case Management jobs? States with the most job openings for Telephonic Case Management jobs include:
What job categories do people searching Telephonic Case Management jobs look for? The top searched job categories for Telephonic Case Management jobs are:
Telephonic Case Management jobs near you
Infographic showing various Telephonic Case Management job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,787 per year, or $24.4 per hour.
Telephonic Case Manager I

Telephonic Case Manager I

Corvel

Nottingham, MD • On-site

$63K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

CorVel rating

7.9

Company rating: 7.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

85th of 148 rated financial services

Job description

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care plans for ill or injured individuals. The goal is to support quality treatment and, when appropriate, a timely return to work. This role uses clinical expertise to assess the appropriateness of current treatment plans based on the patient's medical and physical condition. The Case Manager communicates directly with treating physicians to evaluate and recommend alternative care options when needed. They also explain medical conditions and treatment plans to patients, family members, and adjusters, while supporting the objectives of the Case Management department and of CorVel.
This is a remote role.
This position requires a California RN Nursing License.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
  • Provide medical case management to individuals through coordination with the patient, the physician, other health care providers, the employer, and the referral source
  • Provide assessment, planning, implementation, and evaluation of patient's progress
  • Evaluate patient's treatment plan for appropriateness, medical necessity, and cost effectiveness
  • Utilize medical and nursing knowledge to discuss the current treatment plan/alternate treatment plans with the physician
  • Make medical recommendations of available treatment plans to the payer
  • Implement care such as negotiating and coordinating the delivery of durable medical equipment and nursing services
  • Devise cost-effective strategies for medical care
  • Required to prepare organized reports within a specified timeframe
  • Minimum Productivity Standard is 95% per month
  • Additional duties as assigned

KNOWLEDGE & SKILLS:
  • Ability to make independent medical decisions and recommendations to all parties
  • Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
  • Ability to interface with claims staff, attorneys, physicians and their representatives, and advisors/clients and coworkers
  • Excellent written and verbal communication skills
  • Ability to meet designated deadlines
  • Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
  • Strong interpersonal, time management, and organizational skills
  • Ability to work both independently and within a team environment

EDUCATION & EXPERIENCE:
  • Bachelor's degree required, BSN preferred
  • Graduate of accredited school of nursing
  • Current RN Licensure in state of operation
  • 3 or more years of recent clinical experience, preferably in rehabilitation
  • URAC recognized Case Management certification (ACM, CCM, CDMS, CMAC, CMC, CRC, CRRN, COHN, COHN-S, RN-BC) required to be obtained within 3 years of hire if no nationally recognized certification is present at time of hire
  • Strong clinical background in orthopedics, neurology, or rehabilitation preferred
  • Strong cost containment background, such as utilization review or managed care helpful
  • Certification as a CIRS or CCM preferred

PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $63,739 - $95,264
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
ABOUT CORVEL:
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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