ZipRecruiter

Log In

1

Telephonic Care Manager Jobs (NOW HIRING)

Humana

Telephonic Behavioral Health Care Manager

The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Care Manager ...

Humana

Telephonic Behavioral Health Care Manager

The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Care Manager ...

Humana

Telephonic Behavioral Health Care Manager

The Care Manager, Telephonic Behavioral Health 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The Care Manager ...

Trinity Health

RN Care Manager

Guilderland, NY · On-site

$74K - $98K/yr

Responsibilities include both in-person and telephonic care management, including: * Supporting patients with new diagnoses, complex medical conditions, and transitions of care. * Conducting ...

Trinityhealth

RN Care Manager

Albany, NY · On-site

$74K - $98K/yr

Responsibilities include both in-person and telephonic care management, including: Supporting patients with new diagnoses, complex medical conditions, and transitions of care. Conducting ...

Trinity Health

RN Care Manager

Albany, NY · On-site

$74K - $98K/yr

Responsibilities include both in-person and telephonic care management, including: Supporting patients with new diagnoses, complex medical conditions, and transitions of care. Conducting ...

Patient First

Nurse Care Manager

Glen Allen, VA · On-site

Serving as a telephonic care management resource to clinical teams, including: * Developing and maintaining strong relationships with Patient First Physicians to integrate the care management program ...

PatientFirst

Nurse Care Manager

Glen Allen, VA · On-site

Serving as a telephonic care management resource to clinical teams, including: * Developing and maintaining strong relationships with Patient First Physicians to integrate the care management program ...

Insight Global

Care Manager

Orlando, FL · On-site

$90K/yr

Perform telephonic triage and motivational interviewing to support self‐management * Document care activities in the EHR and care management systems * Collaborate closely with physicians ...

previous pagenext page

Showing results 21-40

All JobsTelephonic Care JobsTelephonic Care Manager Jobs

Telephonic Care Manager information

See salary details

$26K

$56.4K

$100.5K

How much do telephonic care manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for telephonic care manager in the United States is $56,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $64,000.00 per year, depending on experience, location, and employer.

What is a telephonic care manager?

Telephonic Care Managers are healthcare professionals, often nurses or social workers, who coordinate patient care over the phone. They assess patient needs, provide health education, help manage chronic conditions, and connect patients to resources or services. Their goal is to improve patient outcomes and reduce hospital readmissions by maintaining regular communication and supporting patients remotely. Telephonic Care Managers are commonly employed by insurance companies, healthcare providers, and care management organizations.

How does a telephonic care manager typically interact with patients and healthcare providers during a typical workweek?

A Telephonic Care Manager spends much of their workweek conducting scheduled phone consultations with patients to assess their health needs, provide education, and coordinate care plans. They also regularly communicate with physicians, nurses, and other healthcare professionals to ensure that patients receive appropriate follow-up and resources. Managing documentation and tracking patient progress are essential responsibilities, often requiring strong organizational and communication skills. Collaboration with multidisciplinary teams is common, and adapting to varying patient needs can be both challenging and rewarding.

What are the key skills and qualifications needed to thrive as a telephonic care manager, and why are they important?

To thrive as a Telephonic Care Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with care management software, electronic health records, and telehealth platforms is typically required. Outstanding communication, active listening, and problem-solving skills help build rapport and effectively coordinate patient care remotely. These competencies are crucial for ensuring patients receive appropriate guidance and support, leading to better health outcomes and efficient care delivery.

What is the difference between Telephonic Care Manager vs Care Coordinator?

AspectTelephonic Care ManagerCare Coordinator
CredentialsRN, LPN, or relevant healthcare certificationsVaries; often nursing or social work background
Work EnvironmentRemote, phone-based patient managementClinic, hospital, or community settings
Employer & IndustryHealth plans, insurance companies, healthcare providersHospitals, clinics, community health organizations
Primary FocusManaging patient care plans remotely via phoneCoordinating services and resources for patient care

While both roles involve patient interaction and care planning, Telephonic Care Managers primarily manage patient cases remotely through phone communication, focusing on care management and health education. Care Coordinators often work in person or in clinical settings, focusing on organizing services and resources for patient support. Both roles require healthcare knowledge but differ mainly in work environment and specific responsibilities.

More about Telephonic Care Manager jobs

What cities are hiring for Telephonic Care Manager jobs?

Cities with the most Telephonic Care Manager job openings:

What are the most commonly searched types of Telephonic Care jobs?

The most popular types of Telephonic Care jobs are:

What states have the most Telephonic Care Manager jobs?

States with the most job openings for Telephonic Care Manager jobs include:

What job categories do people searching Telephonic Care Manager jobs look for?

The top searched job categories for Telephonic Care Manager jobs are:

Telephonic Care Manager jobs near you
Infographic showing various Telephonic Care Manager job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $56,357 per year, or $27.1 per hour.

Care Management Nurse (NY License Required) - REMOTE

Orb Health Inc

Buffalo, NY • On-site

$23 - $27/hr

Other

Re-posted 10 days ago

Job description

MOBILE PRIMARY CARE - Remote

$23.00hr - $27.00hr  

About us:   Mobile Primary Care is a home-based primary care practice that specializes in geriatric healthcare, serving New York State.  
 

About the Opportunity:  

     A healthcare organization seeking a licensed LVN, LPN or RN to join their growing staff as a new Care Management Nurse. This role will be providing telephonic Care Management for patients throughout the health system under the direction of a patient’s provider. 

     The nurse utilizes nursing process to evaluate patient needs over the telephone and provide guidance and education to patients, adhering to organizational policies, procedures and guidelines. Provides high risk patients with chronic disease management and liaises between the patient, patient’s family or caregiver, provider, provider’s office, hospital, home care agency etc. This position is telephonic care coordination as directed by the patients provider. 
 

Position Responsibilities: 

  • Cooperatively develop and integrate patient centered provider care plan and goals with the client/family and other providers 

  • Work collaboratively with team members to provide outreach and engagement with the patient 

  • Work closely with in-office providers/staff members to: 

  • Provide patient education to assist with self-management 

  • Identify gaps or barriers in treatment plans 

  • Coordinate care enrolled patients including scheduling appointments 

  • Coordinate referrals 

  • Coordinate community resources as needed (ie: home health, DME etc) 

  • Educate members on disease processes 

  • Encourage members to make healthy lifestyle changes 

  • Actively maintain assigned caseload of patients 

  • Make outbound calls to assess members current health status 

  • Receive and respond to telephone calls from patients. Collecting health data and providing medical guidance under the direction of the patients provider 

  • Document calls according to established guidelines 

  • Connects patient’s care team together with updated information as received 

  • Participation in education and in-service programs 

  • Performs on-call for region that you are assigned 

  • Additional duties as assigned 

Required Qualifications: 

  • Unrestricted and current license to practice as LVN/LPN/RN with a New York State license. 

  • 3 years of experience within Care Management setting or Case Coordinator either in the homecare, inpatient, physician practice or in-home case management setting 

  • Strong working knowledge of chronic disease states including chronic kidney disease, diabetes mellitus, chronic obstructive pulmonary disease and congestive heart failure and basic medical management of these states 

  • Must be highly motivated, result-oriented with strong skills in presenting, communicating, organizing and time management skills 

  • Strong organizational and interpersonal skills 

  • Excellent customer service skills demonstrated by positive feedback from patients/team 

  • Ability to identify problems and recommend solutions 

  • Demonstrates progressive proficiency with the utilization of available computer technology, including typing skills 

  • Demonstrates; leadership, communication, interpersonal and problem-solving skills 

  • Experience working with Electronic Health Record (EHR) 

  • Ability to sit and work at a computer for extended periods of time 

  • 60 words per minute typing 

Preferred Qualifications: 

  • Bilingual in Spanish

Apply