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Telephonic Case Management Jobs in Georgia (NOW HIRING)

Corvel

Telephonic Case Manager I

Lawrenceville, GA · Remote

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

Corvel

Telephonic Case Manager I

Lawrenceville, GA · On-site

$63K - $95K/yr

The Telephonic Case Manager coordinates resources and develops cost-effective, personalized care ... Provide medical case management to individuals through coordination with the patient, the physician ...

The Hartford

Nurse Case Manager

Alpharetta, GA · On-site +1

$69K - $104K/yr

... telephonic case management for injured workers. The Nurse Case Manager assesses, plans, and coordinates care to support recovery and timely return to work. Using clinical expertise, this role ...

Posted today

genex

Telephonic Nurse Case Manager

Atlanta, GA · On-site

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

genex

Telephonic Nurse Case Manager

Atlanta, GA

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

Genex

Telephonic Nurse Case Manager

Atlanta, GA · On-site

Provision of comprehensive Utilization Management, incorporating the strategies of cost containment, appropriate utilization of services, and Case Management in a cooperative effort with other ...

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Telephonic Case Management information

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How much do telephonic case management jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for telephonic case management in Georgia is $20.62, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $28.12 per hour, depending on experience, location, and employer.

What is telephonic case management?

Telephonic case management is a process where healthcare professionals, often nurses or social workers, manage and coordinate patient care over the phone. This service involves assessing patient needs, developing care plans, monitoring patient progress, and providing education and support—all remotely. Telephonic case management is commonly used to help patients with chronic illnesses, those transitioning from hospital to home, or individuals who require ongoing support but may have difficulty attending in-person appointments. It helps improve access to care, enhance patient outcomes, and reduce healthcare costs by preventing unnecessary hospitalizations.

What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?

To thrive as a Telephonic Case Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records, and telehealth platforms is typically required. Excellent communication, problem-solving, and empathy are essential soft skills for effectively supporting patients remotely. These skills ensure coordinated, patient-centered care and positive health outcomes in a virtual environment.

What are some common challenges faced in a telephonic case management role, and how can they be overcome?

One common challenge in Telephonic Case Management is building rapport and trust with clients without face-to-face interaction. Case managers also navigate managing high caseloads and coordinating care among various providers remotely. Effective communication, strong organizational skills, and the ability to use technology efficiently are key to overcoming these challenges. Regular training on call management and active listening techniques can also help case managers deliver high-quality, patient-centered care and maintain strong professional relationships.

What is the difference between Telephonic Case Management vs Utilization Review Nurse?

AspectTelephonic Case ManagementUtilization Review Nurse
CredentialsRN, CCM or similar certificationsRN, often with certifications like URAC or CUC
Work EnvironmentRemote, phone-based case managementRemote or hospital-based review settings
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare organizations
Primary FocusCoordinating patient care and servicesAssessing medical necessity for services

While both roles involve remote work and require nursing credentials, Telephonic Case Management focuses on coordinating ongoing patient care, whereas Utilization Review Nurses primarily evaluate the necessity of medical services for insurance approval.

How to become a telephonic case management?

To become a telephonic case manager, typically one needs a bachelor's degree in healthcare, social work, or a related field, along with relevant experience in case management or healthcare settings. Certification such as the Certified Case Manager (CCM) or Certified Managed Care Professional (CMCP) can enhance job prospects. Strong communication skills, knowledge of healthcare systems, and proficiency with electronic health records are also important.

Is telephonic case management a stressful job?

Telephonic case management can be stressful due to the need to handle complex cases, communicate effectively with clients and healthcare providers, and meet productivity targets. The role often requires strong organizational skills, emotional resilience, and the ability to manage high call volumes within set schedules.

What are popular job titles related to Telephonic Case Management jobs in Georgia?

For Telephonic Case Management jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Telephonic Case Management jobs in Georgia look for?

The top searched job categories for Telephonic Case Management jobs in Georgia are:

What cities in Georgia are hiring for Telephonic Case Management jobs?

Cities in Georgia with the most Telephonic Case Management job openings:

Telephonic Case Management jobs near you
Infographic showing various Telephonic Case Management job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 13% Part Time, 7% Contract, and 3% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $42,883 per year, or $20.6 per hour.

Field/Telephonic RN Case Manager with CCM Certification

EagleOne - Case Management Solutions

Atlanta, GA • On-site

$75K - $82K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

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Job description

Nurse Case Managers

EagleOne is a family owned Nurse Case Management company that has been in business for 33 years and counting. Our expertise and commitment to excellence allows us to cater to the unique needs of our clients. From national telephonic and field case management to catastrophic and specialized consultation services, our solutions are designed to optimize outcomes for patients injured on the job.

At EagleOne, treating everyone with respect is not just a guiding principle but a fundamental value we uphold.

Collaboration is ingrained in the very essence of EagleOne, driving our operations and serving as a guiding principle for our organization. Our collaborative training and mentoring program will ensure you feel confident as a nurse case manager.

Our steadfast commitment to excellence drives our actions and decision-making processes. We uphold ethical standards, prioritize integrity, and make decisions that align with the best interests of our clients, partners, employees

We are looking for Nurse Case Managers to join our team. We provide a competitive salary, great benefits and work life balance. As well as a great training program for learning or expanding your knowledge of workers compensation case management.

This is a full time remote position, Monday – Friday (no holidays or weekends)

Nurses are asked to attend field visits within a 1.5 hour range of their location

As a Case Manager you will:

Manage 22-25 active field case management files, 45-55 telephonic case management files, or 35-45 mixed files (depending on complexity)

· Follow and apply Eagle OneTM case management protocols

· Provide expert consultation on medical information's impact on the case

· Update employers on disability/medical status within 24 hours of appointments

· Adhere to jurisdictional rules and regulations for each case

· Attend field visits as needed

Skills and Competencies desired:

· Active RN licensure in state of employment

· Bachelor’s Degree preferred

· Valid driver’s license

· Proficient in Microsoft Windows/Office (Word, Excel, Outlook), internet research, computer navigation, and should type in the 45 WPM range

· Strong organizational, communication, and customer service skills

· Ability to work in a fast-paced environment

· Bilingual abilities are a plus

· Additional certifications (i.e., CCM, CDMS, CLNC) are a plus

· Knowledge of workers’ compensation rules is a plus but not required

Benefits: Paid Holidays, PTO, Medical, Dental, Vision, Employer sponsored 401K

Company Description

Contact Dawn Stark, HR Coordinator
Great Benefits
Paid Holidays, M-F, weekends Off