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Telephonic Care Manager Jobs (NOW HIRING)

Phaxis

AIMS- REMOTE RN CARE MANAGER

NY · On-site +1

$61 - $63/hr

Experience with telephonic care management or remote patient monitoring. * Familiarity with EHR systems and care management software. * Previous experience across the continuum of care (initial ...

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Telephonic Care Manager information

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$26K

$56.4K

$100.5K

How much do telephonic care manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for telephonic care manager in the United States is $56,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What are Telephonic Care Managers?

Telephonic Care Managers are healthcare professionals, often nurses or social workers, who coordinate patient care over the phone. They assess patient needs, provide health education, help manage chronic conditions, and connect patients to resources or services. Their goal is to improve patient outcomes and reduce hospital readmissions by maintaining regular communication and supporting patients remotely. Telephonic Care Managers are commonly employed by insurance companies, healthcare providers, and care management organizations.

How does a Telephonic Care Manager typically interact with patients and healthcare providers during a typical workweek?

A Telephonic Care Manager spends much of their workweek conducting scheduled phone consultations with patients to assess their health needs, provide education, and coordinate care plans. They also regularly communicate with physicians, nurses, and other healthcare professionals to ensure that patients receive appropriate follow-up and resources. Managing documentation and tracking patient progress are essential responsibilities, often requiring strong organizational and communication skills. Collaboration with multidisciplinary teams is common, and adapting to varying patient needs can be both challenging and rewarding.

What are the key skills and qualifications needed to thrive as a Telephonic Care Manager, and why are they important?

To thrive as a Telephonic Care Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with care management software, electronic health records, and telehealth platforms is typically required. Outstanding communication, active listening, and problem-solving skills help build rapport and effectively coordinate patient care remotely. These competencies are crucial for ensuring patients receive appropriate guidance and support, leading to better health outcomes and efficient care delivery.

What is the difference between Telephonic Care Manager vs Care Coordinator?

AspectTelephonic Care ManagerCare Coordinator
CredentialsRN, LPN, or relevant healthcare certificationsVaries; often nursing or social work background
Work EnvironmentRemote, phone-based patient managementClinic, hospital, or community settings
Employer & IndustryHealth plans, insurance companies, healthcare providersHospitals, clinics, community health organizations
Primary FocusManaging patient care plans remotely via phoneCoordinating services and resources for patient care

While both roles involve patient interaction and care planning, Telephonic Care Managers primarily manage patient cases remotely through phone communication, focusing on care management and health education. Care Coordinators often work in person or in clinical settings, focusing on organizing services and resources for patient support. Both roles require healthcare knowledge but differ mainly in work environment and specific responsibilities.

More about Telephonic Care Manager jobs
What cities are hiring for Telephonic Care Manager jobs? Cities with the most Telephonic Care Manager job openings:
What are the most commonly searched types of Telephonic Care jobs? The most popular types of Telephonic Care jobs are:
What states have the most Telephonic Care Manager jobs? States with the most job openings for Telephonic Care Manager jobs include:
What job categories do people searching Telephonic Care Manager jobs look for? The top searched job categories for Telephonic Care Manager jobs are:
Telephonic Care Manager jobs near you
Infographic showing various Telephonic Care Manager job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $56,357 per year, or $27.1 per hour.

Telephonic Nurse Care Manager

Advanced Monitored Caregiving Inc.

Richmond, VA • Remote

Full-time

Posted 6 days ago

Job description

At AMC Health, we deliver advanced virtual caregiving through a whole-person, data-driven approach. Our mission is to improve clinical outcomes and health equity by combining compassionate care with real-time data, advanced analytics, and innovative technology. We empower clinicians to practice at the top of their license while helping patients heal safely and comfortably at home.

Position Summary

The Telephonic Nurse Care Manager is responsible for the remote, telephonic management of patients with chronic and complex conditions (including but not limited to CHF, COPD, diabetes, and hypertension). This role partners closely with patients, caregivers, and interdisciplinary care teams to assess health status, develop and implement evidence-based care plans, monitor biometric and IVR data, and intervene proactively to reduce risk, prevent escalation, and improve outcomes.

This is a remote position requiring strong clinical judgment, excellent communication skills, and comfort working in a technology-enabled, fast-paced virtual care environment.

Key Responsibilities

  • Conduct comprehensive telephonic and virtual clinical assessments, including review and interpretation of biometric, RPM, and IVR data with trend analysis
  • Develop, implement, and adjust individualized nursing care plans aligned with patient goals, evidence-based practice, and organizational protocols
  • Engage patients using Motivational Interviewing techniques to drive behavior change, adherence, and self-management
  • Identify clinical risks, changes in condition, and urgent situations; escalate appropriately and in accordance with clinical guidelines
  • Collaborate with interdisciplinary care teams (internal and external) to coordinate care, referrals, and transitions across the continuum
  • Deliver proactive interventions aimed at reducing hospitalizations, ER visits, and overall cost of care
  • Document all patient interactions accurately, timely, and comprehensively in the electronic health record (EHR)
  • Participate in quality improvement initiatives, chart audits, and performance reviews to enhance clinical outcomes and care delivery
  • Perform care management activities in alignment with client-specific workflows, performance expectations, and service-level requirements
  • Maintain compliance with all clinical, regulatory, HIPAA, and organizational standards

Core Competencies

  • Strong clinical assessment and critical-thinking skills in a remote care setting
  • Excellent time management and organizational skills with the ability to prioritize effectively
  • High degree of accountability for patient safety, outcomes, and care quality
  • Ability to work independently while remaining highly collaborative within a virtual team
  • Exceptional verbal and written communication skills
  • Strong relationship-building skills with patients, caregivers, colleagues, and clients
  • Comfort navigating multiple technology platforms and adapting quickly to new tools

Education & Experience Requirements

  • Nursing degree from an accredited college or university (ADN or BSN required; BSN preferred)
  • Minimum of 5 years of broad clinical nursing experience
  • Minimum of 3 years of experience in one or more of the following:
    • Care management or care coordination
    • Home health or transitions of care
    • Telehealth or virtual care
    • Chronic disease management (e.g., cardiac, pulmonary, endocrine)
  • Strong computer proficiency, including EHR documentation, navigating multiple systems, and troubleshooting basic technical issues
  • Ability to work assigned time zones and schedules based on client needs

Licensure & Certification

  • Active, unrestricted RN license
  • Compact (NLC) license and/or California RN license required, depending on assignment

Physical Demand & Work Environment

  • Fully remote/home-based role
  • Private, quiet, and secure home office free from distractions
  • Reliable high-speed internet meeting company requirements
  • Ability to sit for extended periods and perform repetitive computer-based tasks

What We Offer

  • Opportunity to work at the forefront of virtual care and remote patient monitoring
  • Mission-driven culture focused on innovation, collaboration, and patient impact
  • Competitive compensation and comprehensive benefits
  • Supportive, remote-first work environment with growth opportunities

AMC Health is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workforce.

Apply