As a Telephonic Case Manager (TCM), you will provide remote medical ... case management services to injured individuals, many of whom were industrially injured. This ...
As a Telephonic Case Manager (TCM), you will provide remote medical ... case management services to injured individuals, many of whom were industrially injured. This ...
Telephonic Case Manager (RN)
Saint Louis, MO · On-site
Currently seeking a Telephonic Nurse Case Manager. The qualified individual will need to be located ... Provision of comprehensive Utilization Management, incorporating the strategies of cost containment ...
Telephonic Case Manager (RN)
Saint Louis, MO · On-site
Currently seeking a Telephonic Nurse Case Manager. The qualified individual will need to be located ... Provision of comprehensive Utilization Management, incorporating the strategies of cost containment ...
Telephonic Case Manager (RN)
Saint Louis, MO · On-site
Currently seeking a Telephonic Nurse Case Manager. The qualified individual will need to be located ... Provision of comprehensive Utilization Management, incorporating the strategies of cost containment ...
Telephonic Case Manager (RN)
Saint Louis, MO · On-site
Currently seeking a Telephonic Nurse Case Manager. The qualified individual will need to be located ... Provision of comprehensive Utilization Management, incorporating the strategies of cost containment ...
Telephonic Case Manager (RN)
Saint Louis, MO · On-site
Currently seeking a Telephonic Nurse Case Manager. The qualified individual will need to be located ... Provision of comprehensive Utilization Management, incorporating the strategies of cost containment ...
Telephonic Case Manager (RN)
Saint Louis, MO · On-site
Currently seeking a Telephonic Nurse Case Manager. The qualified individual will need to be located ... Provision of comprehensive Utilization Management, incorporating the strategies of cost containment ...
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Nurse Case Manager (NCM)
Fulton, MO · On-site
NCM assigned to perform services related to clients in other states, e.g. telephonic case management, must be licensed or certified in the state where he/she the client/patient is physically located
Senior Nurse Case Manager
Saint Charles, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Saint Charles, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Lees Summit, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Lees Summit, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Kansas City, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Kansas City, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Independence, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Independence, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Blue Springs, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Blue Springs, MO · On-site
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Kansas City, MO · Remote
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Kansas City, MO · Remote
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Kansas City, MO · On-site
$76K - $114K/yr
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Senior Nurse Case Manager
Kansas City, MO · On-site
$76K - $114K/yr
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Conduct ongoing telephonic and remote case management activities, including follow-up calls, provider communication, email correspondence, and documentation. * Maintain accurate, timely, and ...
Case Manager Care Continuity Services RN - Care Continuity - UH Truman Medical Center (4 days per...
Kansas City, MO · On-site
In this role, you will identify patients who would benefit from case management services and ... Exceptional verbal, telephonic, electronic, and written communication skills * Strong ...
Case Manager Care Continuity Services RN - Care Continuity - UH Truman Medical Center (4 days per...
Kansas City, MO · On-site
In this role, you will identify patients who would benefit from case management services and ... Exceptional verbal, telephonic, electronic, and written communication skills * Strong ...
Telephonic Case Management information
See Missouri salary details
$4.96 - $7.63
0% of jobs
$7.63 - $10.29
0% of jobs
$10.29 - $12.95
0% of jobs
$15.41 is the 25th percentile. Wages below this are outliers.
$12.95 - $15.62
27% of jobs
$15.62 - $18.28
19% of jobs
The median wage is $20.95 / hr.
$18.28 - $20.95
4% of jobs
$20.95 - $23.61
10% of jobs
$23.61 - $26.28
7% of jobs
$28.61 is the 75th percentile. Wages above this are outliers.
$26.28 - $28.94
8% of jobs
$28.94 - $31.61
4% of jobs
$31.61 - $34.27
20% of jobs
$4
$22
$34
How much do telephonic case management jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for telephonic case management in Missouri is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $31.25 per hour, depending on experience, location, and employer.
What is telephonic case management?
Telephonic case management is a process where healthcare professionals, often nurses or social workers, manage and coordinate patient care over the phone. This service involves assessing patient needs, developing care plans, monitoring patient progress, and providing education and support—all remotely. Telephonic case management is commonly used to help patients with chronic illnesses, those transitioning from hospital to home, or individuals who require ongoing support but may have difficulty attending in-person appointments. It helps improve access to care, enhance patient outcomes, and reduce healthcare costs by preventing unnecessary hospitalizations.
What are the key skills and qualifications needed to thrive as a telephonic case manager, and why are they important?
To thrive as a Telephonic Case Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records, and telehealth platforms is typically required. Excellent communication, problem-solving, and empathy are essential soft skills for effectively supporting patients remotely. These skills ensure coordinated, patient-centered care and positive health outcomes in a virtual environment.
What are some common challenges faced in a telephonic case management role, and how can they be overcome?
One common challenge in Telephonic Case Management is building rapport and trust with clients without face-to-face interaction. Case managers also navigate managing high caseloads and coordinating care among various providers remotely. Effective communication, strong organizational skills, and the ability to use technology efficiently are key to overcoming these challenges. Regular training on call management and active listening techniques can also help case managers deliver high-quality, patient-centered care and maintain strong professional relationships.
What is the difference between Telephonic Case Management vs Utilization Review Nurse?
| Aspect | Telephonic Case Management | Utilization Review Nurse |
|---|---|---|
| Credentials | RN, CCM or similar certifications | RN, often with certifications like URAC or CUC |
| Work Environment | Remote, phone-based case management | Remote or hospital-based review settings |
| Employer & Industry | Insurance companies, healthcare providers | Insurance companies, healthcare organizations |
| Primary Focus | Coordinating patient care and services | Assessing medical necessity for services |
While both roles involve remote work and require nursing credentials, Telephonic Case Management focuses on coordinating ongoing patient care, whereas Utilization Review Nurses primarily evaluate the necessity of medical services for insurance approval.
How to become a telephonic case management?
To become a telephonic case manager, typically one needs a bachelor's degree in healthcare, social work, or a related field, along with relevant experience in case management or healthcare settings. Certification such as the Certified Case Manager (CCM) or Certified Managed Care Professional (CMCP) can enhance job prospects. Strong communication skills, knowledge of healthcare systems, and proficiency with electronic health records are also important.
Is telephonic case management a stressful job?
Telephonic case management can be stressful due to the need to handle complex cases, communicate effectively with clients and healthcare providers, and meet productivity targets. The role often requires strong organizational skills, emotional resilience, and the ability to manage high call volumes within set schedules.
What are popular job titles related to Telephonic Case Management jobs in Missouri?
For Telephonic Case Management jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Telephonic Case Management jobs in Missouri look for?
The top searched job categories for Telephonic Case Management jobs in Missouri are:
Full-time
Posted 7 days ago
Job description
We are seeking a full-time, benefitted Telephonic Case Manager with compact RN license (and preferred additional CA RN license) to work Monday – Friday in Central time zone.
As a Telephonic Case Manager (TCM), you will provide remote medical case management services to injured individuals, many of whom were industrially injured. This position will assist consumers in their recovery so that they may return to the highest level of function as possible. The TCM ensures that medical services are coordinated and assessed frequently, vocational options are explored with the injured worker and their employers, and pre-injury employment or alternate employment is secured. In the role of TCM, this position works with all parties to the claim including: the injured person, the claim’s examiner, employer, attorneys (plaintiff and defense) and medical providers.
At Paradigm, People Come First
It's more than a job. It's a passion. Work at Paradigm, and you’ll find deep satisfaction knowing you’re making a profound difference in people’s lives.
- Meaningful work: better outcomes for all isn’t just our tagline. It’s what guides us to do our best—every day. At Paradigm, you’ll find an authentic connection between the work you do and your passion for making a difference in the world.
- Exceptional people: You'll work alongside smart people who share a commitment to excellence and a dedication to service. We're not here just for a "job." We're here to transform lives.
- Collaborative culture: At Paradigm, a spirit of collaboration and care is evident in everything we do. We promote a culture of inclusivity and value diversity of all kinds including thought, knowledge, and experience. No matter the team, everyone works together toward a common goal to deliver exceptional outcomes.
Qualifications:
- Unencumbered compact RN license required
- Additional unencumbered CA RN license preferred
- CCM strongly preferred. Case Managers may also need regional or national certifications and must adhere to the standards of practice outlined by the specific national certifying body or the jurisdictionally accepted standards of practice. Â
- Professional licenses or certifications required to meet qualifications for this position must be current, unrestricted and allow for practice within a state or territory of the United States