The Care Manager collaborates with the patient and/or family, multidisciplinary team, physicians, community partners, and payers to ensure the patient's progress and level of care are appropriately ...
The Care Manager collaborates with the patient and/or family, multidisciplinary team, physicians, community partners, and payers to ensure the patient's progress and level of care are appropriately ...
... telephonic encounter/documentation for prevention of readmissions and billing higher revenue TOC ... At direction from the manager, supervises daily RN and/or LVN activities of Population Health Care ...
... telephonic encounter/documentation for prevention of readmissions and billing higher revenue TOC ... At direction from the manager, supervises daily RN and/or LVN activities of Population Health Care ...
Remote Pharmacy Case Manager
Lewisville, TX · Remote
$20/hr
... care needs Handle case intake and daily case management Provide telephonic medical case management strategy Serving in a case/care manager role Designated as the case manager for hospice patients ...
Remote Pharmacy Case Manager
Lewisville, TX · Remote
$20/hr
... care needs Handle case intake and daily case management Provide telephonic medical case management strategy Serving in a case/care manager role Designated as the case manager for hospice patients ...
Remote Pharmacy Case Manager {170058}
Lewisville, TX · Remote
$20/hr
... care needs Handle case intake and daily case management Provide telephonic medical case management strategy Serving in a case/care manager role Designated as the case manager for hospice patients ...
Remote Pharmacy Case Manager {170058}
Lewisville, TX · Remote
$20/hr
... care needs Handle case intake and daily case management Provide telephonic medical case management strategy Serving in a case/care manager role Designated as the case manager for hospice patients ...
... telephonic encounter/documentation for prevention of readmissions and billing higher revenue TOC ... At direction from the manager, supervises daily RN and/or LVN activities of Population Health Care ...
... telephonic encounter/documentation for prevention of readmissions and billing higher revenue TOC ... At direction from the manager, supervises daily RN and/or LVN activities of Population Health Care ...
... telephonic encounter/documentation for prevention of readmissions and billing higher revenue TOC ... At direction from the manager, supervises daily RN and/or LVN activities of Population Health Care ...
... telephonic encounter/documentation for prevention of readmissions and billing higher revenue TOC ... At direction from the manager, supervises daily RN and/or LVN activities of Population Health Care ...
Registered Nurse
Frisco, TX · On-site
Provide compassionate telephonic care through team coordination. 3.Provide education, information ... Manage worklist and meet service level agreements for scheduled calls and other job related ...
Registered Nurse
Frisco, TX · On-site
Provide compassionate telephonic care through team coordination. 3.Provide education, information ... Manage worklist and meet service level agreements for scheduled calls and other job related ...
Remote Care Coordinator
$26 - $32/hr
This role will focus on supporting Principal Care Management (PCM), Chronic Care Management (CCM), and Transitional Care Management (TCM) services via telephonic outreach and technology-enabled ...
Quick apply
Remote Care Coordinator
$26 - $32/hr
This role will focus on supporting Principal Care Management (PCM), Chronic Care Management (CCM), and Transitional Care Management (TCM) services via telephonic outreach and technology-enabled ...
Registered Nurse (2581)
Irving, TX · On-site
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
Registered Nurse (2581)
Irving, TX · On-site
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
This role will focus on supporting Principal Care Management (PCM), Chronic Care Management (CCM), and Transitional Care Management (TCM) services via telephonic outreach and technology-enabled ...
Quick apply
This role will focus on supporting Principal Care Management (PCM), Chronic Care Management (CCM), and Transitional Care Management (TCM) services via telephonic outreach and technology-enabled ...
Registered Nurse (2596)
Irving, TX · On-site
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
Registered Nurse (2596)
Irving, TX · On-site
The Care Manager will perform telephonic Chronic Care Management, Principal Care Management, Remote Patient Monitoring and Transitional Care Management services to coordinate care for patients with ...
... telephonic communication skills and the ability to educate patients on complex health management ... care models.
Quick apply
... telephonic communication skills and the ability to educate patients on complex health management ... care models.
We are seeking a Licensed Nurse Care Coordinator where you will bridge the gap between healthcare ... telephonic communication skills and the ability to educate patients on complex health management ...
We are seeking a Licensed Nurse Care Coordinator where you will bridge the gap between healthcare ... telephonic communication skills and the ability to educate patients on complex health management ...
... are process. * That includes general symptom management and answers to urgent questions, assistance and support in managing chronic or serious medical conditions, help preparing for important ...
... are process. * That includes general symptom management and answers to urgent questions, assistance and support in managing chronic or serious medical conditions, help preparing for important ...
RN Case Manager
Houston, TX · On-site
$80K/yr
... used in care management Effective communication, telephonic and organization skills. Computer ... literacy in order to navigate through internal/external computer systems, including Excel and ...
RN Case Manager
Houston, TX · On-site
$80K/yr
... used in care management Effective communication, telephonic and organization skills. Computer ... literacy in order to navigate through internal/external computer systems, including Excel and ...
RN Case Manager
Houston, TX · On-site
$80K/yr
... used in care management Effective communication, telephonic and organization skills. Computer ... literacy in order to navigate through internal/external computer systems, including Excel and ...
RN Case Manager
Houston, TX · On-site
$80K/yr
... used in care management Effective communication, telephonic and organization skills. Computer ... literacy in order to navigate through internal/external computer systems, including Excel and ...
An LVN/ LPN plays a crucial role in managing patient care and ensuring continuity of services ... The Care Coordinator is responsible for making telephonic outreaches to members attributed to our ...
An LVN/ LPN plays a crucial role in managing patient care and ensuring continuity of services ... The Care Coordinator is responsible for making telephonic outreaches to members attributed to our ...
Telephonic Care Manager information
See Texas salary details
$11.25 - $14.23
5% of jobs
$14.23 - $17.22
15% of jobs
$17.89 is the 25th percentile. Wages below this are outliers.
$17.22 - $20.21
22% of jobs
The median wage is $21.27 / hr.
$20.21 - $23.19
22% of jobs
$23.19 - $26.18
9% of jobs
$26.65 is the 75th percentile. Wages above this are outliers.
$26.18 - $29.17
8% of jobs
$29.17 - $32.15
7% of jobs
$32.15 - $35.14
4% of jobs
$35.14 - $38.13
3% of jobs
$38.13 - $41.11
1% of jobs
$41.11 - $44.10
2% of jobs
$11
$24
$44
How much do telephonic care manager jobs pay per hour?
As of May 28, 2026, the average hourly pay for telephonic care manager in Texas is $24.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.65 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Telephonic Care Manager, and why are they important?
To thrive as a Telephonic Care Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with care management software, electronic health records, and telehealth platforms is typically required. Outstanding communication, active listening, and problem-solving skills help build rapport and effectively coordinate patient care remotely. These competencies are crucial for ensuring patients receive appropriate guidance and support, leading to better health outcomes and efficient care delivery.
How does a Telephonic Care Manager typically interact with patients and healthcare providers during a typical workweek?
A Telephonic Care Manager spends much of their workweek conducting scheduled phone consultations with patients to assess their health needs, provide education, and coordinate care plans. They also regularly communicate with physicians, nurses, and other healthcare professionals to ensure that patients receive appropriate follow-up and resources. Managing documentation and tracking patient progress are essential responsibilities, often requiring strong organizational and communication skills. Collaboration with multidisciplinary teams is common, and adapting to varying patient needs can be both challenging and rewarding.
What are Telephonic Care Managers?
Telephonic Care Managers are healthcare professionals, often nurses or social workers, who coordinate patient care over the phone. They assess patient needs, provide health education, help manage chronic conditions, and connect patients to resources or services. Their goal is to improve patient outcomes and reduce hospital readmissions by maintaining regular communication and supporting patients remotely. Telephonic Care Managers are commonly employed by insurance companies, healthcare providers, and care management organizations.
What is the difference between Telephonic Care Manager vs Care Coordinator?
| Aspect | Telephonic Care Manager | Care Coordinator |
|---|---|---|
| Credentials | RN, LPN, or relevant healthcare certifications | Varies; often nursing or social work background |
| Work Environment | Remote, phone-based patient management | Clinic, hospital, or community settings |
| Employer & Industry | Health plans, insurance companies, healthcare providers | Hospitals, clinics, community health organizations |
| Primary Focus | Managing patient care plans remotely via phone | Coordinating services and resources for patient care |
While both roles involve patient interaction and care planning, Telephonic Care Managers primarily manage patient cases remotely through phone communication, focusing on care management and health education. Care Coordinators often work in person or in clinical settings, focusing on organizing services and resources for patient support. Both roles require healthcare knowledge but differ mainly in work environment and specific responsibilities.
What are the most commonly searched types of Telephonic Care jobs in Texas? The most popular types of Telephonic Care jobs in Texas are:
What are popular job titles related to Telephonic Care Manager jobs in Texas? For Telephonic Care Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Telephonic Care Manager jobs in Texas look for? The top searched job categories for Telephonic Care Manager jobs in Texas are:
What cities in Texas are hiring for Telephonic Care Manager jobs? Cities in Texas with the most Telephonic Care Manager job openings:
Emergency Department Care Manager - Utilization Managment
CHRISTUS HealthCorpus Christi, TX • On-site
Full-time
This job post has expired today. Applications are no longer accepted.
CHRISTUS Health rating
6.7
Based on 511 frontline employees who took The Breakroom Quiz
526th of 864 rated healthcare providers
Job description
CHRISTUS Spohn Hospital Corpus Christi - Shoreline overlooking Corpus Christi Bay is the largest and foremost acute care medical facility in the region, with a full range of diagnostic and surgical specialty services in cardiac, cancer, and stroke care. It is the leading emergency facility in the area with a Level II Trauma Center in the Coastal Bend, staffed with physicians and nurses specially trained in emergency services.
Summary:
The Emergency Department (ED) Care Manager is responsible for establishing, coordinating, and maintaining the process to increase patient throughput to the most appropriate level of care while facilitating interdisciplinary care across the continuum for the ED. The Care Manager collaborates with the patient and/or family, multidisciplinary team, physicians, community partners, and payers to ensure the patient's progress and level of care are appropriately determined. The Care Manager has well-developed knowledge and skill in patient status in the inpatient and outpatient settings and collaborates with other care managers, social workers, Patient Access, physicians, and administrative leadership in the ED to determine the appropriate level of care. The Care Manager also has a robust understanding of services and resources outside of the hospital that would be of benefit to the patient and initiates referrals as indicated. This work includes patient assessment and management, resource management, identifying patients appropriate for admission, observation or outpatient status, care facilitation, discharge planning with referrals to all levels of care, and other duties related to the defined population.
Responsibilities:
Job Requirements:
Education/Skills
Experience
Licenses, Registrations, or Certifications
Work Schedule:
7PM - 7AM
Work Type:
Full Time
- The Pavilion and North Tower house a state-of-the-art emergency department, ICU, Cardiac Cath Lab and surgical suites
- A teaching facility in affiliation with the Texas A&M University System Health and Science Center College of Medicine
- Accredited Chest Pain Center
- Accredited Joint Commission Stroke Team
Summary:
The Emergency Department (ED) Care Manager is responsible for establishing, coordinating, and maintaining the process to increase patient throughput to the most appropriate level of care while facilitating interdisciplinary care across the continuum for the ED. The Care Manager collaborates with the patient and/or family, multidisciplinary team, physicians, community partners, and payers to ensure the patient's progress and level of care are appropriately determined. The Care Manager has well-developed knowledge and skill in patient status in the inpatient and outpatient settings and collaborates with other care managers, social workers, Patient Access, physicians, and administrative leadership in the ED to determine the appropriate level of care. The Care Manager also has a robust understanding of services and resources outside of the hospital that would be of benefit to the patient and initiates referrals as indicated. This work includes patient assessment and management, resource management, identifying patients appropriate for admission, observation or outpatient status, care facilitation, discharge planning with referrals to all levels of care, and other duties related to the defined population.
Responsibilities:
- Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Uses approved criteria to conduct patient assessment and admission clinical review to ensure the appropriateness of setting and timely implementation of the plan of care.
- Performs review of anticipated admissions, placements in Observation status, and discharges using evidence-based criteria set for appropriate level of care assignment.
- Provides identification of patients for whom standard of care treatments could be safely rendered at home.
- Screens appropriateness of admission including observation versus inpatient status.
- Educates ED physicians and nurses about medical necessity and admission criteria.
- Collaborates with physicians and other members of the treatment team on documentation needs and opportunities.
- Utilizes high-risk screening criteria to make appropriate community and post-ED referrals.
- Initiates prior authorization process when indicated for post-ED referrals and services.
- Escalates to physician advisor when unable to resolve discrepancies with the attending physician.
- Manages high-use patients and works to find alternatives for care to frequent ED visits.
- Plans for discharges from the ED for patients who do not require admission to include arranging for Home Health, DME, placement, and community resources as they relate to social determinants of health.
- Provides patient and family education and counseling about existing health problem-related care.
- Anticipates barriers/variances to the delivery of care and intervenes as necessary.
- Intervenes with physicians and ancillary departments concerning clinical and utilization issues to ensure optimal patient outcomes.
- Coordinates and facilitates patient progression throughout the continuum.
- Collaborates with all members of the interdisciplinary team to facilitate appropriate care coordination and care delivery.
- Able to analyze clinical information and accurately apply clinical criteria.
Job Requirements:
Education/Skills
- Graduate of an accredited school of nursing (BSN preferred) or Master's degree in Social Work (MSW) required
Experience
- 3+ years of relevant clinical case/care management experience in the acute care setting required
- Familiarity with evidence-based medical necessity criteria sets required
- Competency in prior authorization functions and software, including the application of criteria and timelines required
- Proficiency in medical and managed care terminology required
Licenses, Registrations, or Certifications
- RN or LMSW in the state of employment is required
- Case Manager certification preferred
- BLS preferred
Work Schedule:
7PM - 7AM
Work Type:
Full Time
What CHRISTUS Health employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About CHRISTUS Health
Sourced by ZipRecruiter
CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.
Industry
Outpatient health care
Company size
1,001 - 5,000 Employees
Headquarters location
Irving, TX, US
Year founded
1999